CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, or if the client is not home, the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hours show-up/no access pay. The HCA shall be paid for all travel time and travel mileage (excluding errand mileage not served) for which the HCA would have been paid had the assignment been performed as scheduled. The HCA shall receive credit toward wage progression (seniority on the wage scale), Paid Time Off or leave accrual, and benefit eligibility for the entire scheduled assignment.
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, or if the client is not home, or if the client has cancelled service and the employee is not notified, the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for up to two (2) hours show--‐up/no access pay.
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, or if the client is not home, the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for one (1) hour show-up-no access pay. Employees may elect to use their PTO to supplement for missed hours of work in case when the Employer was unable to provide a substitute assignment. If same shall occur with the same client three times, the employee may request reassignment.
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, if the client is not home, or if the client cancelled service and the employee was not notified the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hours show-up/no access pay. If this should happen with the same client on more than one occasion, , the Employer shall pay the employee only the actual time spent waiting for the client but no more than thirty (30) minutes.
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client because of the client’s failure to answer the door, if the client is not home, if the client has canceled services and the employer has failed to notify the employee, or if multiple employees have been assigned to work with the client and the Employer sends one of the employees home, the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hour show up/no access pay. If the supervisor determines that a subsequent assignments should be confirmed by the employee before traveling to the client residence, the employee shall be required to telephone the client before attempting service. Unless weather or other conditions pose a hazard to the health or safety of the employee, the employee shall be required to wait at the client’s residence for thirty (30) minutes and to follow ResCare’s written client contact policies as provided to each employee. The employee shall be paid for all travel time and travel mileage (excluding errand mileage not served) for which the employee would have been paid had the assignment been performed as scheduled.
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, if the client is not home, or if the client has cancelled service and the employee shall notify the Employer, the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hours show- up/no access pay. The HCA shall be paid for all travel time and travel mileage (excluding errand mileage not served) for which the HCA would have been paid had the assignment been performed as scheduled. The HCA shall receive credit toward wage progression (seniority on the wage scale), Paid Time Off or leave accrual, and benefit eligibility for the entire scheduled assignment.
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client due to the client’s failure to answer the door, or if the client is not home, the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hours show-up/no access pay, if the Employer can xxxx that time according to the state contract. In some cases, the supervisor may instruct a HCA to call ahead to secure the time. The HCA shall be paid for all travel time and travel mileage (excluding errand mileage not served) for which the HCA would have been paid had the assignment been performed as scheduled. The HCA shall receive credit towards wage progression (seniority on the wage scale), paid time off or leave accrual, and benefit eligibility for the entire scheduled assignment.
CLIENT/SERVICE INACCESSIBLE PAY. An employee shall immediately notify the Employer by telephone if he/she is unable to provide service to a client due to the client’s failure to answer the door, because the client is not home, or because the client has cancelled service. If the employee is unable to deliver services to the client and the Employer is unable to provide the employee a substitute assignment, the employee shall be paid at his/her regular hourly wage rate for up to two (2) hours “show-up/no access” pay. The employee shall be paid for all travel time and travel mileage (excluding errand mileage not served) for which the employee would have been paid had the assignment been completed as scheduled. The employee shall receive credit toward wage progression (seniority on the wage scale), Paid Time Off accrual, and benefit eligibility equal to the amount of “show-up/no access” time compensated.
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client because of the client’s failure to answer the door, if the client is not home, if the client has canceled services and the employer has failed to notify the employee, or if multiple employees have been assigned to work with the client and the Employer sends one of the employees home, the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hour show up/no access pay. If the supervisor determines that a subsequent assignments should be confirmed by the employee before traveling to the client residence, the employee shall be required to telephone the client before attempting service. Unless weather or other conditions pose a hazard to the health or safety of the employee, the employee shall be required to wait at the client’s residence for thirty
CLIENT/SERVICE INACCESSIBLE PAY. If an employee is unable to provide service to a client because of the client’s failure to answer the door, or if the client is not home, the employee shall notify the Employer by telephone promptly. If the Employer is unable to provide a substitute assignment, the employee shall be paid at the straight time hourly wage rate for two (2) hour show up/no access pay for the first two (2) such occasions. Should the supervisor determine that subsequent assignments should be confirmed by the employee before traveling to the client residence, the employee shall be required to telephone the client before attempting service. Unless weather or other conditions pose a hazard to the health or safety of the employee, the employee shall be required to wait at the client residence for thirty (30) minutes and to follow ResCare written client contact policies as provided to each employee. The employee shall be paid for all travel time and travel mileage (excluding errand mileage not served) for which the employee would have been paid had the assignment been performed as scheduled.
