Grievable and Non-Grievable Complaints Sample Clauses

Grievable and Non-Grievable Complaints. The parties agree that if a GSE is named as a respondent in a complaint or asserts their own complaint under Title IX the matter will be processed through the procedures required by statute, administrative regulations and guidance as implemented by the University in its Title IX policy and associated protocols, and the University will make final determinations and take action consistent with the statutory and regulatory obligations. During any stage of these procedures, the GSE may be accompanied by a Union xxxxxxx, or other Union representative, or other support person as permitted by the University’s policy. Under no circumstances should a GSE be coerced by the University to accept informal resolution in lieu of filing a formal complaint. The University’s determination shall be final and non-grievable under this Agreement. For all other discrimination, retaliation, or harassment complaints by a GSE or about a GSE, the University’s investigative/administrative resolution, hearing and review procedures shall first be exhausted. During any stage of these procedures, the GSE may be accompanied by a Union xxxxxxx or other Union representative, or other support person as permitted by the University’s policy. Under no circumstances should a GSE be coerced by the University to accept informal resolution in lieu of filing a formal complaint. Once the University’s procedures have been exhausted, a GSE may file a grievance at Step 3 of the Grievance procedures in this Agreement within 30 calendar days of the University’s written notice of its decision whether a policy violation occurred. If it proceeds to Step 4, the arbitrator shall decide whether or not this Article has been violated and what remedy, if any, is due to the GSE. The arbitrator shall not have the ability to impose any discipline, sanctions, or other penalty upon any individual. The arbitrator shall be without authority to render a remedy concerning any academic matter or any aspect of the GSE’s status as a student. This internal exhaustion requirement does not apply to claims of discrimination, harassment or retaliation based on membership or non-membership in the Union, or activity on behalf of or in opposition to the Union. Such complaints are grievable under this Agreement.
Sample 1
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Grievable and Non-Grievable Complaints. A. A complaint of discrimination or retaliation based on membership or non- membership in the Union or activity on behalf of or in opposition to the Union are grievable. B. The parties further agree that if an Employee is named as a respondent in a complaint or asserts their own complaint under Title IX, the matter will be processed through the procedures required by statute, administrative regulations and guidance as implemented by the University in its Title IX policy and associated protocols. The University will make determinations and take action consistent with its statutory and regulatory obligations. At any stage of these procedures, the Employee may be accompanied by a Union xxxxxxx or other Union representative. Under no circumstances should an Employee be coerced by the University to accept alternative resolution in lieu of filing a formal complaint. The University’s determinations regarding Title IX matters shall be final and non-grievable. C. For all other discrimination, retaliation or harassment complaints in which an Employee is the complainant or respondent, the University’s policies and investigative/administrative resolution, hearing, review, and appeal procedures shall first be exhausted before a grievance is filed. During any stage of these procedures, the Employee may be accompanied by a Union xxxxxxx or other Union representative. Under no circumstances should an Employee be coerced by the University to accept alternative resolution in lieu of filing a formal complaint. Once the University’s procedures have been exhausted, within 30 calendar days of the University’s written notice of its appellate decision, a grievance may be filed beginning at Level 3 of the Grievance Procedure set forth in Article X of this Agreement. D. The arbitrator shall be without authority to render a remedy concerning any academic matter or any aspect of the Employee’s status as a student.
Sample 1

Related to Grievable and Non-Grievable Complaints

  • Employer Grievance The Employer may institute a grievance by delivering the same in writing to the President of the Local Union and the President shall answer such grievance in writing within five working (5) days. If the answer is not acceptable to the Employer, the Employer may, within ten (10) working days from the day the President gives her answer, give ten (10) working days notice to the President of the Local Union of its intention to refer the dispute to arbitration.

  • Grievability Denial of a petition for reinstatement is grievable. The grievance may not be based on information other than that shared with the Employer at the time of the petition for reinstatement.

  • Policy Grievance – Employer Grievance The Employer may institute a grievance alleging a general misinterpretation or violation by the Union or any employee by filing a written grievance with the Bargaining Unit President, with a copy to the Labour Relations Officer within twenty (20) days after the circumstances have occurred. A meeting will be held between the parties within ten (10) days. The Union shall reply within ten (10) days after the meeting, and failing settlement, the matter may be referred to arbitration. (a) Where a difference arises between the parties relating to the interpretation, application or administration of this Agreement, including any questions as to whether a matter is arbitrable, or where an allegation is made that this Agreement has been violated, either of the parties may, after exhausting the grievance procedure established by this Agreement, notify the other party in writing of its decision to submit the difference or allegation to arbitration, and the notice shall contain the name of the first party's appointee to an Arbitration Board. The recipient of the notice shall, within ten (10) days, inform the other party of the name of its appointee to the Arbitration Board. The two appointees so selected shall within ten (10) days of the appointment of the second of them, appoint a third person who shall be the Chairperson. If the recipient of the notice fails to appoint a nominee, or if the two nominees fail to agree upon a Chairperson within the time limit, the appointment shall be made by the Minister of Labour for Ontario upon the request of either party. (b) Within thirty (30) calendar days of the receipt of notice referred to in Article 8.12(a) above, either party may require a process for a sole arbitrator where the grievance concerns: i) a job posting ii) a short term layoff

