Service Levels and Standards Sample Clauses

Service Levels and Standards. Scope This SLA applies to the transfer of portfolios of assets between Participants where those Participants are Members of TeX and have previously mutually agreed to support such transfers. An entity will be admitted to membership of TeX only after TeX (or the operator on TeX’s behalf) have undertaken the new applicant checks defined in the TeX By-laws. Members are responsible for undertaking any additional due diligence relating to other Members necessary to satisfy their own risk and compliance requirements and are not obliged to respond to requests or instructions from a given Member within the TeX process or this SLA unless and until this is complete. The use of the term Participant in this document implies that the relevant due diligence has been successfully completed. This SLA covers: The discovery and transfer of portfolios of assets (assets as detailed in Section 1.2.2) within customer accounts of type: General Investment Account (where assets are not held in a tax wrapper) Individual Savings Accounts, (as defined by UKETRG) UK pensions excluding any containing safeguarded benefits as defined in section 48(8) of the Pension Schemes Act 2015 The discovery and transfer of portfolios containing assets of type: UK investment funds (as defined by the UKETRG) Any other type of asset - including but not limited to equities, exchange traded funds, cash deposits, bonds, Trustee Investment Plans and property The re-registration with the underlying registrar of assets of type: UK investment funds (Non UK investment funds may be transferred using this SLA but must use the UKETRG market practice standards) The payment, by the Ceding Party, of all proceeds from asset redemptions and un-invested cash in the transferring portfolio to the Acquiring Party The conversion and then re-registration of an asset which needs to be converted from one share class to another prior to re- registration The scope of the service offered by each Participant will be recorded on the Register of Members. The following are outside the scope of this SLA: Any transfer involving a change of beneficial owner Any pensions containing safeguarded benefits as defined in section 48(8) of the Pension Schemes Act 2015. The re-registration of assets other than UK investment funds, which do not follow and use UKETRG standards. Advisor/investor initiation or communication, as each firm will employ their own account set-up and front-end processes. The FCA has stated that transfers between nominees...
Sample 1
AutoNDA by SimpleDocs
Service Levels and Standards 
Sample 1Sample 2Sample 3See All (7)

Related to Service Levels and Standards

  • Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Quality Standards Each Party agrees that the nature and quality of its products and services supplied in connection with the other Party's Marks will conform to quality standards set by the other Party. Each Party agrees to supply the other Party, upon request, with a reasonable number of samples of any Materials publicly disseminated by such Party which utilize the other Party's Marks. Each Party will comply with all applicable laws, regulations, and customs and obtain any required government approvals pertaining to use of the other Party's marks.

  • Performance Standards The Contractor agrees to perform all tasks and provide deliverables as set forth in the Contract. The Department and the Customer will be entitled at all times, upon request, to be advised as to the status of work being done by the Contractor and of the details thereof.

  • Service Standards We provide the Services materially in accordance with the features and functionalities set out in the Specification Documents. We will use commercially reasonable efforts to make the Services available to you subject to operational requirements including maintenance and security.

  • Listing and Maintenance Requirements; DTC Eligibility The Common Stock is registered pursuant to Section 12(b) of the Exchange Act, and the Company has taken no action designed to, or which to its Knowledge is likely to have the effect of, terminating the registration of the Common Stock under the Exchange Act, nor has the Company received any notification that the Commission is contemplating terminating such registration. The Company has not received notice from the Trading Market (or, if the Common Stock is then listed on an Eligible Market, from such Eligible Market) to the effect that the Company is not in compliance with the listing or maintenance requirements of the Trading Market (or of such Eligible Market, as applicable). The Company is in compliance with all applicable listing and maintenance requirements of the Trading Market. The Common Stock may be issued and transferred electronically to third parties via DTC through its Deposit/Withdrawal at Custodian (“DWAC”) delivery system. The Company has not received notice from DTC to the effect that a suspension of, or restriction on, accepting additional deposits of the Common Stock, electronic trading or book-entry services by DTC with respect to the Common Stock is being imposed or is contemplated.

  • Standards Any additions, modifications, or replacements made to a Party’s facilities shall be designed, constructed and operated in accordance with this Agreement, NYISO requirements and Good Utility Practice.

Draft better contracts in just 5 minutes Get the weekly Law Insider newsletter packed with expert videos, webinars, ebooks, and more!