Customer Service Management Sample Clauses

Customer Service Management. The Style Consultant shall respond in a timely manner to the requests of the Customers and fulfill the Services in a timely and professional manner, utilizing his/ her customer support and service skills.
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Customer Service Management. 1.2.1 The Parish Council shall provide a comprehensive customer management service throughout the Agreement Period to address and action all queries, enquiries, and complaints relating to the Core Services under this Agreement.
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Customer Service Management. Provide partners with work order processing work flow, submit problems and examine work order handling process. · Provide customer service center with problems arising in sales and collect such problems · Offer multi-user and multi-authorization functionality · Offer problem categorization and analysis · Frequent problem maintenance · Customer status analysis Customer profiling analysis: including customer hierarchy, risk, preference, habit, etc.; Customer profit analysis: marginal profit, total profit and net profit of products purchased by different customers; Customer trend analysis: including future trends of customer quantity, category and other issues, approaches to secure customers, etc. Customer product analysis: behavioral analysis of customers’ purchase of products; Customer promotion analysis: including statistical analysis of promotional campaigns including advertisements and publicity activities.
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Customer Service Management. 4.1. The Parties shall set up their own 24-hour customer service hotline centers and customer service E-mail boxes.
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Customer Service Management. Distributor agrees to provide a dedicated sales representative at a managerial level for JJC who will have no involvement with any other retailers that have juice and/or smoothies as their core business. Distributor’s sales representative will be available 12 hours a day by phone, during the hours from 6 a.m. to 6 p.m. Response time will be within two (2) hours Monday through Friday, between 8:00 a.m. and 6 p.m., and within four (4) hours on weekends, after hours, and holidays.
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Customer Service Management 
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Related to Customer Service Management

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Program Management 1.1.01 Implement and operate an Immunization Program as a Responsible Entity

  • Account Management 15.1 The Contractor is required to provide a dedicated Strategic Account Manager who will be the main point of contact for the Authority. The Strategic Account Manager will:  Attend quarterly, or as otherwise agreed, review meetings with the Authority, in person at the Authority’s premises or other locations as determined by the Authority  Attend regular catch-up meetings with the Authority, in person or by telephone/videoconference  Resolve any on-going operational issues which have not been resolved by the Contractor or Account Manager(s) and therefore require escalation  Ensure that the costs involved in delivering the Framework are as low as possible, whilst always meeting the required standards of service and quality.

  • Contract Management To ensure full performance of the Contract and compliance with applicable law, the System Agency may take actions including:

  • Change Management BellSouth provides a collaborative process for change management of the electronic interfaces through the Change Control Process (CCP). Guidelines for this process are set forth in the CCP document as amended from time to time during this Agreement. The CCP document may be accessed via the Internet at xxxx://xxx.xxxxxxxxxxxxxxx.xxxxxxxxx.xxx.

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