If Child Health Plus Ends Sample Clauses

If Child Health Plus Ends. If this contract terminates because the Child Health Plus program ends, you may purchase a new contract as a direct payment subscriber.
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If Child Health Plus Ends. If this Contract terminates because the Child Health Plus program ends, you will be given information on coverage available through other insurers and HMOs with covered benefits Xxxxxx Healthcare of New York, Inc. hopes to serve you well. If you have a problem or dispute with your care or services you can file a complaint with the plan. Problems that are not solved right away over the phone and any complaint that comes in the mail will be handled according to our complaint procedure described below. You can ask someone you trust (such as a legal representative, a family member, or friend) to file the complaint for you. If you need our help because of a hearing or vision impairment, or if you need translation services, or help filing the forms we can help you. We will not make things hard for you or take any action against you for filing a complaint. You also have the right to contact the New York State Department of Health about your complaint at 0-000-000-0000 or write to: NYS Department of Health Division of Health Plan Contracting and Oversight Bureau of Managed Care Certification and Surveillance Corning Tower ESP Room 2019, Albany, NY 12237. You may also contact your local Department of Social Services with your complaint at any time. You may call the New York State Department of Financial Services at 0-000-000-0000 if your complaint involves a billing problem. To file by phone, call Member Services at 1-800-223-7242 Monday – Thursday 8:00 AM to 5:00 PM, Friday 9:00 AM to 5:00 PM. (TTY: New York Relay at 0-000-000-0000). If you call us after hours, leave a message. We will call you back the next workday. If we need more information to make a decision, we will tell you. You can write us with your complaint or call the Member Services number and request a complaint form. It should be mailed to Xxxxxx Healthcare of New York, Inc. 0000 Xxxx Xxxxx North Syracuse, NY 13212-6501 If we do not solve the problem right away over the phone or after we get your written complaint, we will send you a letter within 15 workdays. The letter will tell you: • who is working on your complaint • how to contact this person • if we need more information Your complaint will be reviewed by one or more qualified people. If your complaint involves clinical matters, your case will be reviewed by one or more qualified health care professionals. • We will let you know our decision in 45 days of when we have all the information we need to answer your complaint, but you will hear fro...
Sample 1
If Child Health Plus Ends. If this Contract terminates because the Child Health Plus program ends, you will be given information on coverage available through other insurers and HMOs with covered benefts.
Sample 1

Related to If Child Health Plus Ends

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