Errors or Questions About Your Electronic Transactions. Contact us at the telephone number or address in the Agreement under “Notice” as soon as possible, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt.
Errors or Questions About Your Electronic Transactions. If you think your statement or receipt is wrong or if you need more information about a transfer listed, call us immediately at 000-000-0000 or 000-0-XXXXXXX (877-578-6327) or write to: Sun East Federal Credit Union P.O. Box 2231 Aston, PA 19014 1. Tell us your name and account number
Errors or Questions About Your Electronic Transactions. If you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt, please call us as soon as possible as described below in the “Notices” section. We must hear from you no later than 60 days after we sent the first statement on which the problem or error appeared. • Tell us your name and account number. • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. • If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. The following provisions apply only to Consumer Accounts: We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within 3 business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. The following provisions apply only to Consumer Accounts: Liability for Failure to Make Payments. If we do not make a transfer on time or in the correct amount according to your instructions given in accordance with this Agreement, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable if: • You have not properly followed the instructions on how to make a transfer contained in this Agreement • Your computer, the phone lines, or our computer systems were not working properly or were temporarily unavailable, and the problem should have been apparent to you when you attempted the transfer • We...
Errors or Questions About Your Electronic Transactions. In case of errors or questions about your Transaction(s), call or write us as indicated in Section A(14) above as soon as you can, if you think your statement or receipt is wrong or if you need more information about a Transaction listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Errors or Questions About Your Electronic Transactions. You could lose all the money in your account (plus your maximum overdraft line of credit). If you tell us within 2 business days, you can lose no more than $50 if someone used your Password without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your Password, and we can prove we could have stopped someone from using your Password without your permission if you had told us, you could lose as much as $500. Also, if your statement shows Transactions that you did not make, tell us at once. If you do not tell us within 60 days after the statement was sent to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If good reasons (such as long trips or a hospital stay) kept you from telling us, we will extend the time periods to a reasonable limit. Notice of lost Passwords or unauthorized Transactions is considered given to us either in person, by telephone or in writing. If you notify us in writing, notice is considered given at the time you place the notice in the mail or when you deliver the notice for transmission by any other means.
Errors or Questions About Your Electronic Transactions. Contact Us at the telephone number or address below as soon as possible, if You think Your statement or receipt is wrong or if You need more information about a transfer listed on the statement or receipt. NASA FEDERAL CREDIT UNION PO BOX 1588 BOWIE, MD 20717 301.249.1800; 888.627.2328 Business Days: Monday-Friday Excluding Federal Holidays
Errors or Questions About Your Electronic Transactions. In case of errors or questions about your Transactions, please contact us asfollows: Telephone us at (000)000-0000 or 0(000)000-0000 between 8:00 A.M. and 4:30 P.M. Business Days or write us at P.O. Box 70, Glen Burnie, MD 21060 We will handle your inquiries as indicated in Section B, Additional Terms and Conditions for Consumer Customers for consumer customers, or Section C, Additional Terms and Conditions for Business Customers for business customers.
Errors or Questions About Your Electronic Transactions. In case of errors or questions about your electronic Transaction(s), please contact us as indicated below as soon as you can. If you think your statement or receipt is wrong, or if you need more information about a Transaction listed on the statement or receipt, please contact us. Phone: 0-000-000-0000 9:00 a.m. -4:00 p.m. ET, Business Days Only 0-000-000-0000 To report Lost/Stolen Cards/PINs on Evenings, Weekends, and Holidays 0-000-000-0000 To report other Account security concerns on Evenings, Weekends, and Holidays Write: Eastern Savings Bank, fsb Attention: Deposit Operations Department Executive Plaza 2 00000 XxXxxxxxx Xxxx, Suite 200 Xxxx Valley, MD 21031 E-mail: xxxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxx.xxx In Person: At any Eastern Savings Bank deposit branch office For more information on our deposit branch hours and locations, call our 24-hour telephone banking system, “EMMA,” at 000-000-0000 or 0-000-000-0000 if you are calling from outside the Baltimore/Metropolitan area. Find us on the web at xxx.xxxxxxxxxxxxxxxxxx.xxx, or see our GUIDE TO BRANCH HOURS AND LOCATIONS. In all cases, in order for us to process your inquiry, you must write, call, or contact us in person:
