Primary Support definition

Primary Support means the services provided by Participating Library to its Authorized Patrons for its day-to-day help, support, technical aid and other assistance for their use of the Consortium Website and Digital Content.
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Primary Support means the services provided by Library to its Authorized Patrons for its day-to- day help, support, technical aid and other assistance for their use of the Library Website and DigitalContent.
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Primary Support means and include, among other services as implemented by Konica Minolta, the following services to be provided to Customers and/or Authorized Dealers:
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Examples of Primary Support in a sentence

  • Xxxxxxxxx Electric Solar Primary Support Countries are the countries defined above, excluding their associated islands and overseas territories.

  • Xxxxxxxxx Electric Solar Primary Support Countries are the countries defined above.

  • College Account shall assign personnel with appropriate skills and expertise in computer, data processing, and related services to enable operation of the CDL Service and to provide Primary Support.

  • School Account shall assign personnel with appropriate skills and expertise in computer, data processing, and related services to enable operation of the SDL Service and to provide Primary Support.

  • There may be multiple Force Providers The Program Manager/Program Office The Primary Support Provider(s): Contract and/or organic (such as a Depot or an Integrated Materiel Management Center (IMMC)), usually the Product Support Integrator Support Providers: (e.g. Defense Logistics Agency (DLA), Inventory Control Points (ICPs), Third-Party Logistics Providers (3PLs), or superior organizations within the Service corporate structure The Force Provider’s operational readiness objectives, quantified as metrics.

  • Participating School Account shall assign personnel with appropriate skills and expertise in computer, data processing, and related services to enable operation of the SDL Service and to provide Primary Support.

  • In addition, Customer agrees not to hire or engage any Novell personnel or subcontractor designated to provide on-site support services or consulting services to Customer such as a Primary Support Engineer, Dedicated Support Engineer or consultant ("Designated Provider") pursuant to this Agreement or any related statement of work or support or consulting engagement.

  • A suitable number of Partner Primary Support Persons to provide the below services.

  • The Primary Support Contact is the primary representative of the Customer for Product related communication.

  • These Service Requests are channelled to the Primary Support Engineer (PSE).


More Definitions of Primary Support

Primary Support means taking responsibility for the customer issue, communicating regular status updates, using reasonable efforts to determine the cause of the problem, or reproducing the problem, if possible, and working directly with Support Customers on a Product Report if required to resolve the problem. In addition, the Primary Support provider will:
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Primary Support means and include, among other services as implemented by OEM, the following services to be provided by OEM to Customer.
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Primary Support means services provided by ASP to its Customers for the day-to-day technical support, help and other assistance for Customers' use of the Applications.
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Primary Support means the support provided to end-users of the Licensed ---------------- Programs including without limitation responding to end-user telephone calls and providing information to end-users relating to the features and behavior of the Licensed Programs which is described in the Documentation, Axum tips and technical notes, or written form (including email and facsimile).
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Primary Support means any of or all of the following services to be provided by Distributor to Customers, more specifically addressed in Schedule E (still to be negotiated in good faith by Supplier and Distributor):
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Related to Primary Support

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Cloud BPO Support means the then-current technical support services SAP provides to Provider for the SAP Cloud Services as described in the Cloud BPO Schedule.

  • Family support services means providing opportunities for

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Tier 2 Support means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Child support means that part of a Child Restraint System by which the child can be raised within the Child Restraint System.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Support means assistance that individuals require, solely because of the affects of developmental disability, to maintain or increase independence, achieve community presence and participation, and improve productivity. Support is flexible and subject to change with time and circumstances.

  • Tier 1 Support means the Technical Support provided by the Tier 1 Help Desk.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • Pharmacy support person means a person, other than a licensed pharmacist, a registered pharmacist-intern, or a registered pharmacy technician, who may perform nontechnical duties assigned by a supervising pharmacist under the pharmacist’s responsibility and supervision.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Community support services means services authorized,

  • Basic life support means emergency first aid and cardiopulmonary resuscitation procedures to maintain life without invasive techniques.

  • Distribution Services means the service of distribution, as defined in section 5 of the Act;

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Medical support means providing health care coverage for a joint child by carrying health care coverage for the joint child or by contributing to the cost of health care coverage, public coverage, unreimbursed medical expenses, and uninsured medical expenses of the joint child.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • SAP Delivered Support means SAP’s support offering to directly provide support to End Users subject to the terms and conditions set out in the EUMA.

  • Wireless support structure means a freestanding structure designed to support or capable of supporting small cell wireless facilities. Wireless support structure does not include a utility pole.