RMA Procedure. In the event of a breach of the Control Unit and Applicator Warranty, or the Procedure Card Warranty, Zeltiq shall, at its option and expense, either: (i) accept return of the defective Product and repair or have repaired the defective Product, or (ii) accept return of the defective Product and provide a replacement Product to Distributor. Distributor must obtain a Return Material Authorization (“RMA”) number from Zeltiq prior to returning any Product to Zeltiq and must otherwise follow Zeltiq’s then-current RMA procedure in connection with any such return. If Zeltiq determines in its reasonable discretion that any Product returned by Distributor conforms to the applicable warranty (“Non-Defective Products”), Zeltiq will notify the Distributor of such and will return the applicable Product to Distributor at Distributor’s expense. In addition, Zeltiq may assess Distributor a charge for testing and examination of Non-Defective Products. The repair or replacement of Products in accordance with this Section 5(e) shall be Zeltiq’s entire liability and Distributor’s sole and exclusive remedy for Zeltiq’s breach of the Control Unit Applicator Warranty and the Procedure Card Warranty.
RMA Procedure. All returns of Products are subject to BIT’s prior written approval as set forth in this Section 9.2. Client must obtain a Returned Material Authorization (RMA) number from BIT prior to return of a Product. In order for a return to be processed, Client must provide BIT a written statement regarding the specific reason for such return. Returns are subject to and shall be processed in accordance with BIT’s Returned Material Authorization Procedure, a copy of which is available from BIT upon request. Client shall [***] for valid returns of Products to BIT and shall [***] to such Products [***]. BIT shall [***] for valid returns to Client (or designated site); however, Client shall [***]. Any repaired or replaced Product shall be warranted as set forth in this Section 9.2 for a period equal to the greater of (a) the balance of the applicable warranty period relating to such Product or (b) [***] after it is received by Client. Client and BIT will develop mutually acceptable metrics to measure performance and turnaround time .Exhibit C provides an overview of the data to be provided by BIT to Client. Manufacturing Agreement – No. 20312 Issue A January 2nd, 2014 [***] Certain information in this document has been omitted and filed separately with the Securities and Exchange Commission. Confidential treatment has been requested with respect to the omitted portions.
RMA Procedure. SANMINA-SCI shall concur in advance on all Product to be returned for repair or rework. CUSTOMER shall obtain a RMA number from SANMINA-SCI prior to return shipment. All returns shall state the specific reason for such return, and will be processed in accordance with SANMINA-SCI's RMA Procedure, EXHIBIT G. SANMINA-SCI shall pay all transportation costs for valid returns of the Products to SANMINA-SCI and for the shipment of the repaired or replacement Products to CUSTOMER, and shall bear all risk of loss or damage to such Products while in transit; CUSTOMER shall pay these charges, plus a handling charge of [+] for invalid or "no defect found" returns that exceed [+] of the total returns for a given month. Any repaired or replaced Product shall be warranted as set forth in this [+] DESIGNATES PORTIONS OF THIS DOCUMENT THAT HAVE BEEN OMITTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT FILED SEPARATELY WITH THE COMMISSION Article for a period equal to the greater of (i) the balance of the applicable warranty period relating to such Product or (ii) sixty (60) days after it is received by CUSTOMER.
RMA Procedure. If any failure to conform to such Product Specification (“Defect”) is suspected in any Products, ADVA after obtaining a RMA form and number from Acacia, shall return, at Acacia’s cost, the Product containing the Defect. Acacia shall issue ADVA an RMA number within [**] working days of ADVA’s request to return defective Product. Acacia shall analyze the failures and within [**] working days of receipt of defective Product shall provide ADVA with the root cause analysis report and the corrective action to be followed, making use, when appropriate, of technical information provided by ADVA relating to the circumstances surrounding the failure.
