Audit Rights of the Customer. 7.1 The Customer shall be entitled, in consultation with XXXXXX, to conduct audits or to have them carried out by auditors to be appointed on a case-by-case basis at the Customer’s expense according to the following provisions, to verify compliance with this DPA by XXXXXX in its business operations. Any audits must be notified to XXXXXX by the customer in good time.
7.2 XXXXXX shall ensure that the Customer is able to verify XXXXXX’x compliance with obligations pursuant to Art. 28 GDPR. XXXXXX obligates itself to provide the Customer with information required to uphold control of processors when requested by the Customer and to provide evidence in particular of technical and organizational measures as detailed in the schedule (XXX). XXXXXX is entitled at its own discretion and considering the Customer’s regulatory duties to withhold information that are sensitive to XXXXXX’x business or in case XXXXXX would violate regulatory or other contractual obligations. The Customer is not entitled to have access to data or information about other customers of XXXXXX, or information regarding service cost, or quality or contract management reports as well as any other confidential information of XXXXXX that is not immediately related to the agreed purpose of the audit.
7.3 Evidence of compliance with such measures according to this specific DPA, may be demonstrated as follows at XXXXXX’x discretion:
a) Compliance with codes of conduct stipulated by Art. 40 GDPR;
b) Certifications obtained as part of an approved certification process pursuant to Art. 42 GDPR;
c) Current attestations, reports or report excerpts by independent bodies (e.g. auditors, audits, data protection officers, IT security departments, data protection auditors, quality auditors);
d) A suitable certification as part of an IT security or data protection audit (e.g. basic protection pursuant to BSI standards).
7.4 In case the Customer uses a third party for an audit the Customer shall ensure that the third party agrees to the same obligations towards XXXXXX according to this section 7. In addition, the Customer has shall also ensure confidentiality and non-disclosure agreements by the third party unless the third party has professional confidentiality obligations. Upon request by XXXXXX the Customer must provide to XXXXXX such confidentiality agreements with that third party without undue delay. Competitors of XXXXXX are not permitted to perform any audit for the Customer.
7.5 XXXXXX shall be entitled...
Audit Rights of the Customer. (1) On-site Inspections. The Customer is entitled to enter Qdrant’s and its authorized sub-processors’ business premises, in which personal data of the Customer are processed on behalf of the Customer, during normal business hours at its own expense, without unreasonable disruption of operations and while maintaining the business secrets of Qdrant and its authorized sub-processors, in order to verify compliance with this CDPA, applicable Data Protection Laws and in particular the GDPR. The Customer will inform Qdrant in due time (generally at least two weeks in advance) about all circumstances related to the performance of an audit.
Audit Rights of the Customer. (1) The Customer has the right, after consultation with the Provider, to carry out inspections or to have them carried out by an auditor to be designated in each individual case. The Customer has the right to convince itself of the compliance with this agreement by the Provider in its business operations by means of random checks, which are to be announced in good time.
(2) The right shall ensure that the Customer is able to verify compliance with the obligations of the Provider in accordance with Article 28
Audit Rights of the Customer. 3.1 The Customer and its respective auditors or authorised agents are entitled to conduct audits or inspections on reasonable notice during the term of the Agreement and for 12 months thereafter, which will include allowing inspection of and providing access to the premises, equipment, documents, electronic data and personnel of the Supplier and sub-contractors used in connection with the provision of the Services, and the Supplier shall provide all reasonable assistance in order to assist the Customer in exercising its audit rights under this paragraph. The purposes of an audit pursuant to this clause include verifying that the Supplier is processing personal data in accordance with the Supplier's obligations under these terms.
3.2 The requirement under clause 3.1 to give notice will not apply if the Customer believes that the Supplier is in breach of any of its obligations under this Agreement.
Audit Rights of the Customer. 5.1 The Customer has the right to carry out inspections in consultation with the Contractor or have them carried out by auditors appointed by him in individual cases. He has the right to carry out random checks, which must be announced at least 14 days in advance, in order to audit the compliance of this Agreement by the Contractor at his business during normal business hours (weekdays except for Saturdays between 9 a.m. and 6 p.m.). The Customer shall bear the costs for this.
5.2 The Contractor shall ensure that the Customer can audit the compliance of the Contractor's obligations according to Art. 28 of the DS-GVO. On request of the Customer, the Contractor undertakes to provide the necessary information and in particular, verify the implementation of the technical and organizational measures.
Audit Rights of the Customer. 6.1 The Customer acknowledges that the Supplier is regularly audited against SSAE 18 SOC 2 standards by independent third party auditors. Upon request, the Supplier shall supply a copy of its SOC 2 audit report to the Customer, which reports shall be subject to the confidentiality provisions of the Main Agreement as the Supplier’s confidential information. The Customer acknowledges and agrees that the third party auditor that authored such report (“Author”) does not accept any responsibility or liability to the Customer or the Customer’s auditors unless and until the Customer enters into a separate duty of care agreement with the Author. The Supplier shall also respond to any written audit questions submitted to it by the Customer, provided that the Customer shall not exercise this right more than once per year.
Audit Rights of the Customer. 15.1 SYNAQ or its agent may audit the Service Provider and its business processes or the processes of its sub- contractors (where authorized by the Customer) at any time with reasonable notice to ensure compliance with this Agreement regarding Personal Information protection and security. This includes access to systems, procedures, software, and physical security inspections. The Service Provider shall offer reasonable assistance and co-operation to SYNAQ and/or its auditors or inspectors in the carrying out of such auditing exercise.
15.2 To the extent that the Service Provider engages an independent auditor in relation to the provisions of applicable data protection legislation to carry out an audit of its operations, the Service Provider must provide copies of audit reports from independent auditors within seven days of completion.
15.3 If an audit reveals non-compliance, the Service Provider must rectify it promptly and provide written proof of correction to SYNAQ.
