Ramp Attendant. Comprises those employees who are engaged in aircraft marshaling; push backs; jet- way operation; loading and unloading of baggage and freight from aircraft; preparation of load advice forms; transferring and distribution of baggage, tie-down and general security of aircraft; de-icing of aircraft; minor light cleaning of aircraft interior including garbage removal and exterior including windscreens, on short turnaround where there are no Cabin Services personnel on the base; loading and unloading disabled passengers; service aircraft lavatory and water; and commissary in YXU, YTZ, YBG, YUY, YVO. Short Turnaround - an aircraft, which has a scheduled turn, to a maximum 30 minutes, not including irregular operations.
Ramp Attendant. 4.03 All personnel who perform the work in the following positions shall be in the Customer Services classification:
Ramp Attendant. Comprises all those who perform any of the following functions: • Load/unload aircraft • Provide services to the aircraft on the ground as required • Assist Customer Service Agents if so required • Assist passengers with mobility and special needs • Perform commissary duties as part of the specialized work function • Daily vehicle/equipment checklist • Required to be qualified and maintain qualification on all ramp equipment • Perform other duties and functions related to the foregoing • Assist Cargo Attendants if so required
Ramp Attendant comprises all those who perform the handling of ramp services, including cargo and commissary functions, de-ice and fuel aircraft, service aircraft lavatory, change aircraft to/from cargo configuration, loading and unloading disabled passengers; minor cleaning of the airport ramp work area, inspect and record fuel supplies; inspect and report defects to airport vehicles; marshal aircraft on the ramp; ensure aircraft is ready for departure; and perform other duties and functions relative to the foregoing. Note 1: Ramp Attendants may be required to perform light grooming of aircraft interior at times when no employee in the Aircraft Cleaner classification, Article 4.05, is scheduled to work in the location. For the purposes of this Note, light grooming will consist of the duties described in Appendix 5. Note 2: In Toronto, Ramp Attendants may perform functions related to commissary inventory and stocking which are normally performed by Stores Personnel and which are not related to ramp services.
