Clerical Officer. (GRIA Level 2) means a Team Member accountable for clerical and office tasks as directed within the skill levels set out in Clerical Officer Level 2 in GRIA. This includes a Scanning Co-ordinator.
Clerical Officer. (GRIA Level 3) means a Team Member accountable for clerical and office tasks as directed within the skill levels set out in Clerical Officer Level 3 in GRIA.
Clerical Officer. LEVEL 2 The work of a Clerical Officer – Level 2 will usually be performed within established routines, methods and procedures, which involve the exercise of some initiative and minor decision making. When work is performed outside such established routines, methods and procedures it is likely to be under routine supervision or intermittent checking. An Employee at this grade applies their knowledge and skills to a range of tasks. Employees at this grade are responsible for assuring the quality of their own work. In addition to the tasks/skills exercised within the scope of these characteristics, an Employee at this grade may be required to perform the incidental tasks/skills of a Level 1 Employee. Without limiting the foregoing, a Clerical Officer Level 2 may be required to perform the following tasks: • Operate a computer terminal using menu-driven software, exercising such skills as touch typing and audio-typing; • Facilitate routine financial and/or general information into records and complete forms; • Xxxxx out a wide range of general secretarial duties, including the preparation of confidential and general correspondence; • Deal with people either in person or by telephone, where presentation and the use of interpersonal skills, together with a sound knowledge of the organisation’s operations and services, are a key aspect of the task and/or position; • Assist in the enrolment function including handling of initial enquiries and arranging interviews.
Clerical Officer. A. GRADING Employees shall be graded at this level where the principal functions of their employment as determined by the employer require the following:
Clerical Officer. 1. Employees in this grade perform and are accountable for clerical and office tasks as directed within the skill levels set out. They work within established routines, methods and procedures. Supervision is direct. Employees shall be graded at this level where the principal functions of their employment, as determined by GSL, requires the exercise of any one or more of the skill levels set out below. Employees may be required to train other Employees in the skills of their own grade by means of personal instruction and demonstration.
Clerical Officer. Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 1. They are responsible and accountable for their own work, which is performed within established routines, methods and procedures. Supervision is routine. Employees will be graded at this level where the principal functions of their employment, as determined by the Employer, require the exercise of any one or more of the skill levels set out below. Employees may be required to train other employees in the skills of their own grade and below by means of personal instruction and demonstration. Machine operation - skill level 2 Operate adding machines, switchboard, paging system, telex machine, typewriter and calculator. Computer - skill level 1 Use knowledge of keyboard and function keys to enter and retrieve data through computer terminal Keyboard typing - skill level 1 Copy type at 25 words per minute with 98% accuracy. Information handling skills - skill level 2 Maintain mail register and records. Maintain established paper-based filing/records systems in accordance with set procedures including creating and indexing new files, distributing files within the organisation as requested, monitoring file locations. Transcribe information into records, complete forms and take telephone messages. Enterprise/industry, specialist skills - skill level 2 Acquire and apply a working knowledge of office or sectional operating procedures and requirements. Acquire and apply a working knowledge of the organisation’s structure and personnel in order to deal with inquiries at first instance, locate appropriate staff in different sections, relay internal information, respond to or redirect inquiries, greet visitors. Business/financial skills - skill level 1 Keep appropriate records. Sort, process and record original source financial documents (e.g. Invoices, Cheque, correspondence) on a daily basis; maintain and record xxxxx cash; prepare bank deposits and withdrawals and do banking.
Clerical Officer. Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 2. They are responsible and accountable for their own work, which is performed within established guidelines, they exercise limited discretion within the range of their skill and knowledge. Supervision is general. Employees will be graded at this level where the principal functions of their employment, as determined by the Employer, require the exercise of any one or more of the skill levels set out below. Employees may be required to train other employees in the skills of their own grade and below by means of personal instruction and demonstration. Machine operation - skill level 3 Operate computerised radiotelephone equipment, micro/personal computer, printing devices attached to personal computer, dictaphone equipment, typewriters. Keyboard typing - skill level 2 Produce documents and correspondence using knowledge of standard formats, touch type at 40 words per minute with 98% accuracy, audio type. Computer - skill level 2 Use one or more software application package(s) developed for a micro/personal computer to operate and populate a database, spreadsheet/worksheet to achieve a desired result; graph previously prepared spreadsheet; use simple menu utilities of personal computer. Following standard procedures or template for the preceding functions using existing models/fields of information. Create, maintain and generate simple reports. Use a central computer resource to an equivalent standard. Word processing - skill level 1 Use one or more software packages to create, format, edit, proof read, spell check, correct, print and save text documents, e.g. standard correspondence and business documents. Apply additional functions such as search and replace, variable fonts, moving and merging across documents and simple maths. Secretarial - skill level 1 Take shorthand notes at 70 words per minute and transcribe with 95% accuracy. Arrange travel bookings and itineraries, make appointments, screen telephone calls, follow visitor protocol procedures and establish telephone contact on behalf of executive. Enterprise/industry, specialist skills - skill level 3 Apply a working knowledge of the organisation’s products/services, functions, locations and clients. Respond to and act upon most internal/external inquiries in own function area. Information handling skills - skill level 3 Use and maintain a computer-bas...
Clerical Officer. Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 3. They are responsible and accountable for their own work, and exercise discretion and initiative in the organisation of work within prescribed limits. Supervision is limited. Employees will be graded at this level where the principal functions of their employment, as determined by the Employer, require the exercise of any one or more of the skill levels set out below. Employees may be required to train other employees in the skills of their own grade and below by means of personal instruction and demonstration. Keyboard typing - skill level 3 Format complex documents including technical data, technical language, tables, graphs, text design, indexing, variable type face; produce documents requiring specified form or to comply with regulations or standards. Computer - skill level 3 Apply knowledge of intermediate functions to manipulate data, i.e. modify fields of information, develop new basic databases or spreadsheet models; spreadsheet, perform reconciliation. Word processing - skill level 2 Use one or more software packages to apply advanced functions such as text columns, money columns, tables, e.g. to produce financial statements, printed forms, sorting, boxes, create displays of charts or graphs in report format, select style sheets appropriate to final presentation. Secretarial - skill level 2 Take shorthand notes at 100 words per minute and transcribe at 95% accuracy; manage executive appointments; respond to invitations; organise internal meetings on behalf of executive; establish and maintain reference lists/personal contact systems for executives. Enterprise/industry, specialist skills - skill level 4 Provide detailed advice and information on the organisation’s products and services; respond to client/public/supplier and internal organisation inquiries, within own function area, using such techniques as personal interview and liaison; explain organisation's viewpoint to clients and appropriate persons; using knowledge of internal/external regulatory requirements related to own function area. Acquire and use specialist vocabulary, i.e. technical/medical/legal within the scope of this grade. Information handling skills - skill level 4 Create new forms of files and records as required using computer-based records systems; e.g. customer/client/supplier and subscription lists. Access, identify, and ...
Clerical Officer. (i) Employees in this grade perform clerical and office tasks using a more extensive range of skills and knowledge at a level higher than required in Grade 2. They are responsible and accountable for their own work, which is performed within established guidelines, they exercise limited discretion within the range of their skill and knowledge. Supervision is general. Employees shall be graded at this level where the principal functions of their employment, as determined by the employer, require the exercise of any one or more of the skill levels set out below.
