Contacting Support Sample Clauses

Contacting Support. Up to four individuals are defined by Client as the TouchPoint Support admin contacts. These individuals are required to attend training on the TouchPoint system and are the subject matter experts at their church on the TouchPoint system. The designated Support contacts are consulted by other staff and volunteers of the church regarding questions and the church’s use of the TouchPoint system. Only the designated Support contacts who have been properly trained on the system can initiate support requests and communicate with the TouchPoint Support team. TouchPoint will refer requests submitted by someone that is not a designated Support contact back to a designated Support contact to answer the request or escalate request to TouchPoint Support. Support requests are initiated through either the TouchPoint application’s “Contact Support” feature in the Help tools or by sending a detailed email to xxxxxxx@xxxxxxxxxxxxxxxxxx.xxx.
Sample 1
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Contacting Support. An Internal Technical Representative can submit a Case by telephone, email or online using the iManage Support Website. Support contact information may be found on the iManage Support Website. There is no limit or cap on the number of Cases that may be opened by Customer.
Sample 1
Contacting Support. In order to expedite the transfer of error messages and other incident-related information, XXXxxxxx strongly encourages the use of email support. Customers can receive support by sending an email to xxxxxxx@xxxxxxxx.xxx or by calling US toll free (+0) 000.000.0000 or (+0) 000.000.0000 outside the US.
Sample 1
Contacting Support. In addition to the above method, any User may contact Jupitice Support for assistance for initiating Dispute Mediation.
Sample 1
Contacting Support. The LiveTiles Software Support Team can be contacted via xxxxx://xxxxxxx.xxxxxxxxxxxxxxx.xxx The support request will be assigned a support ticket (number) that will be used in the communication regarding the support request.
Sample 1
Contacting Support. Beginning on the effective date of a customer’s agreement for Cloud Services, that customer may contact SAP’s support organization as the primary point of contact for support services. For contacting SAP’s support organization, the current preferred contact channel for SAP Enterprise Support, cloud editions is the SAP Support Portal at xxxxx://xxxxxxx.xxx.xxx, unless otherwise set forth in the table below. SAP Cloud Service Contact Channels SAP Concur SAP Ariba SAP Fieldglass SAP Digital Interconnect xxxxx://xxxxxxxxxxxxxxx.xxx xxxxx://xxxxxxx.xxxxx.xxx xxxxx://xxx.xxxxxxxxxx.xxx/customer-support or embedded in the application help menu xxxxx://xxxxxxxxx.xxxxxxxxxxxxxxxxx.xxx/support (integrated scenarios use SAP Support Portal) SAP Business ByDesign SAP Cloud for Customer SAP Learning Hub Embedded in the applicable SAP Cloud Service: • For end-users: The “Help Center”, accessible from every screen, • For Key Users: The “Application & User Management Work Center”. Customers that have an assigned Support Expert may contact them directly for solution expertise support.
Sample 1

Related to Contacting Support

  • Service Support In accordance with an agreed upon Statement of Work and SLA, the Services may include Service Provider’s standard customer support services (the "Support Services") in accordance with the Service Provider’s service support schedule then in effect, available at xxxx://xxxxxxxxxxxxx.xxx/msa (or a successor website address) or as otherwise set out in the applicable Statement of Work or SLA (the "Support Schedule"). Service Provider may amend the Support Schedule from time to time in its sole discretion. Customer may purchase enhanced support services (“Expertise on Demand”) separately at Service Provider’s then current rates, or as otherwise agreed upon in respect of such Expertise on Demand services.

  • Technical Support Services 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Telephone Services All telegraph, telephone, and communication connections which Tenant may desire outside the Premises shall be subject to Landlord’s prior written approval, in Landlord’s sole discretion, and the location of all wires and the work in connection therewith shall be performed by contractors approved by Landlord and shall be subject to the direction of Landlord, except that such approval is not required as to Tenant’s cabling from the Premises in a route designated by Landlord to any telephone cabinet or panel provided for Tenant’s connection to the telephone cable serving the Building, so long as Tenant’s equipment does not require connections different than or additional to those to the telephone cabinet or panel provided. As to any such connections or work outside the Premises requiring Landlord’s approval, Landlord reserves the right to designate and control the entity or entities providing telephone or other communication cable installation, removal, repair and maintenance outside the Premises and to restrict and control access to telephone cabinets or panels. In the event Landlord designates a particular vendor or vendors to provide such cable installation, removal, repair and maintenance for the Building, Tenant agrees to abide by and participate in such program. Tenant shall be responsible for and shall pay all costs incurred in connection with the installation of telephone cables and communication wiring in the Premises, including any hook-up, access and maintenance fees related to the installation of such wires and cables in the Premises and the commencement of service therein, and the maintenance thereafter of such wire and cables; and there shall be included in Operating Expenses for the Building all installation, removal, hook-up or maintenance costs incurred by Landlord in connection with telephone cables and communication wiring serving the Building which are not allocable to any individual users of such service but are allocable to the Building generally. If Tenant fails to maintain all telephone cables and communication wiring in the Premises and such failure affects or interferes with the operation or maintenance of any other telephone cables or communication wiring serving the Building, Landlord or any vendor hired by Landlord may enter into and upon the Premises forthwith and perform such repairs, restorations or alterations as Landlord deems necessary in order to eliminate any such interference (and Landlord may recover from Tenant all of Landlord’s costs in connection therewith). No later than the Termination Date, Tenant agrees to remove all telephone cables and communication wiring installed by Tenant for and during Tenant’s occupancy, which Landlord shall request Tenant to remove. Tenant agrees that neither Landlord nor any of its agents or employees shall be liable to Tenant, or any of Tenant’s employees, agents, customers or invitees or anyone claiming through, by or under Tenant, for any damages, injuries, losses, expenses, claims or causes of action because of any interruption, diminution, delay or discontinuance at any time for any reason in the furnishing of any telephone or other communication service to the Premises and the Building.

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