Activity Category A: Training. 1. Develop training curriculum to include designing and preparing all the courses necessary for a particular training objective
2. Develop training materials and create the instruction/training support materials consistent with training objectives. Develop materials to include, but not limited to training modules, training tools, and resource materials. Develop products to include but not limited to computer-based instruction programs, training courseware and manuals, testing instruments, instructional and interactive CDs and DVDs, on-line/distance instruction and other products relevant to the prescribed training curricula
3. Deliver training that considers and plans the interaction between instructors, training methods, and training materials with the target audience to achieve Guard goals and objectives.
4. Ensure training delivery methods are consistent with the program and target audience. These include but are not limited to classroom instruction, on-site retention and attrition management training, mobile training teams, and DVD- based instructional packages.
5. Develop the instruments necessary to evaluate training effectiveness and shall propose and calculate training performance metrics.
Activity Category A: Training. When responding to a task order to design and deliver instructional training, our project management team starts by identifying the overall objective of the training course. The team then identifies the training tools the client currently uses as well as the current means of delivery. We evaluate current training courses and delivery methods to help identify objectives, identify stumbling blocks, analyze existing materials, evaluate the effectiveness of current tools and help establish a baseline for use in determining the effectiveness and success of the new project. Some criteria used to establish the success of the new training course could be, for example, adopting easier to use, or less expensive to maintain, technology; reduction of costs; more widespread implementation of the skills/training within the target group; improvements in customer service and/or client satisfaction; and other measures. The next step is to identify the clients‘ target audience and divide that audience into ‗individual personas‘ or ‗typical user profiles.‘ This is another responsibility of our project management team. During this process, we further identify which personas represent the greatest percentage of the clients‘ target audience and we find people to fit those personas for our usability testing. Using individual personas allows us to focus our training in the way that most readily meets our clients‘ needs and, at the same time, is most likely to be of benefit to the greatest number of the clients‘ audience. Once the personas have been identified, we work with the client to convert the clients‘ Statement of Work and the Overall Objectives into actual Project Requirements. Based on these requirements and other factors, such as emerging and new technologies, we create an initial training course outline or ―wireframe‖ and begin our initial usability testing. We then expose our test group to our wire-framed training course and evaluate its effectiveness. Based on the feedback we get from this process, we make needed changes to the course design and begin to build the final product. Our Project Manager, with the content courseware writer, starts to develop the courseware with the various delivery methods in mind. This ensures a consistent message throughout all delivery vehicles, but with the flexibility needed to allow the strengths of each delivery method to shine through. For example, the onsite, instructor-led courses allow for audience participation, live demonstrati...
