Servicing Agency Clause Samples
The Servicing Agency clause defines the entity responsible for managing and administering certain aspects of an agreement, such as handling payments, maintaining records, or providing customer support. In practice, this clause identifies which party or third-party service provider will perform these ongoing administrative tasks, and may outline their specific duties and authority. Its core function is to ensure clarity and accountability regarding who is responsible for servicing obligations under the contract, thereby reducing confusion and potential disputes between the parties.
Servicing Agency. Assist the Requesting Agency in refining the requirements document package, including the description of key project objectives, unique project requirements, and performance expectations.
Servicing Agency. Ensure the award addresses the appropriate processes for invoice submittal and approval and identifies the payment office, which typically is the Servicing Agency. Work with the appointed COR, or other official responsible for invoice review to facilitate accurate and timely review and payment to the contractor. Approve or disapprove payment in accordance with the award terms and conditions. Pay non-disputed invoice and ▇▇▇▇ the Requesting Agency for reimbursable services. Return improper invoice within specified time periods (e.g., in accordance with the Prompt Payment Act where applicable). Do not authorize payment if the work being invoiced is disputed or the invoice is otherwise found to be improper. Regardless of the funding source, the Servicing Agency CO retains the authority to stop payment when necessary.
Servicing Agency. Develop technical evaluation criteria in consultation with the Requesting Agency. Seek competition unless an exception is justified and approved at the appropriate level. Require the Requesting Agency to furnish supporting rationale and appropriate documentation to support an exception to competition. Review sufficiency of justification and documentation before approving and proceeding with a non-competitive action.
Servicing Agency. Ensure that personnel who have been appointed to perform contract administration are carrying out responsibilities related to inspection, acceptance, and surveillance and reporting back in a timely manner. Ensure appropriate surveillance is conducted. The type and extent of surveillance should be commensurate with the criticality of the service or task and the resources available to accomplish the surveillance. Surveillance should ensure that the government receives the value for which it contracted. Work with Requesting Agency, as necessary, to identify respective roles for other applicable contract administration responsibilities identified in FAR 42.302. Take appropriate and timely actions to address performance problems. Typically, problems will be identified by a COR.
Servicing Agency. Ensure accurate contract data reporting into the applicable government-wide database – e.g., report use of competition for placement of task and delivery orders and contract awards in the Federal Procurement Data System; report contractor performance assessments in the Contractor Performance System on past performance evaluations, [consistent with Requesting Agency’s threshold for reporting]; and ensure contractor is reporting required subcontracting data into the Electronic Subcontracting Reporting System (ESRS). Confer with Requesting Agency if funding agency ID has not been provided. In accordance with FAR Subpart 34.2, for contracts involving significant development work, provide earned value management report to project manager. Ensure proper socio-economic credit is assigned to the requesting agency.
Servicing Agency. Appoint the source selection authority and the source evaluation board. Ensure source evaluations are conducted fairly and offers are evaluated based solely on the factors and sub-factors in the solicitation. When necessary, lead oral presentations with contractors during the competition process. Ensure award decisions are properly documented, including the rationale for any tradeoffs made or relied on by the source selection authority. Consult with the Requesting Agency prior to making a final decision. Execute the award decision and debrief offerors as necessary. Ensure the funding agency code provided by the Requesting Agency is entered into FPDS.
Servicing Agency. Ensure the Requesting Agency-unique laws or restrictions and data collection and reporting requirements that have been identified by the Requesting Agency are followed. Work with the Requesting Agency to mutually agree to appropriate clauses addressing customer-unique laws and policies.
Servicing Agency. Evaluate the contractor’s performance, taking into consideration data provided by (a) the COR and (b) the end users from the Requesting Agency when the appointed COR is not an end user. Provide evaluations to the contractor as soon as practicable after completion of the evaluation. Review performance with the contractor in accordance with FAR 42.1502. Document performance in the contract file. The ultimate conclusion on the performance evaluation is a responsibility of the Servicing Agency. Input data into the Contractor Performance Assessment Reporting System (CPARS).
Servicing Agency. Assist the Requesting Agency in finalizing its requirements documents as necessary after executing any funding document under this MOA, based on the initial SOW/SOO/PWS/specs provided with the MOA, discussions with the Requesting Agency stakeholders, -- including program and project managers, contracting, fiscal, legal, and others participating in the acquisition process – market research, and other acquisition planning efforts. Ensure requirements are clearly defined and suitable performance standards are established against which results may be effectively measured. Provide the Requesting Agency with an opportunity to concur on SOW/SOO/PWS/specs before finalizing. For awards with award fees, develop award fee criteria that are tied to identifiable acquisition outcomes, defined in terms of cost, schedule, and performance outcomes.
Servicing Agency. Work with Requesting Agency to evaluate proposals for changes. Ensure that any modifications to the requirements or price of the award remain within the overall scope of the original award. Work with Requesting Agency to develop funding documents (i.e, Part B of IA), to cover modifications.