Hours. Purpose: Evaluates timeliness of repair for specified services, focusing on trouble reports where the out-of- service trouble reports were cleared within the standard estimate for specified services (i.e., 24 hours for out-of-service conditions).
Appears in 22 contracts
Samples: Network Services Agreement, Qwest Local Services Platform Agreement, Local Services Platform Agreement
Hours. Purpose: Evaluates timeliness of repair for specified services, focusing on trouble reports where the out-of- of-service trouble reports were cleared within the standard estimate for specified services (i.e., 24 hours for out-of-service conditions).
Appears in 1 contract