Quality and delay performance. CIBEL expects of its suppliers the following performances : ֊ Acknowledgment of order below 48 hours (OTD AR) over 92%. ֊ Receipt of the deliveries with less than 48 hours delay (OTD DEL) over 95%. ֊ Compliancy of the deliveries (OQD) over 95%. Any delivery with a delay over 48 hours in respect to the acknowledgement of the order will be considered as a late delivery. In case of missing acknowledgement of the order, or missing expected delivery date in the acknowledgement, XXXXX will consider that the date in the order is agreed by the supplier. XXXXX expects of its suppliers they take care that the working people are aware about ethic, safety, compliancy and traceability in order to contribute in product quality. The supplier commits to fulfill : ֊ The social laws and regulations applicable in the country of manufacturing. ֊ The laws and regulations regarding safety and security. ֊ The regulations regarding environmental protection (RoHS, Reach…).
