Definition and Process. A grievance shall be defined as a dispute or complaint arising between the parties hereto under or out of this Agreement or the interpretation, application, performance, termination, or any alleged breach thereof, and shall be processed and disposed in the following manner: Pre-Step Workers are encouraged to informally work out issues directly with the party or parties involved, with or without their xxxxxxx, prior to beginning the grievance procedure.
Definition and Process. In the event that during the five (5) year period after delivery of a Product an Epidemic Failure occurs in a Product, the following terms shall apply:
Definition and Process. In the event that, during the [****] period after delivery of a Product, a substantially similar repetitive root cause, failure mode or defect occurs in such Product indicating a common or systemic failure (an “Epidemic Failure”), the terms set forth in this Article 17 shall apply. The parties agree that no defect will constitute an Epidemic Failure unless, at a minimum, such defect would have been covered by Supplier‘s Product warranty as set forth in Section 16.1 if it had occurred during the Warranty Period.
Definition and Process. A grievance is defined as any dispute or complaint arising between the Union and the Employer, or any of the Employees covered by this Agreement and the Employer, involving the performance, meaning, interpretation or application of the provisions of this Agreement. All time limits herein specified shall be deemed exclusive of Saturdays, Sundays and holidays. .During a grievance meeting, investigation, or any type of meeting between the Union and the Employer, all issues shall be discussed with mutual respect. Grievances shall be processed as described below. For disciplinary grievances brought under the Discipline and Discharge Article of this Agreement, whether alone or in combination with other complaint related to the discipline: Within ten (10) working days of the events giving rise to a grievance, or within ten
Definition and Process. In the event that, during the [****] period after delivery of a Product, a substantially similar repetitive root cause, failure mode or defect occurs in such Product indicating a common or systemic failure (an “Epidemic Failure”), the terms set forth in this Article 17 shall apply. The parties agree that no defect will constitute an Epidemic Failure unless, at a minimum, such defect would have been covered by Supplier‘s Product warranty as set forth in Section 16.1 if it had occurred during the Warranty Period. (i) The party that discovers the failure will notify the other promptly; provided, however, that in the event Supplier discovers a failure that creates a risk of injury or death, Supplier will immediately notify Cisco and will also provide Cisco with written notice within twelve (12) hours of any notification made by Supplier to any governmental body responsible for regulation of product safety; (ii) Supplier shall provide to Cisco a preliminary plan for problem diagnosis within one (1) business day of the notification, which plan Supplier will revise on Cisco’s request; (iii) Supplier and Cisco will use commercially reasonable efforts to diagnose the problem, plan an initial work-around and effect a permanent solution; and (iv) Supplier and Cisco will mutually agree on a plan for customer notification, replacement scheduling and remediation, which may include field removal, return and reinstallation, work in process (“WIP”), inventory replacement, and repair, or retrofitting, regardless of location or status of WIP completion. Notwithstanding the foregoing Cisco may undertake any and all action necessary independently of Supplier. 17.2
Definition and Process
