Contacting Support. Up to four individuals are defined by Client as the TouchPoint Support admin contacts. These individuals are required to attend training on the TouchPoint system and are the subject matter experts at their church on the TouchPoint system. The designated Support contacts are consulted by other staff and volunteers of the church regarding questions and the church’s use of the TouchPoint system. Only the designated Support contacts who have been properly trained on the system can initiate support requests and communicate with the TouchPoint Support team. TouchPoint will refer requests submitted by someone that is not a designated Support contact back to a designated Support contact to answer the request or escalate request to TouchPoint Support. Support requests are initiated through either the TouchPoint application’s “Contact Support” feature in the Help tools or by sending a detailed email to xxxxxxx@xxxxxxxxxxxxxxxxxx.xxx.
Contacting Support. An Internal Technical Representative can submit a Case by telephone, email or online using the iManage Support Website. Support contact information may be found on the iManage Support Website. There is no limit or cap on the number of Cases that may be opened by Customer.
Contacting Support. In order to expedite the transfer of error messages and other incident-related information, XXXxxxxx strongly encourages the use of email support. Customers can receive support by sending an email to xxxxxxx@xxxxxxxx.xxx or by calling US toll free (+0) 000.000.0000 or (+0) 000.000.0000 outside the US.
Contacting Support. In addition to the above method, any User may contact Jupitice Support for assistance for initiating Dispute Mediation.
Contacting Support. The LiveTiles Software Support Team can be contacted via xxxxx://xxxxxxx.xxxxxxxxxxxxxxx.xxx The support request will be assigned a support ticket (number) that will be used in the communication regarding the support request.
Contacting Support. Beginning on the effective date of a customer’s agreement for Cloud Services, that customer may contact SAP’s support organization as the primary point of contact for support services. For contacting SAP’s support organization, the current preferred contact channel for SAP Enterprise Support, cloud editions is the SAP Support Portal at xxxxx://xxxxxxx.xxx.xxx, unless otherwise set forth in the table below. SAP Cloud Service Contact Channels SAP Concur SAP Ariba SAP Fieldglass SAP Digital Interconnect xxxxx://xxxxxxxxxxxxxxx.xxx xxxxx://xxxxxxx.xxxxx.xxx xxxxx://xxx.xxxxxxxxxx.xxx/customer-support or embedded in the application help menu xxxxx://xxxxxxxxx.xxxxxxxxxxxxxxxxx.xxx/support (integrated scenarios use SAP Support Portal) SAP Business ByDesign SAP Cloud for Customer SAP Learning Hub Embedded in the applicable SAP Cloud Service: • For end-users: The “Help Center”, accessible from every screen, • For Key Users: The “Application & User Management Work Center”. Customers that have an assigned Support Expert may contact them directly for solution expertise support.
