Water Services Regulatory Board. (WASREB)
Water Services Regulatory Board. Service Provision Agreement for Category II
Water Services Regulatory Board. Service Provision Agreement for Category I
b. The Licensee shall give the Service Provider all the available information on the Facilities, including their identity, location and condition. This shall include a copy of all easement arrangements. The Licensee shall cooperate with the Service Provider in identifying and securing control over the Facilities.
Water Services Regulatory Board. Service Provision Agreement for Category I xxxxx against the Performance Targets and report as stated in this SPA and the Rel- evant guidelines.
Water Services Regulatory Board. Service Provision Agreement for Category I
g. If one of the parties under this agreement does not agree to the adjustment proposal or is not responding to the request of the other party within Three (3) months, it may declare a dispute in writing at least Fourteen (14) days before resorting to the Dispute Resolution Procedure. The parties may also decide to refer the matter to the Regulatory Board for determination before declaring it as a dispute.
h. The Customer Tariffs are composed of the Service Provider’s Income, the Licensee’s Re- muneration and the Regulatory Levy. The composition has also to take into consideration the Special Provision under this SPA. Any other payments to third parties must be speci- fied and shall only be considered justified if the third party uses these funds for Water and Sanitation Service provision including operation and asset improvement.
9.2 Service Provider’s Income The Service Provider’s income will be the amount the Service Provider may keep from the income through billing based on the approved tariffs in order to meet it’s obligations for the service provi- sions. In the tariff adjustment proposals the provider has to justify the level of remuneration with its costs and performance in Accordance to the relevant sector guidelines. No adjustments shall be carried out without the approval of the WSRB. The Provider shall use the Provider Revenue solely for the purposes of providing the Services under this SPA.
Water Services Regulatory Board. Service Provision Agreement for Category I
e. The Provider shall submit to the Licensee a summary of:
i. The total volume of water billed and collected, with a break down by Customer category;
ii. A calculation of the total Provider Remuneration and Licensee Remuneration during the quarter;
iii. A calculation of any applicable Penalties or incentives payments;
iv. A summary of the total payments made from the Tariff Account to the Licensee and to the Provider during the applicable quarter;
v. A balance of payments due to the Provider and Licensee from the Revenue Account for the applicable quarter.
f. No more than five (5) days after receiving the quarterly reconciliation, the Licensee’s shall notify the Service Provider in writing of any corrections or clarifications required or its acceptance of the quarterly reconciliation.
g. Subject to the Licensee’s approval, the Service Provider will make the payment from the Tariff Account
h. The last quarter reconciliation shall include any annual performance incentive payments unless otherwise agreed upon between the parties.
i. In the event that there are insufficient funds in the Revenue Account to pay all these charges, the Service Provider Income and the Licensee’s Remuneration shall be reduced for each party by the same proportion after the Regulatory Levy has been deducted and transferred to the Regulatory Board.
j. In the event that there are excess funds left in the Revenue Account after payment of all the three charges these funds shall be applied as follows:
i. First, to clear any outstanding arrears owed to the Service Provider or the Licensee as a result of any previous insufficiencies of funds, with the reduction in arrears of each party being proportionate to the total arrears owed to that party.
ii. Second, to divide between the parties in proportion to their respective remunera tions in the year in which the excess funds were generated.
Water Services Regulatory Board. Service Provision Agreement for Category III
d) However, subject to the provisions of the Act, there are at present in existence private xxxxx and boreholes which supply water and these shall be allowed to continue unless and until the Service Provider is in a position to supply an equivalent amount and quality of water. In the event of the Service Provider meeting such supply, the arrangements for the substitution of the Service Provider’s supply for the previous private supply, including issues of compensation, shall be agreed between the Licensee, the Service Provider and the person who had the previous supply subject to approval by the Regulatory Board.
Water Services Regulatory Board. Service Provision Agreement for Category III
b) In the annual updated Business Plan, the Service Provider shall submit an annual budget to the Licensee at least two (2) months before beginning of the new financial year. The Li- censee shall review the Draft Business Plan and in consultation with the Service Provider, agree on the Final Business Plan which shall then become part of this SPA.
11.2 Minimum Service Level Agreement The provider will submit a road map to achieve the minimum service level attached to this SPA (Schedule E) not later than 3 month after signing the SPA. This road map shall be signed and agreed upon by both parties and attached to the SPA. Comparison of planned and achieved prog- ress will be part of the reporting requirements. Clause 12 Reporting, Record Keeping and Inspection
12.1 Annual reporting by Service Provider The Service Provider shall prepare an Annual Report according to the reporting guidelines of the Regulatory Board. The Licensee may request additional information if it so requires. A copy of the Annual Report submitted to the Licensee shall also be simultaneously submitted to the Regulatory Board. The Annual Report shall be submitted to the Licensee within three 3 months of the end of the year to which it relates. A short summary of the Annual Report will also be made available by the Service Provider to the Public
Water Services Regulatory Board. Bulk Water Supply Agreement This includes all major work carried out on the water services system (production and pu- rification installations; storage facilities; supply, distribution, evacuation networks; build- ing and other installation; etc.) in order to maintain, improve and enlarge water service provision according to standards and regulation.
Water Services Regulatory Board. Bulk Water Supply Agreement Clause 9 Regulatory Levy: The Service Provider is obliged to pay the Regulatory Levy approved by the Regulatory Board and issued by the Minister in accordance with the service provision agreement it has with its Licensee. BWS shall not pay the regulatory levy of 1%. Clause 10 Asset Maintenance, Management and Development