Risk Management and Mitigation. Identification of risk and preparation of risk management plans for IT projects, initiatives, and ongoing operations. Contingency planning to ensure continuity of IT operations and service recovery during emergency events (e.g., risk assessments to determine contingency planning requirements for IT operating environments; develop/maintain contingency, Continuity of Operations (COOP), and disaster recovery plans for IT components, develop/implement emergency preparedness systems).
Risk Management and Mitigation. The following key risks that may affect realisation of the strategic goals contained in this programme have been identified and the appropriate actions to mitigate these risks have been developed.
Risk Management and Mitigation. The State Designated Entity (SDE), AeHN and its governing board recognize that the largest risk to the successful deployment of HIE in Alaska is associated with its financial sustainability. Therefore the highest emphasis has been placed on developing the sustainable revenue stream and identifying associated risks and mitigations. Risks may often be avoided by successful offensive posturing. In business and economics, that simply translates to excellent communication and marketing strategies. The AeHN is working on the following to minimize risk: • Publicize (and brand) its products and services, along with their associated benefits, to create foundations of knowledge and support in communities. • Use the media to share success stories and testimonials. • Develop monitoring criteria for key trigger points to ensure timely response to issues. • Seek endorsements from National organizations, State and local government, provider and consumer groups. Through endorsements, Alaska HIE will see the trust of the population. The more the SDE and AeHN is associated with positive concepts—value, leadership, forward- thinking, front runner, pioneer, secure, private, less costly—the less distracting or debilitating any risks will become. Despite such precautions, the following risks may potentially impact the State HIE’s ability to successfully achieve individual components of this operations plan. Mitigation options are offered to decrease or eliminate the risks. Table 8 - HIE Risks Potential Risk Stakeholder Group Mitigation Options Funding and revenue are insufficient or taper off; costs outstrip available economic resources Investors, Participants • Ask stakeholders to sign Letters of Intent demonstrating commitment to participate and/or to match funds • Pursue additional federal, state and private sources of grants and endowments • Investigate additional services such as backup and hosting for small provider offices to offset costs and bring in additional revenues Adoption rates for EHR technology is slower than expected Providers • Marketing for REC services to encourage adoption • Publicize success stories of EHR adoption • Offer alternative (or interim) services such as Direct Secure Messaging Healthcare practitioners or consumers lose faith in the Alaska HIE’s ability to make PHRs and HIE a reality; bad press from other states bleeds over to taint Alaska HIE Providers Consumers • Identify a champion (entertainer, politician, clinician) who will speak on the ...
