Clerical Officer. (GRIA Level 2) means a Team Member accountable for clerical and office tasks as directed within the skill levels set out in Clerical Officer Level 2 in GRIA. This includes a Scanning Co-ordinator.
Clerical Officer. (GRIA Level 3) means a Team Member accountable for clerical and office tasks as directed within the skill levels set out in Clerical Officer Level 3 in GRIA.
Clerical Officer. A. GRADING Employees shall be graded at this level where the principal functions of their employment as determined by the employer require the following:
(i) The exercise of the "General Requirements" specified in "B" hereunder; and
(ii) In addition to the "General Requirements" are required to exercise any one or more of the broad skill levels set out in "C" hereunder.
B. GENERAL REQUIREMENTS
(i) Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 1. They are responsible and accountable for their own work, which is performed within established routines, methods and procedures. Supervision is routine.
(ii) Employees at this level shall be able to acquire and apply a working knowledge of office or sectional operating procedures and requirements; acquire and apply a working knowledge of the organisation’s structure and personnel in order to deal with enquiries at first instance, locate appropriate staff in difference sections, relay internal information, respond to or redirect enquiries, greet visitors.
C. SKILL REQUIREMENTS
(i) Technical Skills Machine Operation - Skill Level 2 Employees at this level are able to operate adding machines, switchboard, paging system, telex machine, typewriter and calculator. Computer - Skill Level 1 Employees at this level are able to use knowledge of keyboard and function keys to enter and retrieve data through computer terminal. Keyboard Typing - Skill Level 1 Employees at this level are able to type at 25 words per minute with 98 per cent accuracy. Utilise basic word processing skills.
(ii) Information Handling Skills - Skill Level 2 Employees at this level are able to maintain mail register and records; maintain established paper-based filing/records systems in accordance with set procedures including creating and indexing new files, distributing files within the organisation as requested, monitoring file locations; transcribe information into records, complete forms, take telephone messages.
(iii) Business/Financial Skills - Skill Level 1 Employees at this level are able to keep appropriate records; prepare and record xxxxx cash transactions; undertake bank transactions (deposits and withdrawals).
Clerical Officer. GRADING Employees shall be graded at this level where the principal functions of their employment as determined by the employer require the following:
Clerical Officer. Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 1. They are responsible and accountable for their own work, which is performed within established routines, methods and procedures. Supervision is routine. Employees will be graded at this level where the principal functions of their employment, as determined by the Employer, require the exercise of any one or more of the skill levels set out below. Employees may be required to train other employees in the skills of their own grade and below by means of personal instruction and demonstration. Machine operation - skill level 2 Operate adding machines, switchboard, paging system, telex machine, typewriter and calculator. Computer - skill level 1 Use knowledge of keyboard and function keys to enter and retrieve data through computer terminal Keyboard typing - skill level 1 Copy type at 25 words per minute with 98% accuracy. Information handling skills - skill level 2 Maintain mail register and records. Maintain established paper-based filing/records systems in accordance with set procedures including creating and indexing new files, distributing files within the organisation as requested, monitoring file locations. Transcribe information into records, complete forms and take telephone messages. Enterprise/industry, specialist skills - skill level 2 Acquire and apply a working knowledge of office or sectional operating procedures and requirements. Acquire and apply a working knowledge of the organisation’s structure and personnel in order to deal with inquiries at first instance, locate appropriate staff in different sections, relay internal information, respond to or redirect inquiries, greet visitors. Business/financial skills - skill level 1 Keep appropriate records. Sort, process and record original source financial documents (e.g. Invoices, Cheque, correspondence) on a daily basis; maintain and record xxxxx cash; prepare bank deposits and withdrawals and do banking.
Clerical Officer. Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 2. They are responsible and accountable for their own work, which is performed within established guidelines, they exercise limited discretion within the range of their skill and knowledge. Supervision is general. Employees will be graded at this level where the principal functions of their employment, as determined by the Employer, require the exercise of any one or more of the skill levels set out below. Employees may be required to train other employees in the skills of their own grade and below by means of personal instruction and demonstration. Machine operation - skill level 3 Operate computerised radiotelephone equipment, micro/personal computer, printing devices attached to personal computer, dictaphone equipment, typewriters. Keyboard typing - skill level 2 Produce documents and correspondence using knowledge of standard formats, touch type at 40 words per minute with 98% accuracy, audio type. Computer - skill level 2 Use one or more software application package(s) developed for a micro/personal computer to operate and populate a database, spreadsheet/worksheet to achieve a desired result; graph previously prepared spreadsheet; use simple menu utilities of personal computer. Following standard procedures or template for the preceding functions using existing models/fields of information. Create, maintain and generate simple reports. Use a central computer resource to an equivalent standard. Word processing - skill level 1 Use one or more software packages to create, format, edit, proof read, spell check, correct, print and save text documents, e.g. standard correspondence and business documents. Apply additional functions such as search and replace, variable fonts, moving and merging across documents and simple maths. Secretarial - skill level 1 Take shorthand notes at 70 words per minute and transcribe with 95% accuracy. Arrange travel bookings and itineraries, make appointments, screen telephone calls, follow visitor protocol procedures and establish telephone contact on behalf of executive. Enterprise/industry, specialist skills - skill level 3 Apply a working knowledge of the organisation’s products/services, functions, locations and clients. Respond to and act upon most internal/external inquiries in own function area. Information handling skills - skill level 3 Use and maintain a computer-bas...
Clerical Officer. Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 3. They are responsible and accountable for their own work, and exercise discretion and initiative in the organisation of work within prescribed limits. Supervision is limited.
Clerical Officer. (i) Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 2. They are responsible and accountable for their own work, which is performed within established guidelines, they exercise limited discretion within the range of their skill and knowledge. Supervision is general. Employees shall be graded at this level where the principal functions of their employment, as determined by the employer, require the exercise of any one or more of the skill levels set out below.
(a) Machine operation Operate micro/personal computer, printing devices attached to personal computer, typewriters.
(b) Keyboard typing Produce documents and correspondence using knowledge of standard formats, touch type at 40 words per minute with 98% accuracy, audio type.
(c) Computer Use one or more software application package(s) developed for a micro/personal computer to operate and populate a database, spreadsheet/worksheet to achieve a desired result; use simple menu utilities of personal computer. Create, maintain and generate simple reports. Use a central computer resource to an equivalent standard.
(d) Word processing Use one or more software packages to create, print and save text documents, e.g. standard correspondence and business documents.
(iii) Secretarial Take shorthand notes at 70 words per minute and transcribe with 95% accuracy. Arrange travel bookings and itineraries, make appointments, screen telephone calls, follow visitor protocol procedures, establish telephone contact on behalf of executive.
(iv) Enterprise/industry, specialist skills Apply a working knowledge of the organisation’s products/services, functions, locations and clients. Respond to and act upon most internal/external inquiries in own function area.
(v) Information handling skills Use and maintain a computer-based record management system to identify, access and extract information from internal sources. Maintain circulation, indexing and filing systems for publications, review files, close files, archive files.
(vi) Business/financial skills Maintain financial records and journals; collect and prepare time and wages records including personnel details; maintain WorkCover files and individual claim details; prepare accounts payable for authorisation, payment and filing; respond to routine account queries from debtors; post transactions to ledger.
Clerical Officer. Employees in this grade perform and are accountable for clerical and office tasks as directed within the skill levels set out. They work within established routines, methods and procedures. Supervision is direct.
