SaaS Platform means the server-side hardware, operating systems required to run the Software, storage, networks and all server-side infrastructure up to the boundary where they connect with the internet.
SaaS Platform or "Platform" means the server of the Provider or the server of a third party used by the Provider to enable access to and use of IT services, so-called "Software-as-a-Service" services, and related information.
SaaS Platform means all software-as-a-service products subscribed to by Customer. The term "Month" means calendar month. The terms of the Service Level Agreement ("SLA") are as follows. Uptime - Uptime is the time during any Month that the SAAS Platform is available within reasonable response times. Cequence has an Uptime guarantee of 99.5% except for scheduled maintenance. The calculation used to arrive at the Uptime result is: (# of Minutes Per Month*) x (99.50%) = #Uptime Minutes Per Month Uptime Measurement & Exclusions - Uptime is measured by our external monitoring system through API access and HTTP screen loads. Uptime excludes scheduled maintenance and any downtime or service interruptions caused by any third-party network or application (ex. downtime of a Social Media Network). Customer Support Hours - Standard Cequence Customer Support hours are 8x5. Customer Support Contact Options - Customer can reach the Cequence through the following channels. • In-App: The ticket form in the Cequence SaaS Platform
Examples of SaaS Platform in a sentence
Please explain how these requirements will be met within the context of the proposed solution (e.g., Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), On- Premises or Hybrid).
Please explain how these requirements will be met within the context of the proposed solution (e.g., Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), On-Premises or Hybrid).
Sub-categories in scope for this SIN are the three NIST Service Models: Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).
Familiar with standard concepts, practices, and procedures of cloud technology, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as a Service (IaaS).• Level 1: 1-3 years of experience in the field or in a related area.
Please explain how these requirements will be met within the context of the proposed solution (e.g., Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS), OnPremises or Hybrid).
More Definitions of SaaS Platform
SaaS Platform means the TechnologyOne SaaS Platform specified in Annexure A of the Service Order Form.
SaaS Platform means the ‘Unseen’ software as a service platform that we provide to you in accordance with this these Terms.
SaaS Platform means all software-as-a-service products subscribed to by Customer. The term “Month” means calendar month. The terms of the Service Level Agreement (“SLA”) are as follows. • Uptime – Uptime is the time during any Month that the SAAS Platform is available within reasonable response times. Spredfast has an Uptime guarantee of 99.5% except for Scheduled Maintenance (as defined below). The calculation used to arrive at the Uptime result is: (# of Minutes Per Month*) x (99.50% ) = #Uptime Minutes Per Month • Uptime Measurement & Exclusions – Uptime is measured by our external monitoring system through API access and HTTP screen loads. Uptime excludes Scheduled Maintenance and any downtime or service interruptions caused by any third-party network or application (ex. downtime of a Social Media Network). • Customer Support Hours – Standard Spredfast Customer Support hours are 24x7 • Customer Support Contact Options – Customer can reach the Spredfast CST through the following channels. ● In-App: The ticket form in the Spredfast SaaS Platform ● Email: xxxxxxx@xxxxxxxxx.xxx ● Community: xxxx://xxxxxxxxx.xxxxxxxxx.xxx ● Phone Line: ○ US (000) 000-0000 ○ UK 0000-000-0000 ○ Australia 1-800387054 ○ International Toll +0 (000) 000-0000 Service Level Commitments - Spredfast will acknowledge and respond to all inbound requests as specified in the Priority Support Table below. Resolution times will vary depending on the complexity of the reported problem and/or the nature of the required solution. In some cases, resolution may take longer if: ● A significant product change is required. ● A third-party application or network (ex. a Social Media Network) or other condition outside our control is responsible for the underlying problem. Spredfast’s standard framework for problem resolution is to categorize and prioritize problem reports in a typical manner, such as “Priority 1”, “Priority 2”, and “Priority 3”. Any production system outage is automatically treated as a high/critical “Priority 1” issue and triggers a 24x7 development and support commitment until resolved. Lower priority issues are ranked based on impact to Customer and issue complexity. Initial Response: Acknowledgment of receipt of problem reported and assignment of support incident number. Priority Support Table Priority 1 Support Issue Priority Definition Widespread production system outage. SaaS Platform is completely unusable. Initial Response Within 1 hour maximum Spredfast Action All resources applied 24x7...
SaaS Platform means any proprietary software-as-a-service or artificial intelligence platform owned and operated by AIIQ.
SaaS Platform means the Licensed Software, Maintenance Releases, Documentation, and Support provided by EntryPoint to Customer’s Users during the Term as set forth in this Agreement.
SaaS Platform means the online, web-based applications and platform provided by Asure under the Agreement.
SaaS Platform means the “production environment” only of the online, web-based platform provided by Vendor that is subscribed to by Client pursuant to the Subscription, and excludes “sandbox,” “development,” “test” and other non-production environments. (Service)