SaaS Platform definition

SaaS Platform means the server-side hardware, operating systems required to run the Software, storage, networks and all server-side infrastructure up to the boundary where they connect with the internet.
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SaaS Platform or "Platform" means the server of the Provider or the server of a third party used by the Provider to enable access to and use of IT services, so-called "Software-as-a-Service" services, and related information.
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SaaS Platform means all software-as-a-service products subscribed to by Customer. The term "Month" means calendar month.
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Examples of SaaS Platform in a sentence

  • Subject to the terms and conditions of this Agreement, the Company agrees to provide the Customer with access to the Company's proprietary SaaS Platform (the "Platform") during the subscription term (the "Term"), according to the selected subscription package (the “Subscription Package”) specified in the Annex attached to this Agreement (the "Annex").

  • Neither Client nor any User will obtain any right or license to or in connection with the SaaS Platform and the Site and, except as expressly provided in this agreement with respect to the License to use the Mobile App, neither Client nor any User will obtain any license to or in connection with the Software, in each case, by virtue of this Agreement or any agreement or arrangement entered into between the Client and any User.

  • Subject to the terms and conditions of this Agreement, the Company agrees to provide the Customer with access to the Company's proprietary SaaS Platform (the "Platform") during the subscription term (the "Term"), according to the selected subscription package (the “Subscription Package”) specified in the Annex 1 attached to this Agreement (the "Annex 1").

  • Software consumed from the SaaS Platform requires a compatible browser with appropriate configuration on End User workstations.

  • The use of a third- party application with the SaaS Platform may also require Customer to agree to a separate agreement or terms and conditions with the provider of the third- party application, which will govern Customer's use of such third-party application.


More Definitions of SaaS Platform

SaaS Platform means the TechnologyOne SaaS Platform specified in Annexure A of the Service Order Form.
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SaaS Platform means the ‘Unseen’ software as a service platform that we provide to you in accordance with this these Terms.
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SaaS Platform means all software-as-a-service products subscribed to by Customer. The term “Month” means calendar month. The terms of the Service Level Agreement (“SLA”) are as follows. • Uptime – Uptime is the time during any Month that the SAAS Platform is available within reasonable response times. Spredfast has an Uptime guarantee of 99.5% except for Scheduled Maintenance (as defined below). The calculation used to arrive at the Uptime result is: (# of Minutes Per Month*) x (99.50% ) = #Uptime Minutes Per Month • Uptime Measurement & Exclusions – Uptime is measured by our external monitoring system through API access and HTTP screen loads. Uptime excludes Scheduled Maintenance and any downtime or service interruptions caused by any third-party network or application (ex. downtime of a Social Media Network). • Customer Support Hours – Standard Spredfast Customer Support hours are 24x7 • Customer Support Contact Options – Customer can reach the Spredfast CST through the following channels. ● In-App: The ticket form in the Spredfast SaaS Platform ● Email: ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇ ● Community: ▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇ ● Phone Line: ○ US (▇▇▇) ▇▇▇-▇▇▇▇ ○ UK ▇▇▇▇-▇▇▇-▇▇▇▇ ○ Australia 1-800387054 ○ International Toll +▇ (▇▇▇) ▇▇▇-▇▇▇▇ ● A significant product change is required. ● A third-party application or network (ex. a Social Media Network) or other condition outside our control is responsible for the underlying problem. Spredfast’s standard framework for problem resolution is to categorize and prioritize problem reports in a typical manner, such as “Priority 1”, “Priority 2”, and “Priority 3”. Any production system outage is automatically treated as a high/critical “Priority 1” issue and triggers a 24x7 development and support commitment until resolved. Lower priority issues are ranked based on impact to Customer and issue complexity. Initial Response: Acknowledgment of receipt of problem reported and assignment of support incident number. Priority Definition Widespread production system outage. SaaS Platform is completely unusable. Initial Response Within 1 hour maximum Spredfast Action All resources applied 24x7 until resolved Resolution Time Spredfast will target completion of a work-around or fix within 24 hours once the problem is reproducible. Spredfast may incorporate the fix into a future update to the SaaS Platform. Follow Up (if requested/required) Every 2 hours following initial response to the extent information is available Priority Definition Major fe...
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SaaS Platform means the Licensed Software, Maintenance Releases, Documentation, and Support provided by EntryPoint to Customer’s Users during the Term as set forth in this Agreement.
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SaaS Platform means the services provided by Provider under this Agreement. The services are described as CiraSync Centralized Contact Management.
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SaaS Platform. Our Software as a Service Platform which includes Our websites ▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇ , ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇ and all other application websites provided by Us.
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SaaS Platform means any proprietary software-as-a-service or artificial intelligence platform owned and operated by AIIQ.
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