Informal Resolution Stage. 15.2.1 An employee who has a complaint may raise the complaint with his or her manager, with a view to having that complaint resolved without having to invoke the Formal Resolution stage of this Dispute Resolution Procedure. The employee shall have the right to be accompanied and represented by an Association representative at this stage of the Dispute Resolution Procedure.
Informal Resolution Stage. It is agreed by the Parties that an employee may not file a grievance until she/he, either directly or through the Union, has first given her/his Manager an opportunity to address the issue or complaint. An employee, upon her/his request, may be accompanied by a Union Xxxxxxx in such a meeting.
Informal Resolution Stage. It is agreed by the Parties that an employee may not file a grievance until they, either directly or through the Union, has first given their immediate supervisor an opportunity to address the situation. An employee, upon their request, may be accompanied by a union xxxxxxx in such a meeting.
(a) This Informal Resolution Stage must be initiated within 15 business days after the employee became aware, or ought reasonably to have become aware, of the circumstances giving rise to the issue or complaint.
(b) Alternatively, the Union may raise the issue on behalf of the employee, in which case the Union will raise the issue directly with an Employee/Labour Relations Advisor within 15 business days after the employee became aware, or ought reasonably to have become aware, of the circumstances giving rise to the issue or complaint.
Informal Resolution Stage. Before a grievance is filed formally, the SGPS Director of Administration or Designate will be given the opportunity to resolve the matter in consultation between the Employee and person designated by the Department, School or Faculty in accordance with the following:
(a) The employee shall discuss the matter, accompanied and represented by a representative of the Union if she/he wishes, with SGPS. The matter shall be brought to the attention of the SGPS Director of Administration or Designate within twenty-one (21) days after its occurrence, or from the date the employee ought reasonably to have been aware of the occurrence of the circumstance giving rise to the matter.
(b) The discussion shall take place within five (5) days after the matter is brought to the attention of the SGPS Director of Administration or Designate. If requested, the SGPS Director of Administration or designate shall give a reply in writing within five (5) days of the discussion.
(c) The parties agree that as a result of extenuating and exceptional circumstances, the Union may represent an employee at the Informal Resolution Stage of the Grievance Procedure (Article 11.03) to facilitate resolution of a work- related dispute.
Informal Resolution Stage. An employee and his/her xxxxxxx may request his/her nonunion supervisor or designate to handle a specific problem where the actual details are clearly identified. The employee and the xxxxxxx will make every effort to adjust the situation with the non-union supervisor or designate before it is formalized in writing.
Informal Resolution Stage. It is agreed by the Parties that an employee has no complaint or grievance until he/she, either directly or through the Union, has first given his/her immediate non-union supervisor an opportunity to adjust the complaint. If, after registering the complaint with the non-union supervisor and such complaint is not settled within two (2) regular working days or within any longer period which may have been agreed to by the parties, then the following steps of the grievance procedure may be invoked:
Informal Resolution Stage. Before a grievance is filed formally, the SGPS Director of Administration or Designate will be given the opportunity to resolve the matter in consultation between the Employee and person designated by the Department, School or Faculty in accordance with the following:
(a) The employee shall discuss the matter, accompanied and represented by a representative of the Union if she/he wishes, with SGPS. The matter shall be brought to the attention of the SGPS Director of Administration or Designate within twenty-one (21) days after its occurrence, or from the date the employee ought reasonably to have been aware of the occurrence of the circumstance giving rise to the matter.
(b) The discussion shall take place within five (5) days after the matter is brought to the attention of the SGPS Director of
Informal Resolution Stage. Informal resolution of complaints is encouraged. An employee may request the assistance of a member of the Human Resources department in the informal resolution of a workplace harassment complaint. The approach may include a mediation process to assist the parties in voluntarily reaching an acceptable solution.
Informal Resolution Stage. It is agreed by the Parties that an employee may not file a grievance until they, either directly or through the Union, have first given their immediate supervisor an opportunity to address the issue or complaint.
a) This Informal Resolution Stage must be initiated within fifteen (15) working days after the employee became aware, or ought reasonably to have become aware, of the circumstances giving rise to the issue or complaint.
