Authorising Transactions. 6.1 You will need to give your consent to each Transaction so that we can check it is genuine by, where applicable,
a) using your PIN or other security code personal to you; b) signing a sales voucher; c) providing the Card details and/or providing any other details personal to you and/or your Card. Once you have given such consent to the Transaction, it will be deemed to be authorised.
6.2 If a Transaction order is received after 4pm on a Business Day then it will be deemed to have been received on the next Business day.
6.3 Once a Transaction has been authorised by you, it cannot be revoked and the time of receipt of a Transaction order is when we receive it.
6.4 Your ability to use or access the Card may occasionally be interrupted, for example if we need to carry out maintenance on our systems or websites. Please contact Customer Services to notify us of any problems you are experiencing using your Card or Account and we will endeavour to resolve these as soon as possible.
Authorising Transactions a. You will need to authorise each Transaction. This includes authorising any single or recurring Transaction or pre-authorising future Transactions of a certain or uncertain amount.
b. A Transaction may be regarded as authorised by you where you have authorised the Transaction at the point of sale by following the instructions provided by the Merchant, which may include:
i. entering your PIN or providing another Security Detail;
iii. providing your Card details and/or providing your Security Details and/or Safeguard System as requested;
iv. use your Card for Contactless Transactions, where possible; Once you have authorised a Transaction we will deduct its value from your Available Funds immediately.
c. You must also comply with any additional third-party terms connected with the use of your OnePay Account (for example, those of a Safeguard System).
d. Only future dated authorised Transactions may be withdrawn by you by giving notice to the Merchant (providing a copy of the notice to us if requested) as long as such notice is provided no later than the close of business on the Business Day before the Transaction was due to take place.
e. If you have authorised a Transaction with a Merchant for an uncertain amount and you were charged more than you could have reasonably expected you have a right to a refund from us if you inform us within eight weeks of this Transaction having taken place. You will not be given this right if you directly consented to this Transaction and information about the Transaction has been made to you by the Merchant four weeks prior to the Transaction.
a. You can choose to allow an authorised Third Party Provider (“TPP”) to access information on your online OnePay Account to enable them to provide account information services to you.
b. The Financial Conduct Authority and the European Banking Authority maintain registers of appropriately regulated Third Party Providers which you can access to confirm the Third Party Provider is authorised.
c. If you have provided consent to a TPP to access your OnePay Account information then as long as they identify themselves and act in accordance with regulatory requirements, we have to provide them with such access if they request it. We shall treat such an instruction from a TPP as if it were from you and our terms and conditions still apply.
d. We may block a TPP from accessing your OnePay Account in certain circumstances e.g. we are concerned that they are acting fraudulently or without auth...
Authorising Transactions. 7.1. You will need to give your consent to each Transaction so that we can check it is genuine by, where applicable, a) using your PIN or other security code personal to you;
b) providing the Card details and/or providing any other details personal to you and/ or your Card. Once you have given such consent to the Transaction, it will be deemed to be authorised.
7.2. The time of receipt of a Transaction order is when we receive it. If a Transaction order is received after 4pm on a Business Day then it will be deemed to have been received on the next Business day.
7.3. Once a Transaction has been authorised by you and received by us, it cannot be revoked.
7.4. Where a Merchant’s payment service provider is located within the EEA and the payment services being carried out are in the currency of an EEA Member State, we shall ensure the cash transfer to the Merchant’s payment service provider within 4 Business Days following the day on which the Transaction order is received.
7.5. Certain Merchants may not accept payments made through the Card and we accept no liability for this: it is your responsibility to check the restrictions of each Merchant.
7.6. Your ability to use or access the Card may occasionally be interrupted, for example if we need to carry out maintenance on our systems or websites. Please contact Customer Services to notify us of any problems you are experiencing using your Card and we will try to resolve these as soon as possible.
