Severity 2 Incident definition

Severity 2 Incident means a non-catastrophic Event causing a significant component of the RapidDeploy Services to fail or to perform materially different than design, creating significant inconvenience for normal functions but workaround exists to perform critical functions. Associated with service disruption to multiple users although not necessarily causing major financial or contractual risk to Client. 24x7x365 2 hours 8 hours*
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Severity 2 Incident means a Security Incident which requires the Customer to take action within 12-24 hours of notification from the SSOC. Incidents such as unauthorized local scanning activity, unverifiable security events (e.g. security events with unknown impact), and attacks targeted at specific servers or workstations are grouped into this category;
Sample 1
Severity 2 Incident is a major issue which causes important Element Service features to be unavailable with no acceptable workaround, but Customer’s production use is continuing. For example, if templates are unavailable, but the Element Service is otherwise Available that would constitute a Severity 2 issue.
Sample 1

Examples of Severity 2 Incident in a sentence

  • A NEAT Agency Review Committee, comprised of representatives from the Planning, Zoning and Building Department, Engineering, Land Development, Purchasing, Parks and Recreation, Emergency Management, the Palm Beach County Sheriff’s Office, and Risk Management, was formed to review the applications and recommend projects for funding.

  • Such sanity testing will also be performed to verify service restoration after each CRM-, RIM-, RIM LITE-, MCSS- and MicroTelecom-related Severity 1 Incident and Severity 2 Incident have been resolved.

  • For any Severity 2 Incident occurring during a given calendar month, Global shall pay, in the form of a credit against fees owing by Mercury for such month, $***** per incident up to a maximum of $***** for such month.

  • Severity 2 (“Normal”) Incidents: A Severity 2 Incident means (i) the system is functioning with limited capabilities, or (ii) is unstable with periodic interruptions, or(iii) mission critical applications, while not inoperable, have experienced material system interruptions.

  • Severity 2 (“Normal”) Incidents: A Severity 2 Incident means (i) the system is functioning with limited capabilities, or (ii) is unstable with periodic interruptions, or (iii) mission critical applications, while not inoperable, have experienced material system interruptions that are effectively making the applications inoperable.

  • Update Notification – Communication sent to State with status of Severity 1 or Severity 2 Incident after Initial Notification.

  • Severity 2 (“Major”) Incidents: A Severity 2 Incident means (i) the system is functioning with limited capabilities, or (ii) is unstable with periodic interruptions, or (iii) mission critical applications, while not inoperable, have experienced material system interruptions that are effectively making the applications inoperable.

  • Because this type of alert has potentially caused end customer service issues, Dimension Data will commence further testing of this ON via a Severity 2 Incident.

  • Because this type of alert has potentially caused end customer service issues, Dimension Data will commence further testing of this DN via a Severity 2 Incident.

  • Example Scenarios:  Inability to access the AirWatch console to manage the device fleet  Inability to secure and manage fleet of devices via lock and wipe commands 1 hour 4 hours 24 hours S2 A Severity 2 Incident arises when the Software is unable to function properly in a production environment due to a failure of the Software to conform to the Documentation and/or Specifications where such failure materially impacts Company’s business operations, although the Software remains substantially operational.


More Definitions of Severity 2 Incident

Severity 2 Incident means an Incident that: (i) causes the ***or ***or ***of ***of a ***or ***or ***, or (ii) is an ***or ***that ***, or ***performing *** and for which a workaround solution may exist which allows for continued essential operations.
Sample 1
Severity 2 Incident means a serious Event causing a significant component of the platform or services to fail or to perform materially differently than designed, creating inconvenience for normal functions but workarounds exist for critical functions.3. “Severity 3 Incident” means a medium Event (minor business impact) that had minimal current impact on the Client and causes a malfunction of a non-essential feature.4. “Severity 4 Incident” means a low/minor event that has lowimpact on the Client and causes malfunction of a non- essential feature.
Sample 1
Severity 2 Incident means an Incident that: (i) causes the “***” or “***” or “***” of “***” of a “***” or “***” or “***”, or (ii) is an “***” or “***” that “***”, or “***” performing “***” and for which a workaround solution may exist which allows for continued essential operations. “Severity 3 Incident” represents a lower impact problem that involves a “***” or “***” of “***”, or some other problem involving “***”. CoreLogic can continue “***” operations and a workaround solution may exist which allows for continued “***” operations.
Sample 1
Severity 2 Incident is an Error or potential Error that has a severe restriction on the development, deployment, or operational use of the Hosted Service, resulting in the restricted ability to continue to develop, deploy, or use the Hosted Service (or any major function or subsystem thereof) as required or intended. JUNYO’s response time to a reported Severity 2 Incident will be 4 hours if not immediately.
Sample 1
Severity 2 Incident means an incident that has, or in the reasonable opinion of Telstra is likely to have, a significant adverse effect on the provision of the Consumer VMC Website to Telstra BigPond Customers or the business of Telstra.
Sample 1

Related to Severity 2 Incident

  • Severity 2 means the unavailability of an individual resource and redundant capability is not available or exhausted.

  • Data Incident means a breach of Google’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Customer Data on systems managed by or otherwise controlled by Google.

