Quality Control and Reliability Requirements Sample Clauses

Quality Control and Reliability Requirements. 6.2.1 The Nortel quality and reliability target metrics shall be set out in the Specifications, such metrics to include, without limitation, Mean Time Between Failure ("MTBF"), Return Rate ("RR") and Seller Product Quality Level ("SPQL"). In the event Nortel proposes any changes or additions to such quality and reliability target metrics, Seller shall not unreasonably refuse to agree or delay compliance with such changes. 6.2.2 Products furnished hereunder by Seller shall be tested and inspected by Seller prior to shipment in accordance with testing and inspection procedures contained in the Specifications. Seller agrees to perform the quality control functions set forth in the Specifications. Detailed inspection records are to be maintained by Seller and made available to Nortel upon request. 6.2.3 Seller shall provide Nortel with a monthly report covering the items shown in Exhibit F and any other items reasonably required by Nortel in a format acceptable to Nortel. 6.2.4 Seller shall within [*] of becoming aware of such event, report to Nortel by Technical Bulletin any potential, suspected or actual (i) defect in design and/or manufacturing of the Products, (ii) malfunction of the Products or of products similar to the Products, (iii) failure of the Products to conform to the Specifications or (iv) uses of the Products in combination with other product(s) or services which cause or have the potential of causing disruption in the services provided by end-users using the Products. * Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
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Quality Control and Reliability Requirements. 6.2.1 It is acknowledged that Supplier will be taking over the operation of the Business at Closing and Supplier agrees that it will at least maintain Nortel's quality programs existing at the time of Closing in relation to the Business and will strive to improve performance with respect to those programs to meet Nortel's quality and reliability target metrics for the Products, such metrics to include, without limitation, mean time between failure, return rate and supplier product quality level. 6.2.2 Products furnished by Supplier shall be tested and inspected by Supplier prior to shipment in accordance with testing and inspection procedures mutually agreed, in writing, by Supplier and Nortel. Inspection records shall be maintained by Supplier and made available to Nortel upon request. 6.2.3 Supplier shall provide Nortel with a monthly report covering the items shown in Exhibit D and any other items reasonably required by Nortel in a format reasonably acceptable to Nortel. 6.2.4 Supplier shall report to Nortel in writing, within five (5) Business Days of becoming aware of an actual failure of any Product to conform to the Specifications.
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Quality Control and Reliability Requirements. 6.2.1 All Products must comply with the Specifications. Nortel may request changes to the Specifications (e.g., changes in quality and reliability target metrics or customization of Seller’s products to Nortel’s specifications) or may request that additional quality and reliability standards be met by Seller, based on requirements imposed by Nortel’s customers. 6.2.1.1 Seller will not unreasonably refuse to comply with a request or delay complying with the request and the parties will negotiate in good faith any amendments to Exhibits A and B to include the new customized Product, amended Prices and new Specifications. 6.2.1.2 Seller will comply with the requirements set out in Nortel’s Supplier Quality Requirements Manual (SQRM), as it may be revised by Nortel from time to time and represents that it has reviewed and understands the SQRM in that regard. Seller will test and inspect Products prior to shipment, using its testing and inspection procedures, which Seller will provide to Nortel upon request, Seller will keep detailed test and inspection records and make them available to Nortel upon request, including but not limited to, details of test strategy, test coverage and trend data for Products, and regulatory compliance certification. In addition (a) upon Nortel’s request Seller will demonstrate to Nortel’s reasonable satisfaction that a particular Product complies with any reliability data set out in the Specifications, and (b) Seller will provide Nortel with (i) Test and evaluation (T&E) products under an ANDA T&E agreement for Nortel’s use in testing the ongoing reliability of Products under the reliability parameters of the Specifications, and (ii) any reasonable support required by Nortel concerning the Products Seller provides, provided Nortel has a valid ANDA Service and Support Agreement in place. 6.2.2 Seller will provide Nortel with a quarterly summary report covering the items described in, and in accordance with, the SQRM and Exhibit G: such reports shall contain items as detailed in Exhibit G. The report will be in a form reasonably acceptable to Nortel. 6.2.3 Seller will ensure that its product lifecycle management regime is consistent with industry best practices for the product group that includes the Products. In that regard, upon Nortel’s request Seller will provide Nortel in writing, updated as applicable, with Seller’s strategies, plans and programs covering product development, product security, software integrity, engineering an...
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Quality Control and Reliability Requirements. 6.2.1 All Products must comply with the Specifications. If Nortel Networks requests changes to the Specifications (e.g., changes in quality and reliability target metrics), Seller agrees to evaluate the request for the changes in Specifications and provide, in a timely manner and at no cost to Nortel Networks, a proposal which contains the timeframe for implementation and pricing or other related charges if any.
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Related to Quality Control and Reliability Requirements

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