Judgement and Problem Solving. The demand for analysis and evaluation of issues and the need for creative reasoning and innovative decision making.
Judgement and Problem Solving. Judgement is the ability to make sound decisions, recognising the consequences of decisions taken or actions performed. Problem solving is the process of defining or selecting the appropriate course of action where alternative courses of action are available.
Judgement and Problem Solving. The employee solves problems where the situations encountered are repetitive, the alternatives are limited and readily learned, and the required action is clear or can be readily referred to higher levels. Cleaning Services Employee Level 1 The employee performs duties at a skill level that requires: • completion of Certificate III plus an additional license/certification; or • completion of Year 10 and two (2) to three (3) years relevant work experience; or • completion of Year 12 with zero (0) to twelve (12) months relevant work experience; or • an equivalent level of knowledge gained through any other combination of education, training and/or experience; and the need to exercise both qualifications and skills on the job. Advancement within this Level is contingent on the acquisition of additional licenses/certifications and the need to exercise all qualifications and skills on the job. The employee performs a range of tasks, adhering to clear instructions and procedures, which are above and beyond the skills of an employee at Level 1. The employee may perform more complex tasks for which detailed procedures or standardised instructions exist and where assistance or advice is readily available. Task competency, including knowledge of the procedures to be followed, can be acquired through one or more of - the acquisition of licenses/certifications, on the job training and short courses, consistent with training for Level 2. The employee may assist in the provision of on-the-job training.
Judgement and Problem Solving. Positions would determine the framework for problem solving or set strategic plans with minimal review by senior management. At this level, the position may represent senior management or KEE in the resolution of problems. The oversight of problem solving and assessment of the quality of judgements made by less qualified staff will apply at this level.
Judgement and Problem Solving. The employee solves diverse problems (characterised by subject range or depth) which require judgement and initiative based either on: • theoretical knowledge; or • a thorough knowledge of a complex set of rules, activities, techniques or procedures. Highly qualified/skilled/experienced supervisor Clerical grade 4 Trainer/Assessor The employee performs duties at a skill level that requires: • a Bachelor Degree, normally with two (2) or more years subsequent relevant experience to consolidate the theories and principles learned; or • extensive experience (e.g., a Diploma, Advanced Diploma or Associate Degree with at least four (4) years subsequent relevant experience), leading to either the development of specialist expertise or to the development of broad knowledge, in technical or administrative fields; or • an equivalent level of knowledge gained through any other combination of education, training and/or experience. The employee performs a range of assignments that: • are guided by policy or objectives and, where relevant, by professional standards; • require a conceptual understanding of relevant policies, procedures or systems; and • require interpretation in the application of policy and/or precedent. The employee solves diverse and unusual problems by analysing information where considerable interpretation of existing regulations, policies or procedures is required. The employee takes responsibility for outcomes and may to innovate within their own function and area of expertise. Manager Clerical grade 5
Judgement and Problem Solving. Problems require assessment of a range of options having elements of complexity in reaching decisions and making recommendations. Precedent is available from sources within KEE, and assistance is usually available from other professional / specialist staff in the work area.
Judgement and Problem Solving. The employee solves relatively simple problems where the problems are similar, the relevant response is covered by established procedures/instructions, the choices to be made between alternate actions follow familiar patterns and assistance is available when unusual circumstances are encountered or when established responses are not effective. The employee is responsible for assuring the quality of their own work and exercising judgement over task sequencing on a day to day basis.
Judgement and Problem Solving. The employee solves diverse problems (characterised by subject range or depth) which require judgement and initiative based either on: • theoretical knowledge; or • a thorough knowledge of a complex set of rules, activities, techniques or procedures. Supervisor Clerical grade 3 The employee performs duties at a skill level that requires: • a Bachelor Degree, normally with two (2) or more years subsequent relevant experience to consolidate the theories and principles learned; or • extensive experience (e.g., a Diploma, Advanced Diploma or Associate Degree with at least four (4) years subsequent relevant experience), leading to either the development of specialist expertise or to the development of broad knowledge, in technical or administrative fields; or • an equivalent level of knowledge gained through any other combination of education, training and/or experience. The employee performs a range of assignments that: • are guided by policy or objectives and, where relevant, by professional standards; • require a conceptual understanding of relevant policies, procedures or systems; and • require interpretation in the application of policy and/or precedent. The employee solves diverse and unusual problems by analysing information where considerable interpretation of existing regulations, policies or procedures is required. The employee takes responsibility for outcomes and may have some discretion to innovate within their own function and area of expertise. Multiple site supervisor – (with complexities) Clerical grade 4 - 5 Trainer/Assessor The employee performs duties at a skill level that requires: • a Bachelor Degree, normally with 2 or more years subsequent relevant experience to consolidate the theories and principles learned; or • extensive experience (e.g., a Diploma, Advanced Diploma or Associate Degree with at least 4 years subsequent relevant experience), leading to either the development of specialist expertise or to the development of broad knowledge, in technical or administrative fields; or • an equivalent level of knowledge gained through any other combination of education, training and/or experience. The employee performs a range of assignments that: • are guided by policy or objectives and, where relevant, by professional standards; • require a conceptual understanding of relevant policies, procedures or systems; and • require interpretation in the application of policy and/or precedent; and • require understanding of holistic strategic plann...
Judgement and Problem Solving. Applies standard procedures with normally few if any options in the application of skills.
Judgement and Problem Solving. Option on how to approach tasks requires interpretation of problems and may involve precise judgement in operational areas.
