Support Services and Service Levels. 4.1 We shall provide the Cloud Services in accordance with the Service Level Agreement.
4.2 We provide Support Services as part of the Cloud Service and these Support Services are described in the Support Services Description, which forms part of the Agreement. Where Online Training Cloud is specified within the Order, the Support Services provided for the Online Training Cloud are described in its respective Documentation.
Support Services and Service Levels. Xpress will provide technical support services, including telephone, email (seven days a week), or other technology support implemented by Xpress, from 7:00 am to 6:00 pm (MST or MDT) for customers within the continental United States. The maximum response time for service shall not exceed 5:00 pm (Customer local time) of the next business day following the request for service by Customer. This support will be limited to the actual use of the Xpress internet payment system.
Support Services and Service Levels. Nexthink shall provide support for the Services in accordance with its then current Support Services Addendum and shall provide the Cloud Services shall additionally be provided in accordance with its then current Service Level Addendum. The Support Services Addendum and the Service Level Addendum form part of the Services Addendum published on the Nexthink Site. Customer shall benefit from the latest available version of this Services Addendum, but only to the extent such newer version has any stronger commitments from Nexthink towards Customer.
Support Services and Service Levels. Supplier shall provide the Subscription Services in accordance with the SLA which forms part of the Agreement.
Support Services and Service Levels. Subject to the terms and conditions of the Agreement, XXXX.xxx will provide applicable Support Services to Authorized Users, as specified in an Order Form. During the Subscription Term. Details about XXXX.xxx’s service level commitment are set forth in the Service Level Agreement at xxxxx://xxx.xxxx.xxx/hubfs/legal/SLA.pdf.
Support Services and Service Levels. Supplier shall provide support for the Services in accordance with the Support Services Addendum provided to the Buyer as part of the Supplier's Application and shall provide the Cloud Services shall additionally be provided in accordance with the Service Level Addendum provided to the Buyer as part of the Supplier's Application. The Support Services Addendum and the Service Level Addendum form part of the Services Addendum published on the Supplier Site. Buyer shall benefit from the latest available version of this Services Addendum, but only to the extent such newer version has any stronger commitments from Supplier towards Buyer.
Support Services and Service Levels. FOMO, during the term of this Agreement, will provide you with the following Support Services.
Support Services and Service Levels. In the event Company is unable to resolve inquiries placed by a Company’s End User regarding the operation of the Online Product Services generally or an incident requiring technical support (each an “Incident”), Workspot will provide certain levels of support for the resolving of the Incident. Support Services will be provided remotely and are posted with their service levels on Workspot (xxxxx://xxx.xxxxxxxx.xxx/legal/DaaSSLA) (“DaaS SLA”).
Support Services and Service Levels. In the event WEBGAP is unable to resolve inquiries placed by a Subscriber’s End User regarding the operation of the Online Product Services generally or an incident requiring technical support (each an “Incident”), WEBGAP will provide certain levels of support for the resolving of the Incident. Support Services will be provided remotely and are posted with their service levels in the WEBGAP SLA.
Support Services and Service Levels. Subject to the terms and conditions of the Agreement and as further specified in an Order Form, WorldAPP will provide applicable Support Services to Authorized Users, as specified in an Order Form. During the Subscription Term, the Services will meet the service level specified in the “Service Level Agreement” according to the terms set forth on xxxxx://xxxx.xxx/sla.
