Grievances Unrelated to Claims Sample Clauses

Grievances Unrelated to Claims. We encourage you to discuss any complaint that you may have about any aspect of your medical treatment with the health care provider that furnished the care. In most cases, issues can be more easily resolved when they are raised when they occur. If, however, you remain dissatisfied or prefer not to take up the issue with your provider, you may access our complaint and grievance procedures. You may also access our complaint and grievance procedures if you have a complaint about our service or about one of our employees. In order to start a grievance, please call our Customer Service Department. The Customer Service Department will log in your call and begin working towards the resolution of your complaint. The grievance procedures described in this Section 7.5 do not apply to medical necessity determinations (see Section 7.3), complaints about payments (see Section 7.2), claims of medical malpractice or to allegations that we are liable for the professional negligence of any doctor, hospital, health care facility or other health care provider furnishing services under this agreement.
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Grievances Unrelated to Claims. We encourage you to discuss any complaint that you may have about any aspect of your dental treatment with the dentist that furnished the care. In most cases, issues can be more easily resolved when they are raised when they occur. If, however, you remain dissatisfied or prefer not to take up the issue with your dentist, you may access our complaint and grievance procedures. You may also access our complaint and grievance procedures if you have a complaint about our service or about one of our employees. In order to start a grievance, please call our Customer Service Department at (000) 000-0000 or 0-000-000-0000. The Customer Service Department will log in your call and begin working towards the resolution of your complaint. The grievance procedures described in this Section 7.2 do not apply to dentally necessity determinations ( in Section 7.3), complaints regarding payments ( in Section 7.2), claims of dental malpractice or to allegations that we are liable for the professional negligence of any dentist or other health care provider furnishing services under this agreement.
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Grievances Unrelated to Claims. We encourage you to discuss any complaint that you may have about any aspect of your medical treatment with the health care provider that furnished the care. In most cases, issues can be more easily resolved when they are raised when they occur. If, however, you remain dissatisfied or prefer not to take up the issue with your provider, you may access our complaint and grievance procedures. You may also access our complaint and grievance procedures if you have a complaint about our service or regarding one of our employees. In order to initiate a grievance, please call our Customer Service Department at (000) 000-0000 or 0-000-000-0000. The Customer Service Department will log in your call and begin working towards the resolution of your complaint. The grievance procedures described in this Section 6.4 do not apply to medical necessity determinations (addressed in Section 6.3), complaints regarding payments (addressed in Section 6.2), claims of medical malpractice or to allegations that we are liable for the professional negligence of any doctor, hospital, health care facility or other health care provider furnishing services under this agreement.
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Related to Grievances Unrelated to Claims

  • Class Grievances Class grievances involving one or more supervisors and grievances involving an administrator above the building level may be initially filed by the Association at Step Two.

  • Group Grievances No more than five (5) grievants will be permitted to attend grievance meetings.

  • Grievances and Complaints 5.1 It is the mutual desire of the parties hereto that grievances and complaints relative to this Agreement or working conditions generally shall be adjusted as quickly as possible.

  • Settlement of Grievances The applicable procedures of this Agreement shall be followed for the settlement of all grievances. All grievances shall be considered carefully and processed promptly.

  • Grievances Where an Employee alleges that she has been suspended or discharged in violation of Article 23.01, she may within ten (10) days of the date on which she was notified in writing or within twenty (20) days of the date of her discharge or suspension, whichever is later, invoke the grievance procedure including provisions for Arbitration contained in Article 26, and for the purpose of a grievance, alleging violation of Article 23.01 she may lodge her grievance at the final level of the grievance procedure.

  • Policy Grievances ‌ Where either party to this agreement disputes the general application, interpretation or alleged violation of an article of this agreement, the dispute shall be discussed initially with the Board of Directors Human Resources Representative (or designate) or the Union within 30 calendar days of the occurrence. Where no satisfactory agreement is reached, either party, within a further 14 calendar days, may submit the dispute to arbitration, as set out in Article 9 of this agreement.

  • Facilities for Grievances The Employer shall supply the necessary facilities for the grievance meetings.

  • Investigation of Grievances The investigation of grievances shall not interfere with the orderly process of education in District 281.

  • Grievance Investigations Where an employee has asked or is obliged to be represented by the Institute in relation to the presentation of a grievance and an employee acting on behalf of the Institute wishes to discuss the grievance with that employee, the employee and the representative of the employee will, where operational requirements permit, be given reasonable leave with pay for this purpose when the discussion takes place in the headquarters area of such employee and leave without pay when it takes place outside the headquarters area of such employee.

  • General Grievances Controversies may arise of a nature so general as to directly affect the majority of employees in a classification or department, or the majority of all employees. It is agreed that issues of this nature need not be subjected to the entire grievance procedure but may be initiated at Step 2. Attendance at Grievance Hearings initiated at Step 2 may include members of both negotiating committees.

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