Implementation and Training Services Clause Samples

Implementation and Training Services. If specified in the applicable Purchase Document, insightsoftware will provide Customer with training and/ or implementation Services as set forth in the applicable Purchase Document. Except as otherwise set forth in the Purchase Document, with respect to the delivery of On-Premise Software set forth in the applicable Purchase Document, the Parties will use commercially reasonable efforts to complete training/ implementation Services within ninety (90) days. Unless otherwise set forth on the Purchase Document, on-site training class size is limited to eight (8) attendees. There will be a charge for an additional instructor for additional attendees. Customer will reasonably cooperate with insightsoftware so as to enable insightsoftware to provide and complete the training/ implementation Services in accordance with the terms herein.

Implementation and Training Services. If Licensee cancels a scheduled and confirmed training session or technical services days within Thirty (30) days prior to the dates booked, then Licensee will be responsible for costs and expenses incurred by the licensor.

Implementation and Training Services. The implementation and training services fees and head set fees are specified separately on the attached quote. Domestic travel to the site, installation of the software on the server, and client installation of the software on computer stations (PCs, MacBook Airs, iMac, MBP, laptops, etc.) and other compatible devices (iPads, Intel Processor Chromebooks, etc.), and any troubleshooting associated with the installation is included at no additional charge. Any remote or onsite troubleshooting concerning the implementation is also included. Implementation services also include two basic implementation trainings for up to twelve trainees at no additional cost.

Implementation and Training Services. Bayer shall provide services for the Implementation Project in accordance with the Licensed Software purchased by Licensee and summarized in Schedule 1. Bayer may provide application user training at a Licensee facility or from a remote location as agreed to by Bayer and Licensee. Bayer and Licensee will work to complete the following Implementation Project tasks: • Project Management (Joint) • Deployment of a host server as a Virtual Machine (“VM”) for each server license purchased, and configuration of each VM for network connectivity to allow remote access by Bayer (Licensee) • Installation of the Windows Server operating system and other Windows software components onto the server VM(s) as specified by Bayer (Licensee) • Installation of Bayer VirtualCARE remote access onto the VM(s) (Joint) • Installation of Bayer Licensed Software onto the VM(s) (Bayer) • Installation of OpenVPN and configuration of Licensee networks to allow connectivity of on-premise and cloud License Software components (Licensee) • Technical configuration of the deployed Licensed Software (Bayer) • Integration of the VM(s) to DICOM data sources (Joint) • Integration of the VM(s) to HL7 Order data sources (Joint) • Configuration and testing of outbound reporting interfaces (Joint) • Development of Relevancy Rules (Joint) • Validation testing and acceptance (Joint) • Go-live support (Joint)

Implementation and Training Services. If Customer purchases iGrafx implementation and/or training services (individually and collectively “Services”) as indicated in an Order Form, the purchase order reflecting such purchase of Services conforming to the sales quotation shall be project authorization (“Project Authorization”) by Customer to perform the Services. iGrafx’s authorized representative will perform the Services subject the terms and conditions of this Agreement. iGrafx shall have no obligation to perform Services until and unless it accepts a Project Authorization. To the extent necessary to allow iGrafx to perform the Services, Customer shall be responsible for providing iGrafx’s representatives with access to its employees, relevant software and hardware controlled by Customer, and, if Services are being performed onsite, with safe access to Customer’s premises. iGrafx’s representatives will comply with Customer’s security regulations and rules with respect to the Customer’s premises, provided that such regulations and results are provided to iGrafx before the start of Services. All iGrafx materials and information used or generated by iGrafx in the performance of Services ("Services Materials"), and all intellectual property rights therein, shall be the sole and exclusive property of iGrafx. iGrafx grants Customer a perpetual, non-exclusive, non-transferable license, without the right to sublicense and solely for Customer’s own internal business operations, to use the Services Materials subject this Agreement. The rights to any of Customer Data, or results of any compilation thereof, which are used in or result from the Services and Services Materials, shall remain Customer’s sole property. All Services must be used by Customer within twelve months after the date of the relevant Project Authorization and there will be no refunds provided for amounts paid for Services, or any portion thereof, not used within the applicable twelve-month period. All Services are non-cancelable and non-refundable.