  • Severity 3 means the unavailability of an individual resource and automated redundancy is fulfilling demand.

  • serious incident means any incident that directly or indirectly led, might have led or might lead to any of the following:

  • Unusual Incident means those incidents involving serious illness or accidents, death of an individual, injury or illness of an individual requiring inpatient or emergency hospitalization, suicide attempts, a fire requiring the services of a fire department, or any incident requiring abuse investigation.

  • Severity 1 means the unavailability of multiple service resources and redundant capability is not available or has been exhausted.

  • Critical incident means an occurrence or set of events inconsistent with the routine operation of the facility, or the routine care of a consumer. Critical incidents specifically include but are not necessarily limited to the following: adverse drug events; self-destructive behavior; deaths and injuries to consumers, staff and visitors; medication errors; consumers that are absent without leave (AWOL); neglect or abuse of a consumer; fire; unauthorized disclosure of information; damage to or theft of property belonging to a consumers or the facility; other unexpected occurrences; or events potentially subject to litigation. A critical incident may involve multiple individuals or results.

  • Severity means the dollar amount of losses on claims.

  • Privacy Incident means violation of the Minnesota Government Data Practices Act (Minnesota Statutes chapter 13); violation of federal data disclosure or privacy requirements in federal laws, rules and regulations; and/or breach of a contractual obligation to protect State data. This includes, but is not limited to, improper or unauthorized access to, viewing of, obtaining of, acquisition of, use of, disclosure of, damage to, loss of, modification of, alteration to or destruction of State data protected by such State or federal laws or by contract.

  • Cyber incident means actions taken through the use of computer networks that result in a compromise or an actual or potentially adverse effect on an information system and/or the information residing therein.

  • Cybersecurity Incident means an event occurring on or conducted through a computer network that actually or imminently jeopardizes the integrity, confidentiality, or availability of computers, information or communications systems or networks, physical or virtual infrastructure controlled by computers or information systems, or information resident on any of these. Cybersecurity incident includes, but is not limited to, the existence of a vulnerability in an information system, system security procedures, internal controls, or implementation that is subject to exploitation.

  • Terrorist Incident means an act of violence by any person acting on behalf of or in connection with any organization which is generally recognized as having the intent to overthrow or influence the control of any government, that is deemed terrorism by the United States Government other than civil disorder or riot, that is not an act of war, declared or undeclared, that results in Loss of life or major damage to property.

  • Targeted Unsuccessful Security Incident means an Unsuccessful Security Incident that appears to be an attempt to obtain unauthorized Access, Use, Disclosure, modification or destruction of the Covered Entity’s Electronic PHI.

  • Security Incident means any known successful or unsuccessful attempt by an authorized or unauthorized individual to inappropriately use, disclose, modify, access, or destroy any information or interference with system operations in an information system.

  • Successful Security Incident means a Security Incident that results in the unauthorized Access, Use, Disclosure, modification, or destruction of information or interference with system operations in an Information System.

  • Unsuccessful Security Incident means a Security Incident such as routine occurrences that do not result in unauthorized Access, Use, Disclosure, modification, or destruction of information or interference with system operations in an Information System, such as: (i) unsuccessful attempts to penetrate computer networks or services maintained by Business Associate; and (ii) immaterial incidents such as pings and other broadcast attacks on Business Associate's firewall, port scans, unsuccessful log-on attempts, denials of service and any combination of the above with respect to Business Associate’s Information System.

  • Pollution Incident means an occurrence or series of occurrences having the same origin, which results or may result in a discharge of oil and/or hazardous and noxious substances and which poses or may pose a threat to the marine environment, or to the coastline or related interests of one or more States, and which requires emergency action or other immediate response;

  • Minor incident means an occurrence involving a consumer during service provision that is not a major incident and that:

  • Nuclear incident means any occur- rence including an extraordinary nuclear oc- currence or series of occurrences at the loca- tion or in the course of transportation caus- ing bodily injury, sickness, disease, or death, or loss of or damage to property, or loss of use of property, arising out of or resulting from the radioactive, toxic, explosive, or other hazardous properties of the radioactive material.(b) Any occurrence including an extraor- dinary nuclear occurrence or series of occur- rences causing bodily injury, sickness, dis- ease or death, or loss of or damage to prop- erty, or loss of use of property, arising out of or resulting from the radioactive, toxic, ex- plosive or other hazardous properties of

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Service Outage means an instance when the Customer is unable to route traffic to one or more Customer Sites via the Network, which results in Service Downtime;

  • Environmental Incident means, in relation to each Ship:

  • Cyber Security Incident means any malicious or suspicious event that disrupts, or was an attempt to disrupt, the operation of those programmable electronic devices and communications networks including hardware, software and data that are essential to the Reliable Operation of the Bulk Power System.++

  • Outage has the meaning set forth in the CAISO Tariff.

  • Degradation means a decrease in the useful life of the right-of-way caused by excavation in or disturbance of the right-of-way, resulting in the need to reconstruct such right-of-way earlier than would be required if the excavation or disturbance did not occur.

  • Discrepancies incident to shipment means any differences (e.g., count or condition) between the items documented to have been shipped and items actually received.