Developer Support. The parties shall provide third party developer support and participate in developer programs as set forth in Exhibit H (Developer Programs). In order to enable PalmSource to support Licensee’s registered developers in their development activities on the PalmSource OS platform, Licensee will cooperate with PalmSource in order to register such developers with PalmSource as well. Licensee will offer PalmSource sponsorship opportunities at Licensee developer conferences at terms to be negotiated by the parties, provided that such sponsorship opportunities will be no less favorable than the sponsorship opportunities offered by Licensee to any other licensor or technology partner of Licensee.
Developer Support. Subject to Developer personnel (who actually submit support requests) demonstrating their basic proficiency in software development, Autodesk or a third party authorized by Autodesk, will provide Developer Support via email, internet or telephone in accordance with the support level specified in the ADN Membership Application. The scope of Developer Support shall not extend beyond issues related to the ADN Materials. Developer acknowledges and agrees:
Developer Support. Licensee shall participate in developer programs as set forth in Exhibit G (Developer Programs) attached hereto. In order to enable Palm to support Licensee’s registered developers in their development activities on the Palm platform, Licensee will cooperate with Palm in order to register such developers with Palm as well.
Developer Support. Access to Developer Support engineers and the Cases feature in the Synergex Resource Center, as further described in Section 7 below.
Developer Support. 8.1. Software developers developing software to work in conjunction with PaperPort for Hewlett-Packard-specific solutions are allowed to join the Visioneer PaperPort Partners Program and, upon completion of the same license agreement used by Visioneer, to receive the same products and services at the same cost as Visioneer's own developer customers. This includes all versions of the PaperPort software developer's kit, access to any Visioneer developer hotline and all other developer support mechanisms, proactive worldwide technical support and any other developer specific programs Visioneer may have in place from time to time.
Developer Support. Entitlement to technical assistance by ACTIVEPDF to the LICENSEE with respect to use and interaction of the SOFTWARE within LICENSEE’s development environment for NON-PRODUCTION USE only.
Developer Support. For [NUMBER] months following the First Commercial Release Developer shall: (a) fix reproducible Defects, as requested by Publisher; and (b) provide email support to Publisher employees in connection with end user technical support. Such support is reimbursable only if Xxxxxxxxx obtains Publisher’s preapproval for such expenses.
Developer Support. Developer Support is included in the Premier and Premier+ Success Plans. Developer Support consists of SFDC reviewing Customer-written Apex and Visualforce code and offering suggestions to help with issues encountered during development, as further described in the table below. Developer Support does not include creation of code, including SOQL queries, or pre-release regression testing. Developer Support scope is limited to the review of Apex and Visualforce code containing 200 code lines or less. Developer Support is available only in English. Developer Support Categories/Types Included in Premier and Premier+ Developer Support Xxxxx.xxx Code (Apex) and Xxxxx.xxx Pages (Visualforce) Functional description of objects, methods and properties √ Explanation of governor limits √ Apex query performance and troubleshooting √ Salesforce error message troubleshooting and analysis √ Xxxxx.xxx Apex and Visualforce best practices √ Analysis and debugging of Xxxxx.xxx Apex and Visualforce (up to 200 lines) √ Xxxxx.xxx Web Services API Clarification of API documentation √ API performance troubleshooting √ Salesforce API error message troubleshooting and analysis √ Salesforce API best practices √ Salesforce.com-supported Developer Toolkits (AJAX Toolkit, Xxxxx.xxx Migration Toolkit, Xxxxx.xxx IDE, etc.) Salesforce error message troubleshooting √ Toolkit best practices √ Success Representative. The Premier Success Plan and Premier+ Success Plan include an assigned Success Representative if (i) Customer has in effect 200 or more full Salesforce CRM User subscriptions or (ii) the total annual fee for Customer’s Success Plan subscriptions equals or exceeds US$50,000. The role of the Success Representative is to help Customer with Salesforce product adoption, including reviewing Salesforce usage metrics, sharing Salesforce best practice advice and guidance related to Customer’s Salesforce deployment, and helping to escalate technical issues as necessary. Customer is responsible for its evaluation and for any implementation of the Success Representative’s recommendations.
Developer Support. During the three months following the initial release of the Product, at Publisher's request, Developer shall provide reasonable telephone support to Publisher's designated employees in connection with the technical support of users of the Product. Publisher shall reimburse Developer its reasonable pre-approved out-of-pocket expenses (as documented) in connection with rendering telephone support and training services.
Developer Support. PalmSource shall provide direct first-level technical support in accordance with Exhibit K (Developer Support) at no additional cost to certain Licensee-identified strategic third-party developers of software applications to run on Licensee Products to assist such developers in developing such applications and in integrating such applications with the PS OS Software. Licensee shall provide second-level technical support in accordance with Exhibit K (Developer Support) directly to PalmSource at no additional cost to assist PalmSource in answering device-related developer support questions relating to Licensee Products. PALMSOURCE AND PALMONE CONFIDENTIAL
