TECHNICAL SUPPORT AND DOCUMENTATION Sample Clauses

TECHNICAL SUPPORT AND DOCUMENTATION. The technical support and documentation requirements will be agreed upon during the development phase of the LDI Detector.
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TECHNICAL SUPPORT AND DOCUMENTATION. 17.1 Technical Support - SELLER will provide the following support ----------------- at BUYER's plant or BUYER's customer site: a) Engineering Support, *****, to BUYER's Engineering personnel in the form of telephone consultation by SELLER's Engineering personnel during normal work hours. b) Field Support, *****, to BUYER's Customer Service Engineering personnel in the form of telephone, facsimile or e-mail consultation by SELLER's support organization and technical assistance specialists on a 24 hour-a-day seven day-a-week basis. c) Emergency Support, *****, to BUYER's Customer Service Engineering personnel, to include appropriate escalation procedures, by SELLER'S support organization and technical assistance specialists on a 24 hour-a-day, seven day-a-week basis. 17.2 Documentation - Concurrent with the date of this Agreement, ------------- SELLER will provide BUYER with a list of all documentation/manuals available or planned for general information, training and for maintenance of the Products. Such documentation may include, but not be limited to, maintenance manuals (which typically include site preparation, installation, operation, functional description, preventative maintenance, maintenance procedures, logic block diagrams for the Products), logic card manuals which include card layout, technical memos or bulletin file, and copies of documentation covering any Product changes (as described in ***** Confidential treatment has been requested for the redacted portions. The confidential redacted portions have been filed separately with the Securities and Exchange Commission.
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TECHNICAL SUPPORT AND DOCUMENTATION. Manufacturer shall make available product and support materials deemed necessary by Manufacturer for proper operation by Reseller. Manufacturer currently provides technical support at the following URL: xxxx://xxx.xxxxxxxxxx-xxxx.xxx/shop/support.php
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TECHNICAL SUPPORT AND DOCUMENTATION. AOL shall provide Information Provider a reasonable level of technical support and documentation necessary to enable Information Provider to perform its duties under this Agreement.
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TECHNICAL SUPPORT AND DOCUMENTATION. The Panda Project will provide the following support to Reseller's plant or Reseller's customer site: (A) Engineering Support, at no charge, to Reseller's Engineering personnel in the form of telephone consultation by The Panda Project's Engineering personnel during The Panda Project's normal working hours. (B) Field Support, at no charge, to Reseller's Field Engineering personnel in the form of telephone or telex consultation by The Panda Project's support organizations and technical assistance specialists during The Panda Project's normal working hours. (C) It is recognized that Reseller may wish to undertake its own major refurbishment or subassembly repair. The Panda Project agrees to extend to Reseller the option to acquire at Reseller's sole expense the technical expertise as defined below and as may be required to establish internal repair capabilities. Reseller reserves the right to exercise this option at any time during this Agreement and The Panda Project agrees to assist Reseller in doing so through an equitable negotiation process. Reseller's typical needs will consist of, but not be limited to: (1) test specifications (2) test routines (3) repair procedures (4) technical support/training as required (5) piece part support (6) tools and test equipment (7) documentation updates (8) schematics/logic diagrams (9) illustrated parts breakdown Concurrent with the date of this Agreement, The Panda Project will provide Reseller with a list of all documentation/manuals available or planned for general information, training and for maintenance of the Archistrat Products. Such documentation shall include, but not be limited to, maintenance manuals (which include site preparation, installation, operation, functional description, preventative maintenance, maintenance procedures, logic block diagrams for the Products), logic card manuals which include card layout, technical memos or bulletin files, and copies of documentation covering any product changes. The Panda Project hereby grants at no charge to Reseller the right to reproduce, translate into other languages, and prepare derivative works, distribute, sell, perform and display, in whole or in part, manuals and documentation specified herein, solely for the purpose of performing Reseller's responsibilities under this Agreement. Throughout the term of this Agreement, The Panda Project shall provide Reseller with timely notification in writing of changes to documentation which may be incorporated at Rese...
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Related to TECHNICAL SUPPORT AND DOCUMENTATION

  • Software and Documentation Licensee may make as many copies of the Software necessary for it to use the Software as licensed. Each copy of the Software made by Licensee must contain the same copyright and other notices that appear on the original copy. Licensee will not modify the Documentation. Documentation may: (a) only be used to support Licensee’s use of the Software; (b) not be republished or redistributed to any unauthorized third party; and (c) not be distributed or used to conduct training for which Licensee, or any other party, receives a fee. Licensee will not copy any system schema reference document related to the Software.

