Premier Support Services Sample Clauses

Premier Support Services. Premier support services are available and can be added to the Program subscription for an additional fee. Premier Support includes the following services:
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Premier Support Services. Provided Subscriber purchases and pays for Premier Support Services, Sectigo shall provide the Premier Support Services for the subscription term stated on the Order Form, in accordance with terms of this Agreement and the Addendum available here: xxxxx://xxxxxxx.xxx/uploads/files/SCM-ECA-Addendum-Premier-Support- Services-v1.2.pdf, which is incorporated herein by reference. Sectigo reserves the right to modify the Premier Support Services in its discretion.
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Premier Support Services. Service Descriptions for each type of Premier software support services available under this Agreement are set forth in Appendix C to this Agreement. Microsoft, through its Enterprise Customer Unit ("ECU"), shall perform the support services for AGENCY as specified in Premier Support Services Description(s) (each a "Services Description"), in the form attached hereto as Appendix C, that may be entered into pursuant to this Agreement from time to time ("Premier Support Services"). Software Services include but are not limited to activities such as: providing dial in service for software support "helpdesk", providing all mandatory patches, providing optional patches to be used as required, etc. The Premier support services are divided into six separate support packages, as set forth in Appendix C, including but not limited to: varying levels of technical account management time, phone contacts, and incident reporting. Neither Microsoft nor AGENCY shall be obligated to enter into any Services Description. The provision of Premier Support Services shall be subject to the following additional terms and conditions:
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Premier Support Services 
Sample 1

Related to Premier Support Services

  • Support Services HP’s support services will be described in the applicable Supporting Material, which will cover the description of HP’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.

  • Software Support Services 6.1 The Software Support Services shall comprise:

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • STUDENT SUPPORT SERVICES The Parties will identify and collaborate on measures to assist those students who may not be performing satisfactorily to succeed. The School will seek guidance from the College designee(s) in the areas of test preparation, tutoring, College Connection services, academic advising, and the development of an integrated support system for Students across the two institutions. Students will have access to the same or similar tutoring and other academic support as provided for other students in the School District, School and College. To promote academic success, the Parties will provide academic support services as may be needed. The School counselor and its designee will work to ensure Students receive pertinent information regarding higher education, financial assistance, and assistance waivers for tuition and fees. As needed, each Party will assist families as they complete initial application and admission requirements per the respective organizations’ processes. The School District will be responsible for non-academic counseling services and the College is authorized, but not required, to provide emergency counseling intervention services. See section 4 – Disability Support Services.

  • Maintenance and Support Services As long as you are not using the Help Desk as a substitute for our training services on the Tyler Software, and you timely pay your maintenance and support fees, we will, consistent with our then-current Support Call Process:

  • Hosting Services 13.1 If Supplier or its subcontractor, affiliate or any other person or entity providing products or services under the Contract Hosts Customer Data in connection with an Acquisition, the provisions of Appendix 1, attached hereto and incorporated herein, apply to such Acquisition.

  • Program Services a) Personalized Care Practice agrees to provide to Program Member certain enhancements and amenities to professional medical services to be rendered by Personalized Care Practice to Program Member, as further described in Schedule 1 to these Terms. Upon prior written notice to Program Member, Personalized Care Practice may add or modify the Program Services set forth in Schedule 1, as reasonably necessary, and subject to such additional fees and/or terms and conditions as may be reasonably necessary.

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