EQUIPMENT MAINTENANCE STANDARDS Sample Clauses

EQUIPMENT MAINTENANCE STANDARDS. This section applies if Equipment will be a Deliverable under this Contract. Except in the case of excusable delay, remedial Equipment maintenance by the Contractor will be completed within eight (8) business hours after notification by the State that maintenance is required. In the case of preventative maintenance, the Contractor will perform such in accordance with the manufacturer's published schedule and specifications. If maintenance is not completed within eight (8) hours after notification by the State, the Contractor will be in default. Failure of the Contractor to meet or maintain these requirements will provide the State with the same rights and remedies as specified elsewhere in this Contract for default, except that the Contractor will only have eight (8) hours to remedy a default. The Contractor will provide adequate staff to provide the maintenance required by this Contract.
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EQUIPMENT MAINTENANCE STANDARDS. Contractor offers various levels of maintenance services. Contractor has established the problem priority definitions as set forth in the applicable Service Descriptions available at: xxxxx://xxx.xxxxx.xxx/c/en/us/about/legal/service-descriptions.html. In the case of preventative maintenance, the Contractor will perform such in accordance with the manufacturer's published schedule and specifications. The Contractor will provide adequate staff to provide the maintenance required by this Contract.
Sample 1
EQUIPMENT MAINTENANCE STANDARDS. Normal working hours are defined as 8:00 a.m. to 5:00 p.m. in each U.S. time zone, Monday - Friday, excluding major holidays. Preventive maintenance may be performed during the course of on-site repairs, or a customer may schedule a follow-up visit at a date and time that has been mutually agreed upon. We track on-site response time, we do not track total resolution time. Pitney Xxxxx nationwide average response for on-site service repairs during normal working hours is within 1 business day.
Sample 1
EQUIPMENT MAINTENANCE STANDARDS. This section applies if Equipment will be a Deliverable under this Contract. Except in the case of excusable delay, a lo aner un it w ill be p r ov ided w it hin 2 4 hour s of def e c t not i f ic at ion t o C o nt r a c t or . L oaner un it w il l r em ain w it h t he S t at e u nt il t he S t at e’s E quip m e nt i s r e t ur xxx in good w or k ing or der . If a loaner unit is not shipped within twenty-four (24) hours after notification by the State, the Contractor will be in default. Failure of the Contractor to meet or maintain these requirements will provide the State with the same rights and remedies as specified elsewhere in this Contract for default. The Contractor will provide adequate staff to provide the maintenance required by this Contract.
Sample 1
EQUIPMENT MAINTENANCE STANDARDS. This section applies if Equipment will be a Deliverable under this Contract. Except in the case of excusable delay, remedial Equipment maintenance by the Contractor will be completed within eight (8) business hours after notification by the State that maintenance is required. In the case of preventative maintenance, the Contractor will perform such in accordance with the manufacturer's published schedule and specifications. If maintenance is not completed within eight (8) hours after notification by the State, the Contractor will be in default. Failure of the Contractor to meet or maintain these requirements will provide the State with the same rights and remedies as specified elsewhere in this Contract for default, except that the Contractor will only have eight (8) hours to remedy a default. The Contractor will provide adequate staff to provide the maintenance required by this Contract. EQUIPMENT MAINTENANCE CONTINUITY. This section applies if Equipment will be a Deliverable under this Contract. If the Contractor is unable to provide maintenance services to meet the State's ongoing performance requirements and if, in the State's sole opinion, the Contractor is unlikely to resume providing warranty services that meets the State's ongoing performance requirement, the Contractor will be in default, and the State will be entitled to the remedies in the default section of this Contract. But the State will also be entitled to the following items from the Contractor:
Sample 1

Related to EQUIPMENT MAINTENANCE STANDARDS

  • Equipment Maintenance If this Contract involves computer or telecommunications hardware or other mechanical or electrical Equipment maintenance (use of the word "Equipment" means all the foregoing) as a Deliverable, then, during the warranty period and during any period covered by annual maintenance, the Contractor will provide Equipment maintenance to keep the Equipment in or restore the Equipment to good working order. This maintenance will include preventative and remedial maintenance, installation of safety changes, and installation of engineering changes based upon the specific needs of the individual item of Equipment. This maintenance will also include the repair, replacement, or exchange deemed necessary to keep the Equipment in good working order. For purposes of this Contract, Equipment restored to good working condition means Equipment that performs in accordance with the manufacturer's published specifications. The Contractor will exert its best efforts to perform all fault isolation and problem determination attributed to the Equipment covered under this Contract. The following services are outside the scope of this Contract: 1. Repair and replacement work or increase in maintenance time as a result of damage or loss resulting from accident, casualty, neglect, misuse, or abuse if such is the State's fault (and beyond normal wear and tear), damage resulting from improper packing or failure to follow prescribed shipping instruction (If such is done by the State), failure of electrical power, air conditioning or humidity control, use of supplies not approved by the original manufacturer of the Equipment as describe or included in the Contractor's proposal, or causes other than ordinary use of Equipment. 2. All information necessary for the State to perform the maintenance, including but not limited to logic diagrams, maintenance manuals and system and unit schematics with all changes noted. 3. A listing of spare parts and their recommended replacement schedule that will enable the State to create a centralized inventory of spare parts.

  • System Maintenance The Trust understands that USBFS will perform periodic maintenance to the System(s), which may cause temporary service interruptions. To the extent possible, USBFS shall notify the Trust of all planned outages and will perform any necessary maintenance during non-business hours.

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