Administration Officers. All grades with the exception of Administration Officers working in a Tram Depot and who are Operations staff.
Administration Officers. All administrative staff warrant that they are capable of using keyboard operated equipment at the appropriate level including computers, word processors, and attached ancillary equipment e.g. printers etc.
Administration Officers. Classification Criteria are guidelines to determine the appropriate classification level under this agreement and consists of characteristics and skills. Key Characteristics is the principal guide to classification as is designed to indicate the basic knowledge of the position and associated level of responsibility / accountability of the position. Pulse Health employees typical duties / skills are a non – exhaustive list of duties / skill that may be comprehended within the particular level. It is an indicative guide only, and at any level tasks of lower level maybe required to be undertaken, and the utilisation of one or more of skills required depending on work allocation, Grade 1 Work under supervision Routine and repetitive clerical and office functions Entry level responsibilities Typical duties and skills Directing telephone calls to appropriate staff and departments Relaying internal information and greeting visitors Maintenance of basic manual or computerised records Filing, mail distribution, simple stock control, basic typing and/or dictation, some medical terminology, computer skills and routine operation of office equipment Basic data entry Basic knowledge of patient/resident/client privacy and confidentiality Grade 2 Key Characteristics Work under supervision with intermittent checking Applied general knowledge and skills to a range of tasks with limited complexity Exercise discretion in minor decision making Responding to or redirecting enquiries and taking appropriate action Operation of telephone equipment Maintenance of all records Greet visitors and attend to their needs Typing skills Broad range clerical functions including but not limited to basic word processing, emailing and operation of office equipment Organise and arrange own work schedule Typical Duties/Skills Directing telephone calls to appropriate staff, Issuing and receiving standard forms Relaying internal information and greeting visitors. Maintenance of basic manual or computerised records Filing, mail distribution, simple stock control, basic typing and/or dictation, medical terminology, computer skills and routine operation of administrative equipment Responding to enquiries (eg reception or switchboard) Operation of telephone equipment Maintenance of records Management of confidential information Typing skills, including medical typing Broad range of clerical functions Computer applications including basic IBA Webpas, Alesco Basic admissions and discharges, scheduling o...
