EQUIPMENT SERVICE Clause Samples
The Equipment Service clause defines the obligations and procedures related to the maintenance, repair, and servicing of equipment covered by the agreement. Typically, it outlines which party is responsible for routine maintenance, how service requests should be made, and the standards or timelines for completing repairs. This clause ensures that equipment remains in good working order throughout the contract term, minimizing downtime and clarifying responsibilities to prevent disputes over service issues.
EQUIPMENT SERVICE. A. The scope of these specifications is to insure the delivery of a complete unit ready for operation. Omission of any essential detail from these specifications does not relieve the Contractor from furnishing a complete unit.
B. All equipment shall be new, or current manufacture in production at the time of bid opening and carry standard warranties. The Contractor shall service all equipment prior to delivery.
C. Bids shall be considered only on equipment which can, on short notice, be serviced and maintained by the Contractor. At the time of bid opening, the Bidder shall be an authorized dealer, distributor, and/or representative of the manufacturer for the brand/model being bid. For the purposes of this solicitation, dealer, distributor, and/or representative means a firm or person that owns, operates, or maintains a store, warehouse, or other establishment in which materials, supplies, parts, articles, or equipment of the general character described in the specifications are bought, kept in stock and sold commercially or to the general public in the usual course of business. The Bidder shall maintain a normal supply of repair parts and be equipped with personnel and facilities to provide such service as necessary to keep the equipment in operation with a minimum of delay. Failure to meet these requirements, in the County’s sole opinion, may be cause for rejection.
D. Bidder shall indicate the nearest available location for replacement parts, how long parts shall be available on the market and the number of days to receive parts after receipt of order. The space for this information is included on the Bid Response Form.
EQUIPMENT SERVICE. Section 13.1. Actions by QESP Section 13.2. Malfunctions and Emergencies Section 13.3. Actions by Department
EQUIPMENT SERVICE. A. All air-conditioning and heating equipment and elevators will be regularly serviced and maintained.
B. Plumbing and electrical facilities, doors, hinges and locks will be repaired as necessary.
C. All appurtenances, such as rails, stairs, etc. will be maintained in a safe condition.
EQUIPMENT SERVICE. Table B-3 defines the structure for the Equipment service description table. CLIN Contract Line Item Number (refer to Section B.2) E_CLIN Equipment CLIN associated with this service item Service Name of service Description Complete description of service Coverage_Hours Hours of coverage, where applicable Table B-4 defines the structure for Equipment service price table. CLIN Contract Line Item Number (refer to Section B.2) Price_Type Defines which type of price (refer to Table B-8) Sale_Area Coded Area or country name (see Table B-7) Price Price for the service Price_Unit Unit of measure upon which this price is based Start_Date The date which the price becomes effective Stop_Date The date which the price is no longer effective Replace_Date The date which the pricing information was updated (autofills) Table B-5 defines the structure for the Labor description table. CLIN Contract Line Item Number (refer to Section B.2) Labor_Type_Name Generally, position title or description of Labor category Description Complete description of product or service including functionality Min_Exp Defines the minimum number of years of relevant experience Min_Educ Defines the minimum level of education Table B-6 defines the structure for Labor price table. CLIN Contract Line Item Number (refer to Section B.2) Price_Type Defines which type of price (refer to Table B-8) Sale_Area Coded Area or country name (see Table B-7) Price Hourly price Price_Unit Unit of measure upon which this price is based Start_Date The date which the price becomes effective Stop_Date The date which the price is no longer effective Replace_Date The date which the pricing information was updated (autofills)
EQUIPMENT SERVICE. Section 13.1. Actions by ESCO Section 13.2. Malfunctions and Emergencies Section 13.3. Actions by the Department
EQUIPMENT SERVICE. Table B‐3 defines the structure for the Equipment service description table. CLIN Contract Line Item Number (refer to Section B.2) E_CLIN Equipment CLIN associated with this service item Service Name of service Description Complete description of service Coverage_Hours Hours of coverage, where applicable Table B‐4 defines the structure for Equipment service price table. CLIN Contract Line Item Number (refer to Section B.2) Price_Type Defines which type of price (refer to Table B‐8) Sale_Area Coded Area or country name (see Table B‐7) Price Price for the service Price_Unit Unit of measure upon which this price is based Start_Date The date which the price becomes effective Stop_Date The date which the price is no longer effective Replace_Date The date which the pricing information was updated (autofills)
