Scope of Work Definition. 3.1 Project Management † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION inVentiv has developed a project implementation methodology based upon industry best practices into the most efficient process and method for conducting and managing projects. The inVentiv project team will approach this engagement with the following perspectives in mind: • Provide a practical approach to project planning, execution and service delivery • Maintain discipline and structure without constraining the project efforts • Frame the project within the strategies of the clients business requirements inVentiv will provide a fully integrated project management approach for the implementation of the Sales Support Services and hereinafter referred to as the “Project”. The Project will be managed by a dedicated project manager (“Project Manager”) who will be responsible for the following: • Leadership of Project kick-off meeting to include review of scope, timelines, and assumptions for each functional area, project team member introduction, and status reporting formats and meetings. • Integration of all project activity, timelines, and deliverables across all functional areas into a consolidated project plan (the “Project Plan”). • Leadership, facilitation, and documentation of all meetings including meeting notes and action items. • Management of the Project Plan including task management, escalation of issues, risk identification, and interdependencies through project documentation including: o Issue tracker o Milestone tracker o Action item tracker • Project status meetings & Project status reporting including weekly status report (WSR) dashboards to be provided to Client. • Project close-out & lessons learned session to include any information that can be applied to the ongoing operational management of the client after the initial deployment is complete. The Project Manager will be assigned to Client during the implementation period, including the preparation and delivery of the kick-off meeting through the completion of the Project close-out and lessons learned. After the implementation period is over and field users are deployed, the operational support of the client will be provided by the shared Operations Manager with support provided as needed by the Project Manager. † DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMEN...
Scope of Work Definition
