Service Standards and Metrics Sample Clauses

Service Standards and Metrics. A. Building Care will clean to the APPA Appearance Level Standards as follows: Level 1 ‐ Orderly Spotlessness • Public Restrooms Level 2 ‐ Ordinary Tidiness • Residential Hall Suite or Private Restrooms • Public Spaces (such as main corridors and public offices) • Classroom and Labs Level 3 ‐ Casual Inattention • Private offices and stairways • Service Areas
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Service Standards and Metrics. Utilities supply is provided with the following goals for quality, capacity and reliability. If units require higher levels of service or reliability, then specific accommodations should be made by the unit in collaboration with Facilities Services. This may include emergency generators, UPS (uninterruptible power systems), and other equipment or operating methods. Sensors and alarms should be provided by the unit as necessary.
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Service Standards and Metrics. A. Service Requests: Work requests can be submitted electronically via the Facilities Services website (Priority Level 30 only) or via a phone call to Facilities Customer Service. There are four priority levels available:
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Related to Service Standards and Metrics

  • Service Standards We provide the Services materially in accordance with the features and functionalities set out in the Specification Documents. We will use commercially reasonable efforts to make the Services available to you subject to operational requirements including maintenance and security.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Standards for Network Elements 1.8.1 BellSouth shall comply with the requirements set forth in the technical references, as well as any performance or other requirements identified in this Agreement, to the extent that they are consistent with the greater of BellSouth’s actual performance or applicable industry standards.

  • Performance Standards The Contractor agrees to perform all tasks and provide deliverables as set forth in the Contract. The Department and the Customer will be entitled at all times, upon request, to be advised as to the status of work being done by the Contractor and of the details thereof.

  • Quality Standards Each Party agrees that the nature and quality of its products and services supplied in connection with the other Party's Marks will conform to quality standards set by the other Party. Each Party agrees to supply the other Party, upon request, with a reasonable number of samples of any Materials publicly disseminated by such Party which utilize the other Party's Marks. Each Party will comply with all applicable laws, regulations, and customs and obtain any required government approvals pertaining to use of the other Party's marks.

  • Maintenance Standards Unless otherwise authorized by the CRC Board, the General Manager shall prepare and submit to the CRC Board proposals (including the Program Maintenance plan submitted pursuant to Section 5(b)) for the performance of such Routine Maintenance and Program Maintenance as is reasonably necessary to keep and maintain the Shared Assets substantially in their condition as of the date of this Agreement. If the CRC Board fails either to approve or disapprove by majority vote any such proposal within 45 days after it was submitted to the CRC Board, the disagreement over the propriety or need for any of the Routine Maintenance or Program Maintenance included in such proposal may be submitted by either Operator for resolution by binding arbitration pursuant to Section 13.

  • REFERENCE STANDARDS A. Standards, Specifications, Codes, Laws, and Regulations

  • Technical Standards Applicable to a Wind Generating Plant i. Low Voltage Ride-Through (LVRT) Capability A wind generating plant shall be able to remain online during voltage disturbances up to the time periods and associated voltage levels set forth in the standard below. The LVRT standard provides for a transition period standard and a post-transition period standard.

  • Service Standard We will provide the Services with due care and skill, the Services will be fit for the purpose that we advertise, and we will supply the Services within a reasonable time.

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