Business Relationship Management Sample Clauses

Business Relationship Management. The Contractor shall provide identification and response to Customer IT needs to ensure appropriate services and capacity are developed to meet customer needs and expectations through a proactive and positive practice of Business Relationship Management. The Contractor shall identify the IT needs of MHS customers and ensures that appropriate services and capacity are developed to meet those needs. The Contractor shall posture a positive relationship with DHA customers and mission partners to xxxxxx and align a strong business relationship maximizing customer satisfaction and value perception. A strong business relationship shall be established with the end-user customer by understanding the customer’s mission and their desired outcomes. As part of this practice, Contractor shall facilitate consistent alignment of specific Contractor Personnel to specific Customers. The Contractor shall coordinate with DAD IO/J-6 to navigate all elements of service introduction on behalf of customers. Contractor shall provide a single point of contact as liaison for Customers on the function of the Integrated Services and the quality of the delivery from the Integrated Service Providers and other vendors. Contractor shall provide personnel that demonstrate knowledge of the Customer, the Customer operating environment, and Customer mission drivers. As part of that role, those Contractor Personnel shall:  Coordinate a regular review of the Service Portfolio with the Customers and other entities as required by EITS Governance.  Collect Customer mission concerns, upcoming activities and changing priorities, and provide meaningful insight into the Customer mission needs and activities back to EITS Governance.  Support the communication activities of Government and Customers, as required.  Provide a point of escalation on service delivery issues.  Demonstrate the ability to drive change and resolve challenges in the delivery of services, within both the Contractor and Service Providers organizations.  Regularly update documentation on the mission objectives and organization of Customers and make documentation and training available for the use of Contractor, Service Providers and Government. Contractor shall convene and conduct regular Customer operations meetings that include the Contractor single point of contact and Customer representative(s) in order to understand, monitor and collaborate on service provision to continually improve the customer experience. Meeting caden...
Sample 1
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Business Relationship Management. The Contractor shall: a) Research, plan and document a strategy to manage current and anticipate planned customer needs by exploring new technologies that may be relevant to the DHS FSM Program, and to refresh existing technologies; b) Deliver a Business Relationship Management Strategy document, as required and defined at the task order level.
Sample 1
Business Relationship Management. ‌ The Contractor shall ensure a positive relationship with DHA customers and mission partners. The Contractor shall identify the IT needs of MHS customers and ensures that appropriate services and capacity are developed to meet those needs. It shall establish a strong business relationship with the end-user customer by understanding the customer's business and their desired outcomes. The Contractor shall facilitate the consistent alignment of EITSI staff to the requirements of this PWS. The Contractor shall coordinate with Portfolio & Resource Management Division (PRMD) to negotiate service introduction on behalf of customers. The EITSI provides identification and response to customer needs and expectations to ensure that customer relationships are fostered and aligned to maximize customer satisfaction, and value perception.
Sample 1
Business Relationship Management. The Business Relationship Management business area encompasses those relationships that do not require contracts and may or may not require an exchange of data. Some of these relationships may be formalized by Memoranda of Understanding (MOUs), while others are more informal in nature. Electronic exchange of data is not always required, but there may be an exchange of information. The MEMS solution shall be built to support all MITA business processes within Business Relationship Management business area. A primary need for the system is the ability to automate the tracking of business agreements. This would include notification of impending contract expiration so that new agreements (or termination) could be handled with a minimum of disruption.
Sample 1

Related to Business Relationship Management

  • Relationship Management LAUSD expects Contractors and their Representatives to ensure that their business dealings with and/or on behalf of LAUSD are conducted in a manner that is above reproach.

  • Relationship Managers The Participant Relationship Manager and the Reclaim Fund Relationship Manager at the date of this agreement for the purposes of clause 27 of Part B of this agreement are as follows: (a) the Participant Relationship Manager: Xxxxxx Xxxxx; and

  • Business Relations The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

  • Business Relationship The relationship between a landlord and tenant is a business relationship. A courteous and businesslike attitude is required from both parties. We reserve the right to refuse rental to anyone who is verbally abusive, swears, is disrespectful, makes threats, is under the influence, is argumentative, or in general displays an attitude at the time of the unit showing and application process that causes management to believe we would not have a positive business relationship.

  • Business Relationships There are no business relationships or related party transactions involving the Company or any other person required to be described in the Registration Statement, the Pricing Disclosure Package and the Prospectus that have not been described as required.

  • Customer Relationships The Executive understands and acknowledges that the Company has expended significant resources over many years to identify, develop, and maintain its clients. The Executive additionally acknowledges that the Company’s clients have had continuous and long-standing relationships with the Company and that, as a result of these close, long-term relationships, the Company possesses significant knowledge of and confidential information about its clients and their needs. Finally, the Executive acknowledges the Executive’s association and contact with these clients is derived solely from Executive’s employment with the Company. The Executive further acknowledges that the Company does business throughout the United States and that the Executive personally has significant contact with the Company’s clients and customers solely as a result of Executive’s relationship with the Company.

  • Certain Business Relationships Neither Parent nor any of its affiliates is a party to any Contract with any director, officer or employee of the Company or any Company Subsidiary.

  • Subadviser’s Relationship Notwithstanding anything herein to the contrary, Subadviser shall be an independent contractor and will have no authority to act for or represent the Trust, the Fund or Manager in any way or otherwise be deemed an agent of any of them, except to the extent expressly authorized by this Agreement or in writing by the Trust or Manager.

  • No Obligation to Continue Business Relationship Neither the Plan, this agreement, nor the grant of this option imposes any obligation on the Company to continue the Optionee in employment or other Business Relationship.

  • Relationship Manager Inquiry for Actual Knowledge In addition to the electronic and paper record searches described above, the Reporting Financial Institution must treat as Reportable Accounts any High Value Accounts assigned to a relationship manager (including any accounts aggregated with such account) if the relationship manager, has actual knowledge that the Account Holder is a Specified Person.

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