The Service Standard Sample Clauses

The Service Standard. Subject to you complying with the terms of this Contract, the Service Standard is that we shall deliver or attempt to deliver to the relevant addresses in the United Kingdom of 95 per cent of the total number of Mailing Items with a correct delivery address in the United Kingdom handed over by you to us on the next Working Day immediately following the Working Day on which such hand over occurred or is deemed to have occurred provided that:
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The Service Standard. The Contractor will at all times throughout the duration of this Contract: 6.1 comply with the terms of this Contract and any specifications or requirements included or referred to in the Contract; 6.2 exercise and continue to exercise the degree of skill, care and diligence reasonably to be expected of an RPO performing the Services based on and subject to the information on the Site made available by the Client; 6.3 carry out all reasonable directions of the Council’s representative; 6.4 use its reasonable endeavours to secure and achieve continuous improvement in the delivery of the Services during the Contract Term; 6A.1 The Client confirms that it has made fair and reasonable disclosure of all relevant information relating to the Site to enable the Contractor to provide the Services. 6A.1 The Client shall retain liability for the consequences or any loss or damage occurring as a result of the escape of Landfill Gases from the Site or combustion of Landfill Gases, save where such the loss or damage due to the escape or combustion of Landfill Gases is the result of the Contractor’s negligence or the Contractor failing to act as an RPO.
Sample 1
The Service Standard. 3.1 In performing the Services, the Consultant shall: 3.1.1 comply with the terms of this Agreement and completes the Services in accordance with the requirements set out in the Schedule in all material respects ensuring that, except with the consent of the Client, the Services are carried out exclusively by the persons named in the Schedule; 3.1.2 operate and deliver the Services in accordance with Best Industry Practice and in compliance and conformance with all applicable Laws; 3.1.3 notify the Client in writing immediately on learning of any relationship or potential conflict of interest that might influence or be perceived to influence the provision of the Services; 3.1.4 co-operate with the Client in all matters relating to the Services; 3.1.5 co-operate, and procure that its Staff co-operates, with the Client in carrying out any performance monitoring, at no additional charge to the Client; and 3.1.6 use its best endeavours to promote the interests of the Client. 3.2 Within ten (10) Working Days of a request from the Client, the Consultant shall execute and deliver a deed or deeds of collateral warranty in favour of the Client and or any beneficiary, purchaser, funder, tenant and /or any other party with an interest in the Project including in each case acquiring an interest in or charge over the Project or any part of the Project, in the form of the relevant deed of collateral warranty in the Schedule. 3.3 Notwithstanding any other provisions of the Agreement, the Client may withhold any payment due to the Consultant under the Agreement until such time as any outstanding warranties which have been requested but not provided within the ten (10) Working Days have been satisfactorily executed and delivered to the Clients Authorised Officer.
Sample 1

Related to The Service Standard

  • Service Standards 6.1 The Supplier shall provide the Services or procure that they are provided with reasonable skill and care, in accordance with Good Industry Practice prevailing from time to time and with Staff who are appropriately trained and qualified. 6.2 If the Services do not meet the Specification, the Supplier shall at its own expense re-schedule and carry out the Services in accordance with the Specification within such reasonable time as may be specified by the Authority. 6.3 The Authority may by written notice to the Supplier reject any of the Goods which fail to conform to the approved sample or fail to meet the Specification. Such notice shall be given within a reasonable time after delivery to the Authority of the Goods. If the Authority rejects any of the Goods it may (without prejudice to its other rights and remedies) either: (a) have the Goods promptly either repaired by the Supplier or replaced by the Supplier with Goods which conform in all respects with the approved sample or with the Specification and due delivery shall not be deemed to have taken place until the repair or replacement has occurred; or (b) treat the Contract as discharged by the Supplier’s breach and obtain a refund (if the Goods have already been paid for) from the Supplier in respect of the Goods concerned together with payment of any additional expenditure reasonably incurred by the Authority in obtaining replacements. 6.4 The Authority will be deemed to have accepted the Goods if it expressly states the same in writing or fails to reject the Goods in accordance with Clause 6.3. 6.5 If the Authority issues a receipt note for delivery of the Goods it shall not constitute any acknowledgement of the condition, quantity or nature of those Goods or the Authority's acceptance of them. 6.6 The Supplier hereby guarantees the Goods against faulty materials or workmanship for such period as may be specified in the Specification or, if no period is so specified, for 3 years from the date of acceptance. If the Authority shall within such guarantee period or within 30 Working Days thereafter give notice in writing to the Supplier of any defect in any of the Goods as may have arisen during such guarantee period under proper and normal use, the Supplier shall (without prejudice to any other rights and remedies which the Authority may have) promptly remedy such defects (whether by repair or replacement as the Authority shall choose) free of charge. 6.7 Any Goods rejected or returned by the Authority pursuant to this Clause 6 shall be returned to the Supplier at the Supplier’s risk and expense.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Quality Service Standards Price Services and the Fund may from time to time agree to certain quality service standards, as well as incentives and penalties with respect to Price Services’ Services hereunder.

  • Service Specification The Parties have agreed upon the scope and specification of the Services provided under this Service Agreement in the Service Specification.

  • Service Levels All service level requirements will be set forth in Exhibit A (“XXXX.xxx Referral Service Level Requirements”). Recipient Xxxxxx agrees to adhere, and encourage Recipient Agent’s adherence, with the version of the XXXX.xxx Referral Service Level Requirements in effect at the time XXXX.xxx identifies the Referral to Recipient Broker/Agent.

  • Performance Standard The Department’s Grant Manager will review the documentation to verify that the deliverables have been completed as described above. Upon review and written acceptance by the Department’s Grant Manager, the Grantee may proceed with payment request submittal. Payment Request Schedule: The Grantee may submit a payment request for cost reimbursement no more frequently than monthly.

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Service Level Standards In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.

  • Prices and Services Billing 8.1 SCHEDULE OF PRICES AND TERMS Competitive Supplier agrees to provide Firm Full-Requirements Power Supply and other related services as expressly set forth herein in accordance with the prices and terms included in EXHIBIT A to this ESA, which exhibit is hereby incorporated by reference into this ESA.

  • Switching System Hierarchy and Trunking Requirements For purposes of routing PNG traffic to Verizon, the subtending arrangements between Verizon Tandem Switches and Verizon End Office Switches shall be the same as the Tandem/End Office subtending arrangements Verizon maintains for the routing of its own or other carriers’ traffic (i.e., traffic will be routed to the appropriate Verizon Tandem subtended by the terminating End Office serving the Verizon Customer). For purposes of routing Verizon traffic to PNG, the subtending arrangements between PNG Tandem Switches and PNG End Office Switches shall be the same as the Tandem/End Office subtending arrangements that PNG maintains for the routing of its own or other carriers’ traffic.

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