Authorising Transactions. 3.1 A Card transaction will be regarded as authorised by the Client where;
i. the transaction is authorised at the point of sale by following the instructions provided by the Retailer to authorise the transaction, which may include:
a. entering the PIN;
b. signing a sales voucher;
c. providing the Card details and/or providing any other details as requested;
d. waving or swiping the Card over a card reader.
ii. the Card is inserted in an ATM and PIN entered to request a cash withdrawal;
iii. a request is made at any bank counter for a cash advance;
3.2 After an authorisation for a transaction is received it may not be withdrawn (or revoked), unless the Client gives notice to the Retailer providing a copy of the notice to the Bank. A Fee may be charged if a transaction is revoked under this clause.
3.3 As a fraud prevention measure, daily and weekly limits may be placed by the Bank on the maximum amount and number of transactions that the Client may effect. The amount/type of limits may be changed from time to time by the Bank as it deems appropriate in the circumstances. The Client may obtain information about these limits by calling the Bank on 2558 1789. Should the Client wish to modify any of the limits imposed by the Bank, the Bank may at its discretion do so upon the Client’s responsibility. Other banks may impose their own limits on the amount of transactions that can be effected.
Authorising Transactions a. The authorisation of a transaction made with your Vox Money account or Card can include authorising any single transaction, a series of recurring transactions (including transactions for an indefinite period) or pre-authorising future transactions of a certain or uncertain amount.
b. A Vox Money Card transaction will be regarded as authorised by you where you authorise the transaction at the POS by following the instructions provided by the Merchant to authorise the transaction, which includes:
i. entering your PIN or providing any other security code and or authentication;
ii. signing a sales voucher;
iii. providing your Vox Money Card details and/or providing any other details as requested;
iv. using your Vox Money Card in a card reader;
v. inserting your Vox Money Card and entering your PIN to request a cash withdrawal at an ATM;
vi. making a request for a cash advance at any bank counter; vii. and similar authorisations as approved for such by Visa.
c. Authorisation for a Vox Money Card transaction may not be withdrawn (or revoked) by you after the time We have received it. However, any transaction which is agreed to take place on a date later than the date it was authorised may be withdrawn if you give notice to the Merchant (and provide a copy of the notice to us by emailing xxxxxxxxxxxxxxx@xxxxxxxx.xx.xx by no later than the close of business on the business day before the (future) transaction was due to take place.
d. Authorisation will be requested at the time of each Vox Money Card transaction. In the unlikely event (for any reason whatsoever) a transaction is completed when there are insufficient Available Funds on your Vox Money account or Card for that transaction, the resulting shortfall must be reimbursed by you immediately.
e. You are responsible for ensuring that you have sufficient funds available to cover any other type of outbound payment transaction cost authorised by you, such as Direct Debits and Faster Payments, and any other costs such as the monthly cost for your Vox Money account.
f. You agree that, once we make a shortfall known to you, you must repay it immediately. We may suspend your Vox Money account until we are reimbursed the full shortfall amount.
g. We may also refuse to process or honour a transaction:
i. if we suspect your Vox Money account Card is being used in an unauthorised or fraudulent manner;
ii. if you have not paid enough money onto Vox Money account at the relevant time to cover the amount of the transacti...
Authorising Transactions a) You will need to authorise each Transaction. This includes authorising any single or recurring Transaction or pre-authorising future Transactions of a certain or uncertain amount.
b) A Transaction may be regarded as authorised by you where you have authorised the Transaction at the point of sale by following the instructions provided by the Merchant, which may include:
i. entering your PIN or providing another Security Detail;
ii. your signature;
iii. providing your Card details and/or providing you Security Details and/ or Safeguard System as requested;
iv. making a request for a cash withdrawal at any bank counter or branch or at any Merchant. Once you have authorised a Transaction we will deduct its value from your Available Funds immediately.
c) You must also comply with any additional third party terms connected with the use of your Card (for example, those of a Safeguard System).
d) Only future dated authorised Transactions may be withdrawn by you by giving notice to the Merchant (providing a copy of the notice to us) as long as such notice is provided no later than the close of business on the Business Day before the Transaction was due to take place. We will charge you a fee if authorisation is withdrawn by you under this Section (set out in the Fees and Limits Section 13).
e) If you have authorised a Transaction with a merchant for an uncertain amount and you were charged more than you could have reasonably expected you have a right to a refund from us if you inform us within eight weeks of this Transaction having taken place. You will not be given this right if you directly consented to this Transaction and information about the Transaction has been made to you by the merchant four weeks prior to the Transaction.
