Resident Grievance. If a resident has a grievance, he/she should first attempt to resolve it by consulting with his/her mentor and with the Program Director. If unable to resolve it at that level, the resident may present, within 30 days of the initial complaint, a written complaint to the Residency Advisory Committee (RAC). The committee shall conduct a thorough investigation and provide input regarding an action plan, which will be communicated with the REC to ensure that it is consistent with the goals and policies of the department and the hospital. The final decision will be then discussed with the resident in a scheduled meeting between the resident and the REC.
Resident Grievance. In the event that the resident has a concern regarding any aspect of his or her RH experience, he or she should first address the concern with the mentor or Program Director. If the resident does not perceive that the issue has been adequately addressed, the resident should present the concern to the CAO. Major concerns that cannot reach resolution may be brought to the Hearing Committee composed of a Program Director, XXX, and Chief Medical Officer, who will serve as the final arbiters of the grievance. The Program Director serving on the Committee would routinely be the resident’s Program Director. If the grievance involves an issue where the resident’s Program Director might have a conflict of interest, a Program Director from another department would be appointed by the Chief Medical Officer to serve on the Hearing Committee. His/her salary for the coming year will be $ . READING HOSPITAL Date: Date: Dear : This Program Letter of Agreement (“Agreement”) confirms that Reading Hospital (“Sponsoring Institution”), the sponsor of an approved graduate medical education program in [Insert Residency Program name] (the “Program”) will permit a resident in the Program (“Resident”), to participate in a rotation (“Rotation”) in the Department of at (“Participating Institution”). Participating Institution and Sponsoring Institution acknowledge that this PLA is contingent upon and subject to the offer of an educational appointment by the Participating Facility and acceptance of such offer by Resident. Conditions of the Rotation upon offer and acceptance of an educational appointment at Participating Institution are as follows:
Resident Grievance. If you have a concern or issue that involves your care and complex needs, follow the steps in the diagram below:
Resident Grievance. If a resident has a grievance, he/she should first attempt to resolve it by consulting with his/her mentor and with the Program Director. If unable to resolve it at that level, the resident may present, within 30 days of the initial complaint, a written complaint to the Residency Advisory Committee (RAC). The committee shall conduct a thorough investigation and provide input regarding an action plan, which will be communicated with the REC to ensure that it is consistent with the goals and policies of the department and the hospital. The final decision will be then discussed with the resident in a scheduled meeting between the resident and the REC. Verbal Warning Residents may be initially provided a verbal warning by the residency director for actions outlined above in 1-7. The resident and director will sign a document that describes the action and documents that the warning has occurred. However, at the discretion of the REC and pharmacy management, verbal warnings are not required before probation or corrective counseling is issued if the concern regarding the individual’s performance places others in harm.