EQUIPMENT SERVICE. In addition to the operator maintenance responsibilities identified in the operating manual, the Equipment also requires periodic servicing, including preventative maintenance visits (“Service”). If Service is specified on a Supplement, Siemens will provide Service in accordance with the type of service and for the period of time (the “Service Period”) that is specified on the Supplement. Such Service shall provide all labor and parts (excluding consumables, electrodes and certain other parts) as are necessary to keep the Equipment in good working order. Service does not cover: (i) failure due to accident, neglect, or operation not set forth in the operating manuals; (ii) Customer’s failure to properly maintain the Equipment in accordance with the applicable operating manuals; (iii) use of unauthorized reagents or disposables that may result in damage to or abnormal wear of the Equipment’s internal components; or (iv) damage resulting from operating in environmental conditions outside those specified by the applicable operating manuals. For any time when Siemens is not responsible for providing Service, Customer will be responsible for all Service, and for any damage resulting from such Service. Customer is required to pay for the cost of any repairs to the Equipment caused by Customer’s negligence, abuse or alteration of the Equipment. Siemens is not required to add any design, engineering, or performance change or development into the Equipment after it is delivered to Customer.
EQUIPMENT SERVICE. A. All base-Building (i.e., non-supplemental) air-conditioning and heating equipment and elevators will be regularly serviced and maintained.
B. Plumbing and electrical facilities, doors, hinges and locks will be repaired as necessary.
C. All appurtenances, such as rails, stairs, etc. will be maintained in a safe condition.
D. Light bulbs and ballasts located within the Demised Premises will be replaced as needed at Tenant’s expense.
EQUIPMENT SERVICE. Service under this section for Equipment shall be provided during the Equipment Warranty Period.
a. Supplier will provide preventative maintenance service in accordance with the Equipment manufacturer recommendations and will repair or replace parts or Equipment, at its discretion, that are found to be defective under normal use and maintenance.
b. Customer will designate a key operator who will be made available to Supplier’s authorized service representative (the “Service Representative”) to describe Equipment malfunctions by telephone and who will be qualified to perform simple adjustments and corrections as requested by the Service Representative. Failure to designate a key operator or to satisfactorily act upon the reasonable instructions of the Service Representative may result in a service call invoiced by Supplier at its then-current standard rates for service, travel, labor and parts.
c. Supplier will arrange for the provision of all labor and replacement parts Supplier deems necessary for repairing the Equipment at Supplier’s cost, subject to the warranty provisions and exceptions above.
d. If applicable, In the event the Service Representative determines the Equipment requires offsite servicing, Customer shall ship the decontaminated, malfunctioning Equipment to Supplier or Supplier’s designee, at Supplier’s cost using the prepaid label provided. Supplier may provide a loaner unit to Customer at no cost for Customer’s use during the period of such offsite servicing. In such event, Customer will decontaminate and return the loaner unit at Supplier’s cost using the prepaid label provided within five (5) business days of receiving the repaired Equipment, and will be subject to a charge of up to $200 for each additional day until Supplier receives the returned loaner unit. Customer will pay the costs of repair required to remediate damage to the loaner unit resulting from other than normal use while in Customer’s possession.
EQUIPMENT SERVICE. Equipment service is offered through this contract. End users should inquire with the supplier’s local branch to determine which types of equipment can be serviced. Service Calls Customers may seek to engage United Rentals’ certified mechanics / technicians for service calls for repairs or labor performed during normal business hours (7:00 am to 4:00 pm, M-F). There will be an additional charge of 1.5X the normal rate for all labor performed outside of these regular business hours (4:00PM – 9:00PM M-F) and 2X the normal rate for all other times (dependent on the time of day, day or week, or holiday). All rates will be pre-negotiated with the customer prior to service and labor execution. United Rentals will try to accommodate customer requested time frames to perform unscheduled services or repairs but cannot guarantee service times. Customers must ensure United Rentals’ accessibility to a facility during non-business hours. Billed hourly rate for wait time will apply. Service is market driven and is not available in all geographical areas.