Issue Notification. As a service, the Reinsurer will assist the Ceding Company in identifying applicants who are possibly over the Jumbo Limit prior to policy issue based on information that is in the Reinsurer’s possession at the time of pre-issue notification. The Ceding Company acknowledges that this service is for informational purposes only and, that by rendering this service, the Reinsurer makes no assurances regarding compliance with the Jumbo Limit. Failure by the Reinsurer to respond to such inquiries does not imply compliance with the Jumbo Limit. It is the Ceding Company’s sole decision as to how the information provided by the Reinsurer is used. The Ceding Company will make every effort to notify the Reinsurer on each pending policy application, including those under ASAP™ consideration (if applicable under the Agreement), where the total in force and applied for amount in all companies is less than the Jumbo Limit but greater than [*]. Should the Ceding Company fail to notify the Reinsurer pre-issue, the non-ASAP™ policy will remain eligible for Automatic reinsurance and the ASAP™ policy will remain eligible for Facultative reinsurance as defined in the Agreement. The above tables should not be construed to provide coverage or limits outside of the age ranges and ratings applicable to the plans reinsured under the Agreements. For clarity, to be eligible for Automatic reinsurance, the total Ultimate Amount in force and currently applied for on the life with the Ceding Company and its affiliates, which includes both single and joint life coverage and any external coverage to be replaced, does not exceed the Automatic Binding Limit shown above. Additionally, to be eligible for Automatic reinsurance, the total Policy Death Benefit in force and currently applied for on the life with all companies, which includes both single and joint life coverage and any coverage to be replaced, plus the Ultimate Amount in force and currently applied for with the Ceding Company and its affiliates, which also includes both single and joint life coverage and any external coverage to be replaced, may not exceed the Jumbo Limit shown above. If either the Automatic Binding Limit or Jumbo Limit is exceeded, the Ceding Company may submit the risk to the Reinsurer for Facultative review. The Ultimate Amount is the projected maximum Policy Death Benefit that a policy could achieve based on reasonable assumptions made about the operation of certain characteristics of the policy form, including...
Issue Notification. Outside of curriculum support visit times the customer will log any issues requiring immediate attention with the One Education help desk and not directly with a curriculum support engineer. Where a customer has a remote only support contract the customer will log all issues with the One Education help desk
Issue Notification. The customer will maintain a list of current issues/requests either through logging them as calls with the One Education helpdesk and not directly with members of One Education staff with the exception of a Service Representative
Issue Notification. Where backups suffer from multiple failures, One Education will contact the customer and agree a suitable plan of action vii. Storage space The customer accepts that the backup SLA does not provide unlimited data storage. The backup agreement will detail the current data quota you have signed up for and/or the number of backup licenses. The customer accepts that should the backup exceed the storage quota some data will not be included in backups. One Education will make reasonable endeavours to warn the customer when the quota reaches over 95%. One Education cannot be held responsible for any data loss where the customers’ backup needs exceed the available quota. Issues and events affecting the delivery of a Curriculum Support visit: One Education will notify you as soon as it is made aware of issues which may affect the delivery of your Curriculum Support visit such as but not limited to unforeseen staff absence or emergency situations. We will advise the customer of absence of any specialist as soon as possible on the day of absence. In the case of a known long-term absence, One Education will work with the customer to decide upon the best course of action, which may include the supply of an alternative specialist or alternative dates. System development and maintenance: Where they are identified, One Education will endeavour to notify the contract holder in writing of potential issues with their School’s Curriculum or Schools Admin Networks along with recommendations Access to other One Education IT services: One Education will provide the contract holder with the means to access One Education IT services either by telephone or email inside of One Education working hours. One Education will provide a regular termly visit by a Service Representative to ensure that we are meeting the customers’ expectations and agree an action plan on any outstanding issues. The Service Delivery Manager will also discuss any new or future requirements and if requested provide you with quotations. One Education will provide access to additional One Education resource such as infrastructure specialists and solution specialist where One Education deems it appropriate Out of SLA work: The SLA is exclusive of One Education’s expenses incurred in connection with the provision of the services; One Education will make reasonable endeavours to assist the contract holder with all ICT related issues in the contract holder’s institution. Where this work is not covered by the standard...
Issue Notification. Level 3 requests shall be transmitted to Harmony Customer Service through the Harmony Customer Portal and additionally by telephone in urgent situations.
Issue Notification. As a service, the Reinsurer will prior to policy issue based on information that is in the Reinsurer’s possession at the time of pre-issue notification. The Ceding Company acknowledges that . The Ceding Company will .
Issue Notification. Customer should use one of the Customer Support Lines (“CSL”) or the email address below to report an issue it is experiencing with the Supported Software to Mentis: Telephone (main): (000) 000-0000 Telephone (toll free): (000) 000-0000 Fax: (000) 000-0000 Email: xxxxxxxx@XxxxxxXxxxxxxxxx.xxx
Issue Notification. As a service, the Reinsurer will assist the Ceding Company in identifying applicants who are possibly over the Jumbo Limit prior to policy issue based on information that is in the Reinsurer’s possession at the time of pre-issue notification. The Ceding Company acknowledges that this service is for informational purposes only, and that by rendering this service, the Reinsurer makes no assurances regarding compliance with the Jumbo Limit. It is the Ceding Company’s sole decision as to how the information is used. The Ceding Company will make every effort to notify the Reinsurer on each pending policy application where the total inforce and applied for amount in all companies is less than the Jumbo Limit but greater than $50 million. Should the Ceding Company fail to notify the Reinsurer pre-issue, the policy will remain eligible for Automatic reinsurance as defined in Article 2.
Issue Notification. 15.5.1. Any issues relating to the technical submission of data, format of files etc should be discussed with the NSS Customer Support helpdesk. The helpdesk can be contacted on 0131 275 7777.
15.5.2. Any issues arising from definitions of data items or the dataset itself should be directed to
Issue Notification. As a service, the Reinsurer will .