  • Discharge Grievance (a) An employee shall only be discharged from the employment for just cause, except that an employee who has not completed the probationary period may be released based on a fair and proper assessment against reasonable standards of performance and suitability. An allegation of action contrary to this clause may be taken up as a grievance. As a good labour relations practice, the Home agrees to provide written reasons within seven (7) calendar days to the affected employee in the case of discharge or suspension. (b) Such grievance shall proceed directly to Step No. 1 of the grievance procedure and must be presented in writing, dated and signed within ten (10) days following the discharge. (a) If an employee is to be reprimanded or disciplined, she may have a Union Representative present if she so requests. (b) If an employee is to be suspended or discharged, the Employer shall notify her of this right prior to the outset of the meeting. (c) The Union Representatives undertake to be reasonably available in person or by telephone for such meeting. In extraordinary circumstances when a Union Representative is unavailable, the Union Representative shall provide an alternate representative.

  • Complaints Process The School shall establish and adhere to a process for resolving public complaints which shall include an opportunity for complainants to be heard. The final administrative appeal shall be heard by the School's Governing Board, except where the complaint pertains to a possible violation of any law or term under this Contract. The complaints process shall be readily accessible from the School’s website, as described in Section 11.4.1.

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Policy Grievance – Union Grievance The Union may institute a grievance alleging a general misinterpretation or violation of this Agreement by the Employer by submitting a written grievance at Step No. 1 within twenty (20) days after the circumstances have occurred. This section shall not apply to disciplinary grievances or application of competitive clauses under this Agreement.

  • Grievance Redressal Level 1 We are committed to resolving your queries/issues within 7 working days. If you do not hear from us within this time, or you are not satisfied with our resolution of your query, the customer may write to us at xxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxx.xx Level 2 If the customer is not satisfied with the resolution provided at level 1 within 2 working days, the customer may post his/her complaint to the head of Customer Experience at xxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxx.xx Alternatively, the customers may write to The Head of Customer Experience at: Bajaj Housing Finance Limited, 5th Floor, B2 Cerebrum IT Park, Kumar City Kalyani Nagar Pune, Maharashtra Pin – 411014 Level 3 If the customer is not satisfied with the resolution provided at level 1 within 2 working days, the customer may post his/her complaint to the head of Customer Experience at xxxx.xxxxxx@xxxxxxxxxxxx.xx Alternatively, the customers may write to National Manager – Service: Xxxx Xxxxxx Bajaj Housing Finance Limited, 5th Floor, B2 Cerebrum IT Park, Kumar City Kalyani Nagar Pune, Maharashtra Pin – 411014 Level 4 In case of non-redressal of the complaint to the customer’s satisfaction, within 7 working days from the above-mentioned matrix, the customer may approach the National Housing Bank by lodging its complaint in online mode at the link xxxxx://xxxxx.xxxxxxxxx.xxx.xx or in offline mode by post at the address given below in the prescribed format available at link (xxxx://xxx.xxx.xx/citizencharter/NHB%20Grievance%20Redressal%20Policy.pdf) National Housing Bank, Department of Regulation and Supervision, (Complaint Redressal Cell), 4th Floor, Core-5A, India Habitat Centre, Lodhi Road, New Delhi- 110003 The below-mentioned process is followed when a Xxxxxxxx writes to xxxxxxxxxxxxxxxxxxxxxx@xxxxxxxxxxxx.xx : • Customer service associate reads the entire email to understand the customer query • Xxxxxxxx is contacted to understand his/its requirements • Grievance Team coordinates with internal departments to get the complaint resolved as per the defined timeline. • If the resolution is not possible within the defined TAT of 7 working days, due to internal and external dependencies, interim response along with timelines is sent to the Borrower. • All queries are closed on e-mail and via telephone call. Timely update is sent to the Borrower in case of any extension required in committed timelines.

  • Policy Grievance Where either Party disputes the general application, interpretation or alleged violation of an article of this Agreement, the dispute shall be discussed initially with the Employer or the Union, as the case may be, within thirty (30) days of the occurrence. Where no satisfactory agreement is reached, either Party may submit the dispute to arbitration, as set out in Article 10.

  • Group Grievance Where a number of employees have identical grievances and each employee would be entitled to grieve separately they may present a group grievance in writing signed by each employee who is grieving to the Administrator or her designate within ten (10) days after the circumstances giving rise to the grievance have occurred or ought reasonably to have come to the attention of the employee(s). The grievance shall then be treated as being initiated at Step No. 1 and the applicable provisions of this Article shall then apply with respect to the processing of such grievance.

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