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Technical Documentation Prior to commencement of the Tests on Completion, the Contractor shall supply to the Engineer the technical documentation as specified in the Employer’s Requirements. The Works or Section shall not be considered to be completed for the purposes of taking- over under sub-clause 10.1 [Taking Over of the Works and Sections] until the Engineer has received the technical documentation as defined in this sub-clause 5.7, the "history file" including design calculations and certain certification as well as any other documents required to meet the CE Marking requirements.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Licensed Documentation If commercially available, Licensee shall have the option to require the Contractor to deliver, at Contractor’s expense: (i) one (1) hard copy and one (1) master electronic copy of the Documentation in a mutually agreeable format; (ii) based on hard copy instructions for access by downloading from the Internet

  • Technical Specifications and Drawings a) The Goods and Related Services supplied under this Contract shall conform to the technical specifications and standards mentioned in Section VI, Schedule of Requirements and, when no applicable standard is mentioned, the standard shall be equivalent or superior to the official standards whose application is appropriate to the Goods' country of origin. b) The Supplier shall be entitled to disclaim responsibility for any design, data, drawing, specification or other document, or any modification thereof provided or designed by or on behalf of the Procuring Entity, by giving a notice of such disclaimer to the Procuring Entity. c) Wherever references are made in the Contract to codes and standards in accordance with which it shall be executed, the edition or the revised version of such codes and standards shall be those specified in the Schedule of Requirements. During Contract execution, any changes in any such codes and standards shall be applied only after approval by the Procuring Entity and shall be treated in accordance with GCC Clause 33.

  • Project Documentation All documentation provided to the City other than Project drawings shall be furnished on a Microsoft compatible compact disc.

  • Operational Support Systems (OSS The terms, conditions and rates for OSS are as set forth in Section 2.13 of this Attachment.

  • Source Documentation Accounting records must be supported by such source documentation as canceled checks, bank statements, invoices, paid bills, donor letters, time and attendance records, activity reports, travel reports, contractual and consultant agreements, and subaward documentation. All supporting documentation should be clearly identified with the Award and general ledger accounts which are to be charged or credited. (i) The documentation standards for salary charges to grants are prescribed by 2 CFR 200.430, and in the cost principles applicable to the entity’s organization (Paragraphs 7.4 through 7.7). (ii) If records do not meet the standards in 2 CFR 200.430, then Grantor may notify Grantee in PART TWO, PART THREE or Exhibit G of the requirement to submit Personnel activity reports. See 2 CFR 200.430(i)(8). Personnel activity reports shall account on an after-the-fact basis for one hundred percent (100%) of the employee's actual time, separately indicating the time spent on the grant, other grants or projects, vacation or sick leave, and administrative time, if applicable. The reports must be signed by the employee, approved by the appropriate official, and coincide with a pay period. These time records should be used to record the distribution of salary costs to the appropriate accounts no less frequently than quarterly. (iii) Formal agreements with independent contractors, such as consultants, must include a description of the services to be performed, the period of performance, the fee and method of payment, an itemization of travel and other costs which are chargeable to the agreement, and the signatures of both the contractor and an appropriate official of Grantee. (iv) If third party in-kind (non-cash) contributions are used for Grant purposes, the valuation of these contributions must be supported with adequate documentation.

  • Project Implementation Manual The Recipient, through the PCU, shall: (i) take all action required to carry out Parts 1.1, 1.3, 1.4, 2, 3.1(b), 3.2, 3.3 and 4 (ii) of the Project in accordance with the provisions and requirements set forth or referred to in the Project Implementation Manual; (ii) submit recommendations to the Association for its consideration for changes and updates of the Project Implementation Manual as they may become necessary or advisable during Project implementation in order to achieve the objective of Parts 1.1, 1.3, 1.4, 2, 3.1(b), 3.2, 3.3 and 4(ii) of the Project; and (iii) not assign, amend, abrogate or waive the Project Implementation Manual or any of its provisions without the Association’s prior agreement. Notwithstanding the foregoing, if any of the provisions of the Project Implementation Manual is inconsistent with the provisions of this Agreement, the provisions of this Agreement shall prevail and govern.

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