General Complaints. We take great care in providing the best possible support services. However, should you experience any dissatisfaction with any of our support services, Xxxx Xxxxxxxxxx, our Managing Director will personally be on hand to assist. All commercially reasonable actions will be taken to resolve your problems. However, in the event of a resolution not being immediately possible, Xxxx Xxxxxxxxxx will attempt to provide you with Status Progress Reports, most commonly by either telephone or e-mail, at least every 24 hours (or as agreed). Xxxx Xxxxxxxxxx can be contacted directly at any time via: ➢ Tel: 0000 0000000 ➢ Mob: 07739 710091
General Complaints. Alimera shall have sole responsibility for responding to questions and complaints regarding the Product. Questions or complaints received by Flextronics shall be promptly referred to Alimera. Flextronics shall cooperate as reasonably required to allow Alimera to determine the cause of and resolve any questions or complaints. Such assistance shall include follow-up investigations, including testing when applicable. In addition, Flextronics shall promptly provide Alimera with information that will enable Alimera to respond properly to questions or complaints relating to the Product. Unless it is determined that the cause of any complaint resulted from a failure by Flextronics to manufacture the Product in accordance with the Specifications, all costs incurred in respect of this Section shall be borne by Alimera.
General Complaints. (a) If you have a complaint, you should contact us promptly to let us know where you believe we have made a mistake or failed. You can do this by contacting us by:
General Complaints. 13.10.1 The Contractor shall establish and maintain a system for receiving, reviewing, resolving, and reporting complaints received from members, guardians, escorts, attendants, healthcare providers, TPs, drivers, EOHHS, MCOs, AEs, and the general public regarding the performance of all terms of this Agreement.
General Complaints. Complaints regarding a teacher made to an administrator by any parent, student, or other person, shall be promptly called to the attention of the teacher, as the administrator deems appropriate. (Please see Appendix H for suggested District Contact Chain) Any complaints not brought to the attention of the teacher within ten (10) school days shall not be used in the formal evaluation process. No teacher shall be disciplined, reprimanded, reduced in rank or compensation, or deprived of any professional advantage without just cause. No disciplinary action shall be taken against any teacher on the basis of a complaint by a parent or a student before a conference is held between the teacher and the supervisor contemplating the action.
General Complaints. 30 CONTRACTOR shall be responsible for the prompt and courteous 31 attention to all customer inquiries and complaints. CONTRACTOR shall respond to 32 and initiate a remedy to complaints related to Billing Services within one (1) 33 Business Day. Complaints shall mean any written or orally communicated 34 statements made by customers alleging non-performance or deficiencies in 35 performance of CONTRACTOR’s duties and obligations under this Agreement. 36 CONTRACTOR may escalate unresolved complaints to the City Representative for 37 resolution in accordance with approved Business Process Documentation set forth 38 in Section 15.3 (Systems and Business Process Documentation). For all escalated 39 complaints, the decision of the City Representative shall be final. CITY may forward 1 complaints to CONTRACTOR for response and initiation of a remedy within one (1) 2 Business Day.
