REPAIR PROCEDURES. Company shall furnish the following information with MATERIAL returned to Supplier for repair: (a) Company's name and complete address; (b) name(s) and telephone numbers(s) of Company's employee(s) to contact in case of questions about the MATERIAL to be repaired; (c) ship-to address for return of repaired MATERIAL if different than (a); (d) a complete list of MATERIAL returned; (e) the nature of the defect or failure if known; and (f) whether or not returned MATERIAL is in warranty. Supplier shall, within ten (10) days of the execution of this Agreement, provide a written notice to Company specifying (i) the name(s) and telephone number(s) of the individual(s) to be contacted concerning any questions that may arise concerning repair, and (ii) if required, any special packing of MATERIAL which might be necessary to provide adequate in-transit protection from transportation damage. MATERIAL repaired by Supplier shall have the repair completion date stenciled or otherwise identified in a permanent manner at a readily visible location on the MATERIAL and the repaired MATERIAL shall be returned with a tag or other papers describing the repairs which have been made. All invoices originated by Supplier for repair services must be clearly identified as such, and must contain: (i) a reference to Company's purchase order for these repair services, (ii) a detailed description of repairs made by Supplier and the need therefor, and (iii) an itemized listing of parts and labor charges, if any. Replaced parts will, upon request, be available for inspection by or returned to Company. Further, the provisions of the "INVOICING" and "SHIPPING" sections, other than provisions relating to transportation charges with respect to MATERIAL repaired under warranty, shall apply to Supplier's return to Company of repaired MATERIAL.
REPAIR PROCEDURES. 7.1 AT&T agrees to the following:
REPAIR PROCEDURES. 7.1 AT&T OKLAHOMA agrees to the following:
7.1.1 The AT&T OKLAHOMA LOC will be on-line and operational twenty-four (24) hours per day, seven
REPAIR PROCEDURES. Certain information on this page has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
REPAIR PROCEDURES. 13.1 This Section 13 shall be applicable to the providing of Repair Services described in Section 14 by Supplier during and after the Product Warranty Period for Products and Pre-Closing Products (collectively "Repair Products").
REPAIR PROCEDURES. 26.4.1 CLEC will refer repair calls to SBC-ASI/13State by telephone or other applicable SBC-ASI/13State interface.
REPAIR PROCEDURES. 25 6.4 WARRANTY TRACKING...................................................................26 6.5 YEAR 2000 FUNCTIONALITY.............................................................26
REPAIR PROCEDURES. 5.3.1 Lucent shall call Supplier for a Return Material Authorization (RMA) number prior to the return of any Product. Lucent shall furnish the following information with Product returned to Supplier for repair: (a) Lucent's name and complete address; (b) name(s) and telephone number(s) of Lucent's employee(s) to contact in case of questions about the Product to be repaired; (c) ship-to address for return of repaired Product if different from (a); (d) a complete list of Product returned including serial numbers; (e) the nature of the defect or failure, if known; and (f) whether or not returned Product is in warranty. The name and telephone number of the initial individual to be contacted concerning any questions that may arise concerning repair is Xxxx Xxxxxxx, Vice President of Customer Support and Quality, (000) 000-0000, ext. 103. In returning any Product to Supplier, Lucent and customer shall use functionally equivalent packaging to the original packaging provided by Supplier.
REPAIR PROCEDURES. 7.1 AT&T OKLAHOMA agrees to the following:
REPAIR PROCEDURES. All repair work must be authorized by Homebuilder’s Customer Care Department. Any work performed by a contractor without Homebuilder’s knowledge and approval will be at Homeowner’s expense, and any repair/replacement work performed by Homeowner or any third party hired by Homeowner without Homebuilder’s knowledge and approval will be at Homeowner’s expense. To avoid any possible confusion, Homeowner should not schedule any repair/replacement work to be done if Homeowner intends to assert a Customer Care claim hereunder. After Homeowner submits a claim or reports a Deficiency, Homeowner is strongly encouraged to give Homebuilder an opportunity, at Homebuilder’s request, to inspect the reported Deficiency and to repair or replace the Deficiency. Homebuilder has the sole discretion to determine the necessary means, methods, material and personnel to investigate, repair or respond to a Customer Care claim. Homebuilder cannot guarantee a perfect match to original materials, colors or finish, but will use best efforts to match repairs to original materials, colors or finishes as close as reasonably possible. By submitting a Customer Care claim, Homeowner agrees to assign any rights or claims that Homeowner may have against any other person, third party or insurer with respect to the subject matter of any Customer Care claim to Homebuilder, and Homeowner agrees to sign any documents necessary for Homebuilder to seek recoveries of any costs or expenses incurred or associated with repairing, replacing or paying for such claim.
