Support Lifecycle. (a) EMI provides support on the current EMI Major Releases and the current Components Releases of all the software Products listed in the EMI Products Catalogue. EMI will also provide reasonable technical assistance on all its software Products during their lifetime, starting from the General Availability date of the Products first Major Release version. Problem Resolution may be limited to the current Major Release of Product.
Support Lifecycle. The Micro Focus product support lifecycle is divided into two phases: Mainstream and Extended Support. The support available in each phase is described below. To determine the timing of the phases for a specific product, see xxxxx://xxx.xxxxxxxxxx.xxx/support-and-services/lifecycle.
Support Lifecycle. (a) Check Point provides Support on the then-current Major Release and the Previous Sequential Release of all the Software products covered under a valid Software support plan. Check Point will also provide commercially reasonable technical assistance on all Software Products for a minimum of four (4) years, starting from the general availability date of the product’s Major Release version. ‘General availability date’ is defined as the date on which a product is officially made available for purchase, but Problem Resolution may be limited to the current Major Release of the product.
Support Lifecycle. WinMagic provides the applicable Support Services as set out in Appendix A of this SSLA on (i) all Versions of the then current Major Release and (ii) all Versions of the immediately preceding Major Release that were released in the preceding three (3) years.
Support Lifecycle. (a) Check Point provides a comprehensive support lifecycle for its Software and Hardware. Support lifecycle policy is available at URL: xxxx://xxx.xxxxxxxxxx.xxx/services/lifecycle/.
Support Lifecycle. The Pegasie Technologies product support lifecycle is Mainstream Support. The support available as described below.
