Minimum Service Standards. For the Projects listed in Exhibit A, the Implementing Party agrees to provide for:
A. Maintenance of all vehicles and facilities in accordance with a preventative maintenance program.
B. Maintenance of all vehicles and facilities in a safe and dependable condition and cleaning of all vehicles and facilities regularly.
C. Monitoring of services and responding to incidents in a timely and professional manner.
D. Regular reviews of service including: safety, on-time performance, customer satisfaction, accessibility, cleanliness, security, and customer service training.
E. Public engagement activities in accordance with state and federal guidelines and agency and municipal policies and procedures, if applicable.
Minimum Service Standards. Duke Energy Ohio shall comply with the minimum gas service standards for natural gas companies as set forth in Chapter 4901:1-13 of the Ohio Administrative Code, a copy of which may be viewed on the Public Utilities Commission of Ohio’s Web site at xxx.xxxx.xxxx.xxx, or obtained from the Public Utilities Commission of Ohio upon request. Where the Public Utilities Commission of Ohio has granted a waiver to Duke Energy Ohio for any provision of the minimum gas service standards, Duke Energy Ohio shall comply with the terms of any Order granting such waiver.
Minimum Service Standards. The reliability and quality of the supply of electricity will be determined under your customer connection services contract which will specify permitted interruptions and times in which interruptions will be remedied.
Minimum Service Standards. In providing Services pursuant to the Panel Deed, the Service Provider must satisfy the following minimum service standards.
Minimum Service Standards. 1-2-Let will aim to respond to enquiries or requests from the Landlord or any tenants as follows: • Non-emergency e-mails and calls will be acknowledged within 5 working days and responded to within 10 working days. • Emergency emails and phone calls will be acknowledged within 2 working days and responded to within 5 working days. If 1-2-Let is unable to respond in full within the timeframes outlined above, we will keep the Landlord or any tenant informed of when you can expect a response. There may occasionally be circumstances out with 1-2-Let’s control which prevent us from adhering to these timeframes: • the office is closed for weekends or public holidays; • adverse weather or sickness has led to staff shortages; • we cannot respond in full without the input of a third party (e.g. contractor, landlord, tenant) who is not available; • we cannot respond in full without visiting the rental property and the tenant is restricting access; • we cannot respond in full without the input of a key member of staff who is not available. 1-2-Let will not communicate with landlords or tenants in any way that is abusive, intimidating or threatening.
Minimum Service Standards. Aviation services permitted to be conducted, if permitted by the applicable Lease, by a SASO may include, but shall not be limited to the services listed herein.
Minimum Service Standards. GPM Ltd will aim to respond to enquiries or requests from the Landlord or any tenants as follows:
Minimum Service Standards. If your premises are in the Australian Capital Territory, we must comply with all applicable Minimum Service Standards in Schedule 1 of the Consumer Protection Code and you are entitled to a rebate under that Code if we fail to meet any applicable Minimum Service Standards. You may apply for a rebate by contacting us within 3 months of the incidence of non-compliance. billing cycle means the regular recurrent period for which you receive a bill from us; business day means a day other than a Saturday, a Sunday or a public holiday; customer means a person who buys or wants to buy energy from a retailer; disconnection means an action to prevent the flow of energy to the premises, but does not include an interruption; GST has the meaning given in the GST Act (A New Tax System (Goods and Services Tax) Act 1999 (Cth));
Minimum Service Standards. If your premises are in the Australian Capital Territory, we must comply with all applicable Minimum Service Standards in Schedule 1 of the Consumer Protection Code and you are entitled to a rebate under that Code if we fail to meet any applicable Minimum Service Standards. You may apply for a rebate by contacting us within 3 months of the incidence of non-compliance. disconnection means an action to prevent the flow of energy to the premises, but does not include an interruption; GST has the meaning given in the GST Act (A New Tax System (Goods and Services Tax) Act 1999 (Cth));