4.6.1.1 For product within the warranty period within [**] calendar days of receipt of non functional Product, Acacia shall, at ADVA’s option, either repair or replace the non functional Product with a new (unused and less than [**] months old) replacement of the identical Product and return to ADVA in accordance with the terms and conditions of this Agreement. All repaired and replaced Products shall be warranted for the longer of [**] months or the remaining of the warranty period of the Product that was repaired or replaced. In the event Acacia does not fulfill the obligations of this Section 4.6.1.1, Acacia shall at ADVA’s option either credit ADVA the purchase price of such Product or issue a debit note for the purchase price of such Product.
4.6.1.2 In the event Acacia has a Reject Rate for any Product that is [**] percent ([**]%) or above for any [**] month rolling period Acacia shall mitigate the product costs to ADVA for the high Reject Rate.
RMA Procedure. All Defective Products returned to Supplier by Customer in accordance with this Agreement shall include a Return Merchandise Authorization Number (a “RMA Number”) on the outside packaging of such returned Defective Product. Supplier shall issue RMA Numbers upon request from Customer. Supplier shall provide Customer with a designated telephone number for the purpose of providing RMA Numbers.
RMA Procedure. MFGR shall concur in advance on all Products to be returned for repair or rework. CUSTOMER shall obtain a Returned Material Authorization ("RMA") number from MFGR prior to return shipment. All returns shall state the specific reason for such return, and will be processed in accordance with MFGR's Authorized Returned Material Procedure, a copy of which is available from MFGR upon request. The price of parts returned to and not replaced by MFGR shall not be deducted by CUSTOMER from amounts invoiced to CUSTOMER by MFGR, unless authorized by MFGR.
RMA Procedure. SANMINA-SCI shall concur in advance on all Product to be returned for repair or rework CUSTOMER shall obtain a RMA number from SANMINA-SCI prior to return shipment. All returns shall state the specific reason for such return, and will be processed in accordance with SANMINA-SCI’s RMA Procedure, a copy of which is available from SANMINA-SCI upon request. SANMINA-SCI shall pay all transportation costs for valid returns of the Products to SANMINA-SCI and for the shipment of the repaired or replacement Products to CUSTOMER, and shall bear all risk of loss or damage to such Products while in transit; CUSTOMER shall pay these transportation and shipping charges, plus a * * * for invalid or “no defect found” returns. Any repaired or replaced Product shall be warranted as set forth in this Article for a period equal to the greater of (i) the balance of the applicable warranty period relating to such Product or (ii) sixty (60) days after it is received by CUSTOMER.
RMA Procedure. If the Licensee discovers a defect in a Product during the applicable Warranty period, then the Licensee should contact ASTRIS for a Return Materials Authorization (RMA) number before shipping the Product, freight and insurance prepaid, to ASTRIS’ designated repair facility. The Licensee should have the part number, serial number, date of licence, and the suspected problem ready when contacting ASTRIS to obtain an RMA. If a Product returned under warranty is found not to be defective, then ASTRIS shall return the Product to the Licensee or dispose of the Product per the Licensee’s instructions after receiving full payment from the Licensee for ASTRIS’ inspection of the Product and its transportation at ASTRIS’ then current rates for such services.
RMA Procedure. Buyer should REQUEST an RMA from QUALCOMM using one of the following methods: • EMAIL QUALCOMM Customer Service at xxxxxxxxxxxxx@xxxxxxxx.xxx. Be sure to include "RMA Request" in the subject field. • Request a hardcopy RMA form xxxx-xx@xxxxxxxx.xxx. COMPLETE the hardcopy RMA form and FAX the form to QUALCOMM Customer Service (US) +l 858-651-QFAX (7329) or send it as an attachment in an email to xxxxxxxxxxxxx@xxxxxxxx.xxx. Be sure to include the original Purchase Order Number or Contract Name/Number on this Form.
RMA Procedure. At least weekly, HP will return to Supplier any Products to be returned, and HP will request an RMA# prior to return of any material to Supplier. HP will provide quantity and part numbers of materials to be returned. Products will be returned to Supplier’s designated hubs. [***]. If Supplier cannot repair/exchange parts in [***], then Supplier will use its best efforts [***] to repair/exchange Products and the lead-time for such repair/exhchange will not exceed [***]. Supplier will provide the RMA# within [***].
