Cloud Support definition

Cloud Support means the support provided by a specialized Cloud Support Team monitoring and maintaining the Cloud Service as set forth in this Exhibit A.
Sample 1Sample 2
Cloud Support. Ideal if you don’t need an onsite technician, but just need someone to manage your Microsoft 365 installation.
Sample 1
Cloud Support means Licensee access to BT’s team of product experts for Power365 and Power365 Directory Sync who will help the Licensee resolve issues related to the Software, including using commercially reasonable efforts to correct software defects in a timely manner. A BT software developer or consultant may be brought in to assist in the resolution of such BT Cloud Support Case, as determined by BT in its sole discretion. If a Licensee purchases the Power365 Tenant-to-Tenant Essentials offering included for migration workload purchases, the Licensee is provided with up to 6 hours of support for a minimum of 250 seats including initial guidance and pre-requisite analysis, live configuration guidance with Q&A and project setup and tenant pairing.
Sample 1

Examples of Cloud Support in a sentence

  • ANS’ Managed Cloud for Azure incorporates Microsoft Signature Cloud Support for any issues that require escalation to Microsoft.

  • During the MCE Service Term, we will provide Standard Technical Support Services and Cloud Support to you.

  • Under “Cloud Support,” our Cloud Support engineers will provide ongoing support to help you maximize the performance and agility – and minimize the cost – of your MicroStrategy Cloud Platform deployment, as further described in the MCE Service Guide.

  • SISW’s technical support for these Cloud Services and the applicable service levels are governed by the Cloud Support and Service Level Framework found at xxxxx://xxx.xxxxxxx.xxx/sw-terms/sla, which is incorporated herein by reference.

  • You will also receive Oracle Cloud Support for Oracle GraalVM Enterprise Edition for the foregoing usage and that technical support will be provided in accordance with the Oracle Cloud Hosting and Delivery Policies.

  • You will be able to create and use up to 2 Data Catalogs, and if You require more, You may log an SR with Oracle Cloud Support to request additional Data Catalogs.

  • Teradata Premier Cloud Support provides integrated maintenance and support services for all Vantage subscriptions, including flexible coverage hours and response times, unlimited access to the Service Portal (https://support.teradata.com) and Console (https://console.vantage.teradata.com), downloadable software, knowledge base searching, communities and forums, and other valuable features.

  • If You require more than the amounts set forth above, then You may log an SR with Oracle Cloud Support to request more of the applicable item(s).‌F.

  • Cloud Support is included only during the period that You are actively using the Gurobi Cloud service (the “Cloud Support Period”).

  • You will reimburse us for all reasonable expenses we incur when delivering Cloud Support.

Related to Cloud Support

  • Child support means that part of an Enhanced Child Restraint System by which the child can be raised within the Enhanced Child Restraint System.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Support means assistance that individuals require, solely because of the affects of developmental disability, to maintain or increase independence, achieve community presence and participation, and improve productivity. Support is flexible and subject to change with time and circumstances.

  • Medical Child Support Order means any judgment, decree or order (including approval of a domestic relations settlement agreement) issued by a court of competent jurisdiction that:

  • Local support means funds from tax sources, gifts, endowments, penal fines, or other funds received from local sources, excluding state and federal aid as stated in this act.

  • SAP Delivered Support means SAP’s support offering to directly provide support to End Users subject to the terms and conditions set out in the EUMA.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.

  • Child support order means a support order for a child, including a child who has attained the age of majority under the law of the issuing state or foreign country.

  • Basic life support means emergency first aid and cardiopulmonary resuscitation procedures to maintain life without invasive techniques.

  • Tier 2 Support means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

  • Tier 1 Support means the Technical Support provided by the Tier 1 Help Desk.

  • Behavior Support Plan means the individualized proactive support strategies used to support positive behavior.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Community support services means services authorized,