Complaints and Redress. If you are dissatisfied with your Accommodation or the way it is managed, any complaint should be made in the first instance to your local reception or housekeeping office or the University Accommodation Office. Complaints can also be made in writing by using the email feedback form at: xxx.xxxx.xx.xx/xxxxxxxxxxxxx/xxxx-xxxx/xxxxxxx-xxxx/xxxxx.xxxx If you are not happy with the outcome and wish to pursue your complaint further, you should do so in accordance with Kent Hospitality's complaints procedure available from the tab at the bottom of the ‘Contact Us’ web page above. The University is also a member of Universities UK (UUK) Code of Practice for student accommodation. Further information on the UUK Code of Practice can be found at: xxxx://xxx.xxxxxx.xxx.xx/ If your complaint is related to the Code of Practice and you have been through the internal Kent Hospitality and University complaints procedure and remain dissatisfied, an independent review of your complaint can be undertaken by the Office of the Independent Adjudicator (OIAHE). For more information, go to: xxx.xxxxx.xxx.xx A complaint will not normally be considered more than three months after the substantive event(s) complained about.
Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank's services or regarding the Property Financing/Facility directly with the account holding branch or to the Customer Resolution Unit of the Bank. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services. [End of Part A] PART B Additional terms and conditions of the Property Financing are: SECTION 13
Complaints and Redress. 12.1. We aim to provide you with the best level of service possible. However, in the event that you are not satisfied with any aspect of the service we have provided please contact us and we will do our best to resolve the situation. You can contact us by telephone on 00000 000000 or by writing to us at The Access Bank UK Limited, 0 Xxxxx Xxxxx, Xxxxxxxx Xxx, Xxxxxxxx Xxxx, Xxxxxxxxx, Xxxxxxxx, CW 9 7UT. Our complaints procedure is available on our website and on request.
Complaints and Redress. If you are dissatisfied with your accommodation or the way it is managed, any complaint should be made in the first instance to your local reception or housekeeping office or the University Accommodation Office. Complaints can also be made in writing by using the email feedback form at: xxx.xxxx.xx.xx/xxxxxxxxxxxxx/xxxxxxx If you are not happy with the outcome and wish to pursue your complaint further, you should do so in accordance with the procedure available from the tab at the The University is also a member of Univ ersities UK (UUK) Code of Practice for student accommodation. Further information on the UUK Code of Practice can be found at: xxx.xxxxxx.xxx.xx If your complaint is related to the Code of Practice and you have been through the internal University complaints procedure and remain dissatisfied, an independent review of your complaint can be undertaken by the Office of the Independent Adjudicator (OIAHE). For more information, go to: xxx.xxxxx.xxx.xx A complaint wi ll not normally be considered more than three months after the substantive event(s) complained about.
Complaints and Redress. If you are dissatisfied with your Accommodation or the way it is managed, any complaint should be made in the first instance to your local reception or housekeeping office or the University Accommodation Office. Complaints can also be made in writing by using the email feedback form at: xxx.xxxx.xx.xx/xxxxxxxxxxxxx/xxxxxxx If you are not happy with the outcome and wish to pursue your complaint further, you should do so in accordance with Kent Hospitality's complaints procedure available from the tab at the bottom of the ‘Contact Us’ web page above. The University is also a member of Universities UK (UUK) Code of Practice for student accommodation. Further information on the UUK Code of Practice can be found at: xxx.xxxxxx.xxx.xx If your complaint is related to the Code of Practice and you have been through the internal Kent Hospitality and University complaints procedure and remain dissatisfied, an independent review of your complaint can be undertaken by the Office of the Independent Adjudicator (OIAHE). For more information, go to: xxx.xxxxx.xxx.xx A complaint will not normally be considered more than three months after the substantive event(s) complained about.
Complaints and Redress. 9.1 In accordance with the Redress Schemes Order the Agent is a member of a redress scheme for dealing with complaints. The name of the Agent’s redress scheme is The Property Ombudsman. A copy of the Agent’s complaints handling procedure may be obtained on request. APPENDIX A SCHEDULE 1 and 2 information Information relating to distance, on and off-premises contracts. These terms only apply to consumers. If you are a business, these terms do not apply.
Complaints and Redress. To insert the following new clause in the Agreement: “Complaints and Redress The Borrower may raise any queries or grievance with respect the Bank's services or regarding the Facility directly with the Bank’s branch through which the Facility is made available or to the Bank’s Citiphone Self-service Phone Banking (details of which are available via xxxxx://xxx.xxxxxxxx.xxx.xx). The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services.”
Complaints and Redress. The Borrower may raise any queries or grievance with respect the Bank’s services or regarding the Housing Loan/Facility directly with the account holding branch or to the UOB Contact Centre. The Borrower can also refer any unresolved dispute(s) with the Bank to the Ombudsman for Financial Services.
