COMPLAINTS AND SUGGESTIONS Sample Clauses

COMPLAINTS AND SUGGESTIONS. 4.1 If you have a problem with the service we have provided for you then please let us know. We will try to resolve any problem quickly and operate an internal complaints handling system to help us resolve the problem between ourselves. If for any reason we are unable to resolve the problem between us, then we are regulated by the Solicitors Regulation Authority, which also provides a complaints and redress scheme. 4.2 The Engagement Letter will set out who you should approach in the first instance if you have a complaint. We also encourage you to notify us immediately about any aspects of our services that you may find unsatisfactory, or with any suggestions as to how we may improve our services.

COMPLAINTS AND SUGGESTIONS. Any complaint or suggestion should be made in writing and be delivered to the offices of “▇▇▇▇▇▇▇ ▇ ▇▇▇▇▇▇▇▇ S. de ▇.▇. de C.V.” or sent by email ▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇.▇▇ within 14 days of THE EVENT’s closure.

COMPLAINTS AND SUGGESTIONS. B.9.1 The Provider and the Council shall inform the Resident and their Representative of how to make a complaint or suggestion either through the Provider’s system or that of the Council, or both, and the other agencies to whom such complaint or suggestion can be made, in particular the Care Inspectorate, the Ombudsman, and the Mental Welfare Commission, the Scottish Social Services Council or the Nursing and Midwifery Council where the complaint relates to an individual registered with them. The Residency Agreement shall detail the Provider’s Complaints Procedure and the Provider shall assist the Resident with following this as necessary, including making available the required materials in media accessible by the Resident. Such assistance may, if appropriate, include arranging independent advocacy or support from an independent agency. The Provider will make it clear to Residents that Residents can pursue a complaint through whichever route or routes they choose. B.9.2 Where the subject matter of any complaint received by the Provider falls within the auspices of The Adult Support and Protection Act (2007) the Provider shall immediately notify the Council of the allegations or evidence of abuse or harm in accordance with Clause A.23 (Adults at Risk) of this Contract. B.9.3 The Resident shall also have access to the complaints procedure operated by the Council, which shall be formulated to follow the Scottish Public Sector Ombudsman’s Statement of Complaints Handling Principles approved by the Scottish Parliament in January 2011, and Guidance on Model Complaints Handling Procedures published by the Scottish Public Services Ombudsman in February 2011, and as revised thereafter, insofar as that guidance can be practically applied to the Service. B.9.4 The Provider shall co-operate with any investigation resulting from a complaint within the terms of section 5B of the Social Work (Scotland) Act 1968. The Provider shall provide access to its records, to the Nominated Officer or other duly authorised officers of the Council in the investigation of such a complaint. The Provider shall implement any corrective actions required within the timescales identified by the Council. Where the Provider disagrees with the corrective actions to be taken, the process as set out at Clause A.19 (Resolution of Disputes) shall be followed. B.9.5 The Provider shall maintain a complaints register which shall be available at all reasonable times to the Council, and a summary of wh...

COMPLAINTS AND SUGGESTIONS. In the event of any suggestions or complaints related to the provision of Services, the User is entitled to contact FUMBI at the appropriate support address at any time during the validity of this Agreement. The User who is a consumer has the right to address his/her complaint related to provision of Service to FUMBI for the purpose of their resolution on ▇▇▇▇▇▇▇.▇▇@▇▇▇▇▇.▇▇▇▇▇▇▇ The User who is a consumer has the right to address his/her complaint to FUMBI if he/she is not satisfied with the way of handling of his/her complaint by FUMBI or if such User deems that FUMBI has violated his/her rights. The User has right to file a motion to initiate alternative dispute resolution proceeding if FUMBI rejected such complaint or if FUMBI has not answered in the period of 30 days from its delivery. The proposal shall be submitted to the relevant subject of alternative dispute resolution, such proposal should not affect the right of the User to seek protection by the relevant court. The proposal can also be submitted through the alternative consumer dispute resolution Platform, available at: ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇.▇▇▇▇▇▇.▇▇/odr/main/?event=▇▇▇▇.▇▇▇▇.▇▇▇▇ The supervisory authority is: Inspectorate for the Bratislava Region Supervision Department ▇▇▇▇▇▇▇▇▇ ▇▇ / A, P. O. BOX ▇▇. ▇, ▇▇▇ ▇▇ ▇▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇

COMPLAINTS AND SUGGESTIONS. Any complaint or suggestion should be made in writing and be delivered to the offices of “▇▇▇▇▇▇▇ ▇ ▇▇▇▇▇▇▇▇ S. de ▇.▇. de C.V.” or sent by email ▇▇▇▇@▇▇▇▇▇▇▇.▇▇ within 14 days of THE TRADE SHOW’s closure.

COMPLAINTS AND SUGGESTIONS. While the Service Provider is responsible for ensuring a complaint free service, they should also maintain a complaint and suggestion register at the toilets, which should be made available to the users/ passengers. A notice to this effect may be displayed at the entry points to the toilets.

COMPLAINTS AND SUGGESTIONS. Should there be any suggestions or complaints related to the provision of Services, the User is entitled to contact FUMBI at the relevant support addresses any time during the validity of this Agreement: The User, considered a consumer, is therefore entitled to, in the interest of solving complaints arising from the provision of Services by FUMBI, approach FUMBI by delivering a written complaint to the address ▇▇▇▇▇▇▇.▇▇@▇▇▇▇▇.▇▇▇▇▇▇▇ The User, considered a consumer, has the right to approach FUMBI with a request for compensation if they are not content with the way in which FUMBI has solved their complaints or in the case in which the User believes that FUMBI has committed a breach of the User’s rights. The User also has the right to submit a request for an alternative solution to the complaint to an appropriate alternative solution agency if FUMBI has refuted the User’s request, as outlined in the previous sentence, or FUMBI has not responded to the request in 30 days from receiving the request. The request for an alternative solution is then submitted by the User to an appropriate alternative solution agency, in which case the User’s right to turn to a court is also not affected. The request can be submitted through an alternative solutions agency platform, which aims to solve consumer complaints via mediation, on the following internet site: Slovenská obchodná inšpekcia (Slovak Trade Inspection SOI) The SOI inspectorate for the Bratislavský region Supervisory division, ▇▇▇▇▇▇▇▇▇ ▇▇/▇, P. O. ▇▇▇ ▇. ▇, ▇▇▇ ▇▇ ▇▇▇▇▇▇▇▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇▇▇▇▇

COMPLAINTS AND SUGGESTIONS. The 2nd Party (Service Provider) shall provide services to the best of the satisfaction of the users. They should also maintain a complaint Register and suggestion Box within the premises of toilet, which shall be made available to the users/passengers. Notice to this effect should be put up at entry points to the toilet complexes.

COMPLAINTS AND SUGGESTIONS. 17.1 Complaints and suggestions may be submitted by working teams as well as by employees through trade-union bodies and senior executives. The procedure for dealing with a complaint is described in particular in the TBU Work Regulations, as amended, or in the TBU Code of Ethics. 17.2 In the event that the dispute resulting from the employment relationship between the employer and an employee is not settled, the dispute shall be adjudicated by the court.