Standard Service Sample Clauses
Standard Service. If on the WSA Form, the Customer has selected a “Standard” option, the Company shall: (i) receive the Customer’s Wine free of charge; (ii) document the number of boxes received and the shipper; and (iii) provide the Customer access to the Company’s lounge (as described in Section 5 of this Agreement), consolidated shipping or Domaine PickUp services (as described in Section 8 of this Agreement), local wine store pick-up, and such other services as are provided for in this Agreement or otherwise provided by the Company in its discretion. The Customer shall be responsible for moving all bottles of its wine from the Company’s general storage locker to Customer’s storage locker (as described in Section 2(c) of this Agreement) and for storage and removal of its wine thereafter.
Standard Service. The following standard architectural services shall be provided by the architectural professional: Architectural professional Principal consultant Principal agent Full service
Standard Service. Hours Those hours during which the AAPT Customer Service Desk is staffed and infrastructure monitoring systems are operational and alarm surveillance occurs. 24 hours a day, 7 days a week, 52 weeks a year.
Standard Service. A faculty member fulfills standard service expectations by meeting the requirements for a meritorious service rating or the equivalent.
Standard Service. Standard service has as a prerequisite minimum the availability of two fiber-optic paths operational between locations. It is designed with extensive redundancy built-in for high availability performance. The following table indicates the design criteria and guaranteed operational performance; please see Schedule 2 for details of the service level agreements. -------------------------------------------------------------------------------- Characteristic Standard -------------------------------------------------------------------------------- Availability Target: ## MATERIAL OMITTED AND SEPARATELY FILED UNDER A REQUEST FOR CONFIDENTIAL TREATMENT ## Guarantee: ## MATERIAL OMITTED AND SEPARATELY FILED UNDER A REQUEST FOR CONFIDENTIAL TREATMENT ## Restoration mechanism Operator re-routing (fiber outage) Diversity Multiple routes between HER POPs Guaranteed SLA Yes --------------------------------------------------------------------------------
Standard Service. The RDN service includes:
1. Installation of openBIS on infrastructure provided by IT Services of ETH Zurich.
2. Regular upgrades of openBIS and OS.
3. Storage of data on the Network Attached Storage (NAS) provided by IT Services of ETH Zurich (xxxxx://xxx.xxxx.xx/services/de/it-services/katalog/xxxxxxxx/nas.html).
4. Incremental backup of the PostgreSQL database with 3 weeks retention period. The backup is stored on the NAS, which provides daily snapshotting with 6 days retention and data back up to tape with a retention time of 90 days.
5. Set up of data archiving to the Long Term Storage (LTS) provided by IT Services of ETH Zurich (xxxxx://xxxx.xx/services/en/it-services/catalogue/storage/lts.html), upon request.
6. Set up, maintenance and regular upgrades of an additional JupyterHub server for analysis of data stored in openBIS with Jupyter notebooks, upon request.
7. Consulting for data modelling in openBIS and initial customization of the system (up to 5 working days).
8. Initial training (up to 1 working day).
9. Continuous user support. The customer has the possibility to request a test period of 3 months via the IT service desk. At the end of the test period, the customer needs to notify IT Services of ETH Zurich via the service desk of their intention to continue or not using the service. A reminder will be sent to the customer 1 month before the end of the test period. At the end of the test period, the test openBIS instance will be:
1. dismissed, if the customer does not wish to continue using the service or fails to notify IT Services of ETH Zurich of their intention to continue or not using the service.
2. turned into a productive instance, if the customer wishes to continue using the service.
Standard Service. During the Term, Contractor shall perform the Standard Service, which is speci- fied in Appendix 1 ("Standard Services"). The Standard Service consists of the following elements:
(a) Scheduled service.
(b) Remote monitoring and failure response.
(c) Remote control via third party SCADA.
Standard Service. Service levels applicable to the Cloud Service, if any, are specified in BlackBerry's Service Level Policy which is available for Your review at xxxx://xxx.xxxxxxxxxx.xxx/BES12 and is incorporated herein by this reference. You acknowledge and agree that: (a) the Cloud Service is a standardized offering that is not designed or intended to be tailored for specific industries; and (b) You, and not BlackBerry, are responsible for compliance with any laws and regulations applicable to Your industry as BlackBerry makes no representation that the use of the Cloud Service will comply with laws or regulations applicable to every organization (particularly those in regulated industries). You represent and warrant to BlackBerry that: (i) You have all necessary consents to use the Cloud Service, including consent to provide any personal information that is provided to BlackBerry by You or Your Authorized Users during Your use of the Cloud Service; (ii) You are not subject to any laws or regulations that prohibit You from using the Cloud Service under the terms of this Agreement or in the country or geographical location of You or Your Authorized Users, or that impose industry-specific data security obligations inconsistent with this Agreement or the standardized nature of the Cloud Service (including without limitation, the Xxxxx-Xxxxx- Xxxxxx Act, the Health Insurance Portability and Accountability Act, or the Health Information Technology for Economic and Clinical Health Act);
Standard Service. Purchaser agrees to schedule, and Seller agrees to provide preventive maintenance visits per year by a qualified technical representative. The qualified technical representative will inspect, service, and perform all necessary and appropriate adjustments as prescribed on the PM Checklist (as described in APPI Operation Manual). Service visits must be scheduled at least thirty (30) days in advance.
Standard Service. Hours Those hours during which the FibreNet Whole- sale Service Centre (WSC) is staffed and infra- structure monitoring systems are operational and alarm surveillance occurs. 24 hours a day, 7 days a week, 52 weeks a year.