Authorising Transactions. 11.1. The Customer agrees that any use of a Card, card number or PIN for any Transaction constitutes the Customer’s authorisation and consent to that Transaction and the Customer is liable to pay for such Transaction.
11.2. The time of receipt of a Transaction order is when it is received by the e-money Issuer. If a Transaction order is received after 5pm on any Business Day, then it will be deemed to have been received on the next Business Day. If receipt does not fall on a Business Day, then it will be deemed to have been received on the next Business Day.
11.3. The Customer cannot stop a Transaction after it has been transmitted to the e-money Issuer.
11.4. The Company or the e-money Issuer may refuse a transaction or may suspend or terminate the right to access the Customer’s account with the Company. The Company or the e-money Issuer may do this if the relevant phone or computer link is busy. The Company or the e-money Issuer may also do this if:
11.4.1. an attempted transaction might take the Customer over the credit limit agreed between the Company and the Customer; or
11.4.2. an attempted transaction might take a Cardholder over the spending limit of that Cardholder’s Available Balance; or
11.4.3. an attempted transaction might take the Cardholder or the Customer over any limit or restriction imposed on any of the Cards; or
11.4.4. the Company or the e-money Issuer reasonably believes that it needs to do so to keep to the rules of the payment system under which the Card is issued; or
11.4.5. the Company or the e-money Issuer reasonably believes that there are needs to do so to comply with any law or as a matter of good practice.
Authorising Transactions. 6.1 You will need to give your consent to each Transaction by, where applicable, a) using a PIN or other security code personal to you; b) signing a sales voucher; c) providing the Card details and/or providing any other details personal to you and/or your Card. Once you have given such consent to the Transaction, it will be deemed to be authorised.
6.2 Once a Transaction has been authorised by you, it cannot be revoked and the time of receipt of a Transaction order is when it is received by our processing partner.
6.3 Your ability to use or access a Card may occasionally be interrupted, for example if Program Manager or any third-party service providers need to carry out maintenance on their systems or websites. Please contact Customer Services should you experience any problems using a Card and these will be resolved as soon as possible.
Authorising Transactions. 6.1. You will need to give your consent to each Transaction by, where applicable, a) using your PIN or other security code personal to you; or b) providing the Card details and/or providing any other details personal to you and/or your Card. Once you have given such consent to the Transaction, it will be deemed to be authorised.
6.2. The time of receipt of a Transaction order is when it is received by our processing partner. If a Transaction order is received after 4pm on a Business Day then it will be deemed to have been received on the next Business day.
6.3. Certain Merchants may not accept payments made through the Card and we accept no liability for this: it is your responsibility to check the restrictions of each Merchant.
6.4. Your ability to use or access the Card may occasionally be interrupted, for example if Program Manager or any third-party service providers need to carry out maintenance on their systems or websites. Please contact Customer Services should you experience any problems using your Card and these will be resolved as soon as possible.
Authorising Transactions a) The authorisation of a transaction can include authorising a single transaction or pre- authorising future transactions of a certain or uncertain amount.
b) Your Card cannot be used to authorise a series of recurring transactions (including transactions for an indefinite period).
c) A Card transaction will be regarded as authorised by You where You proceed with the transaction at the point of sale by following the instructions provided by the Merchant, for the transaction which may include:
i. entering Your Card into a Chip and PIN device and entering Your PIN;
ii. signing a sales voucher;
iii. providing Your Card details and/or providing any other details as requested; and/or
iv. waving or swiping Your Card over a contactless card reader.
d) Authorisation for a transaction may not be withdrawn by You after the time We have received it. However, any transaction which is agreed to take place on a date later than the date it was authorised may be withdrawn if You give notice to the Merchant that You withdraw authorisation and provides a copy of the notice to Us and as long as the notice was provided to Us no later than the close of business on the Business Day before the transaction was due to take place. We may charge You an Administration Fee if a transaction is withdrawn by You, see the Fees and Limits Section below for full details.
