Section III. A. Level One
1. Within 15 days of the occurrence of the act or condition which is the cause of the grievance or the member's knowledge of same, whichever shall occur later, the member shall request a meeting to discuss their grievance with their immediate supervisor. The immediate supervisor shall schedule this informal meeting within five days of a request from the grievant or grievant's representative. This discussion shall be held either individually or through the school grievance representative or accompanied by a representative, with the objective of resolving the matter informally. If the member fails to initiate action on the grievance within 15 days, they shall be considered to have no grievance.
2. If the grievant is not satisfied with the results of the informal meeting, or no resolution has been offered, they may file a written grievance on the mutually agreed upon grievance form with their immediate supervisor within ten days. This form shall set forth the grounds upon which the grievance is based including the specific article or articles and sections thereof alleged to have been violated and the specific remedy sought as. The immediate supervisor shall communicate their decision in writing within five days of receipt of the grievance form to the grievant and the representative.
3. Within five days of receipt of the decision rendered by the immediate supervisor, the grievant, if they are not satisfied with the decision of the immediate supervisor, may appeal in writing to the Superintendent or the Superintendent's representative unless the Superintendent was the individual at the lowest level who would have the authority to resolve the issue. In this event, the grievant may go to level three.
B. Level Two
1. Appeals to the Superintendent, or their representative shall be heard by the Superintendent or their representative within fifteen days of their receipt of the appeal. Written notice of the time and place of the hearing shall be given five days prior to the meeting to the grievant, their representative, or any other person officially involved in the grievance.
2. Attendance at the hearing of appeal shall be restricted to persons officially involved. Parties in interest may elect to call witnesses who shall appear individually at the hearing.
3. Within five days of hearing the appeal, the Superintendent or their representative shall communicate to the grievant and all other parties officially present at the hearing their written decision, ...
Section III. A.2 of the Loan Agreement shall be, and hereby is, deleted in its entirety and replaced with the following new Section II.A.2:
Section III. 14 Nothing in this Agreement shall prevent an employee from presenting his own grievance 15 and receiving adjustment at any step without the assistance or presence of an Association 16 representative or the Association, provided however that no adjustment shall be inconsistent or in 17 conflict with the terms of this Agreement. Any Sheriff's Office response to a grievance of an 18 individual nature as opposed to a division or department-wide grievance that is acceptable to the 19 grievant shall be binding on the Association. 20
Section III. A.1 of the Agreement is amended to add "(a)" before "During each" at the beginning of such section and to add the following at the end of such section:
Section III. A.1(f) of this Agreement shall apply in connection with all marketing efforts in connection with the Services, including any * * * efforts directed to subscribers to the AOL Service that may be provided under this Agreement.
Section III. A.1. of the Agreement is amended to add the following new subsection:
Section III. A.2 of the Agreement is amended to add at the end thereof the following:
Section III. A.4(a) of the Agreement is amended to add at the end thereof the following: "Notwithstanding the preceding sentence, during the Additional Promotion Period, AOL shall not deploy Pop-Up Ads having * * * ."
Section III. 22 Grievances will be processed in accordance with the following steps:
