Obtaining Warranty Performance. If the Customer has a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Phono Solar shall be filed by mailing a registered letter in writing to the address of Phono Solar listed hereunder, or by, sending an email letter to the email account of Phono Solar Service Center listed hereunder as soon as becoming aware of the circumstances which constitute a warranty case. Together with the notification, the Customer should enclose the following information: ◼ The necessary contact information of the Customer, including its name, address, telephone, email, etc., ◼ The corresponding serial number of the Product(s) ◼ The date on which the Product(s) have been delivered and installed ◼ The pictures of the defective Module which show the defect and/or the pictures which show the shadowing situation at the installation location The timely receipt of the notification by Phono Solar shall be decisive. The return of any PV-modules will not be accepted unless prior written authorization for the return and evaluation of the claimed defect has been given by Phono Solar. To the extent necessary for processing the return request Phono Solar or its authorized person shall be given commercially reasonable access to the Product(s) for inspection and analysis of the claimed defect. In connection with both the “Limited Product Warranties” and “Limited Peak Power Warranties”, Phono Solar shall reimburse Customer for reasonable, customary and documented transportation charges by sea freight for both the return of the Product(s) and reshipment of any repaired or replaced Product(s), only if this cost is authorized by Phono Solar customer service department.
Obtaining Warranty Performance. Owners who believe they have a justified claim covered by this Limited EVPV Warranty must immediately notify the installer who sold the Product, or an authorized Panasonic USA representative, or contact Panasonic USA directly in writing to:
Obtaining Warranty Performance. If the buyer has a justified claim covered by this “Limited Warranty”, an immediate notification shall be filed in writing by sending an email to SolarEdge address xxxxxxx@xxxxxxxxx.xxx, or by contacting SolarEdge via the support portal on the SolarEdge website in the installer section. Together with the notification, the buyer should enclose the evidence of the claim with the corresponding serial number of the Modules and the date on which the Modules have been purchased. An invoice with clear indication of the purchase date, purchase price, module type, stamp or signature of SolarEdge representative or its distributors should also be submitted as part of the evidence. The return of any Modules will not be accepted unless prior written authorization has been given by XxxxxXxxx. Please note that if a claim finally prove is not due to SolarEdge fault, the SolarEdge Specialist might charge a fee for visiting your address.
Obtaining Warranty Performance. Customers who believe they have a justified claim covered by this Limited Xxxxxxxx must immediately notify the installer who sold the Product, or an authorized PANASONIC representative, or contact PANASONIC directly by writing to:
Obtaining Warranty Performance. If the Customer feels a justified claim covered by this “Limited Warranty for PV Modules”, an immediate notification directly to ZNSHINE PV shall be filed by mailing a (registered/certified) letter in writing to the addresses of ZNSHINE PV listed hereunder, or, sending an email letter to the email account of ZNSHINE PV listed hereunder. Together with the notification, the Customer should enclose the evidence of the claim with the corresponding serial number of the module(s) and the invoice on which the modules have been purchased. The return of any PV modules will not be accepted unless prior written authorization has been given by ZNSHINE PV.
Obtaining Warranty Performance. If the CUSTOMER has a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Sunrise shall be filed by mailing a registered letter in writing to the address of Sunrise listed hereunder, or, sending an email letter to the email account of Sunrise listed hereunder. Together with the notification, the CUSTOMER should enclose the evidence of the claim with the corresponding serial number of the MODULE(s) and the date on which the MODULES have been purchased. An invoice with clear indication of the purchase date, purchase price, module type, stamp or signature of Sunrise or its distributors should also be submitted as part of the evidence. The return of any PV-modules will not be accepted unless prior written authorization has been given by Sunrise. Sunrise shall reimburse CUSTOMER for reasonable, customary and documented transportation charges by sea freight for both the return of the MODULES and reshipment of any repaired or replaced MODULES, only if this cost is authorized by Sunrise customer service department.
Obtaining Warranty Performance. In order to obtain warranty service under the Jinko Limited Warranty, the end user Customer should promptly notify Jinko regional customer service center. Together with the notification, the complete serial number printed on the module label and the shipment date of its Modules shall be marked as well. If the Modules will be returned for inspection, repair or replacement by Jinko, Jinko will give the Customer a Return Merchandise Authorization (RMA). However, Jinko will not accept a return of any Modules without a RMA.
Obtaining Warranty Performance. X. Xxxxxxxx claims should be sent to (a) the dealer who sold the modules, or (b) the authorized Chint Solar distributor who sold the modules, or (c) Chint Solar at the address above.
B. Warranty claims must be sent by registered mail or courier. The claims must include the serial number of the defective module(s), accompanied by a copy of the relevant invoice and purchase contract, and must state: "We hereby accept, and agree to, the choice of law, the choice of an expert appraiser and the choice of arbitration as set out in Clause 6 of your Limited Warranty for Thin Film PV Modules on which our claim is based." Together with the notification, the customer should enclose evidence of the date of sale on which the modules were purchased. Incomplete notifications claims that do not meet the notification deadline of Clause 4, Section C will not be processed.
C. Any claim under this limited warranty shall be forfeited if (a) the customer does not notify Chint Solar or their distributors of such claim in writing in accordance with Clause 4 paragraph A within twenty (20) days after discovering or after the customer should have discovered, the defect claimed under warranty; or (b) the customer does not commence court or arbitration action within six (6) months after proper notification of the claim.
D. Chint Solar reserves the right to deliver another type of module (different in size, form, color, shape and/or power) to replace the claimed one if it is no longer in production when the warranty claim is received.
E. The repair, replacement, or additional delivery of a module neither renews nor extends the period of the warranty.
F. Any claimed/defective product that has been replaced by Chint Solar shall become the property of Chint Solar. The claimed/defective product shall be returned or otherwise disposed of in accordance with the instructions of Chint Solar and at the customer’s expense.
Obtaining Warranty Performance. If the Customer has a justified claim covered by this Limited Warranty, the Customer shall promptly upon becoming aware of such claim, process such claim in accordance with the following procedures:
5.1 The Customer shall first contact the seller from which the Customer purchased the Module.
5.2 In the event that the original seller is no longer in existence or cannot be reached, or if the Module was purchased originally from Aptos, the Customer shall notify Aptos by a certified, registered mail or nationally recognized xxxxxxx (e.g., FedEx, UPS or DHL) to the address below, specifying each claim including evidence of claims and the serial number of the Module, with receipt of purchase, pictures of the affected Module and power output data (if applicable). Aptos Solar Technology LLC Attn: Customer Warranty Services 0000 Xx Xx Xxxx Xxxx., Suite 200 Santa Clara, CA 95054 Email: xxxx@xxxxxxxxxx.xxx
5.3 Aptos will not accept the return of allegedly non-conforming Module unless prior written authorization has been provided by Aptos.
5.4 In the event a warranty claim is rejected by Aptos, the Customer is entitled to challenge the results by appealing to an accredited, first class testing laboratory that is approved by both parties.
5.5 Any claim for breach of this Limited Warranty must be brought within sixty (60) days after discovery of the non-conformance.
Obtaining Warranty Performance. If the CUSTOMER feels a justified claim covered by this “Limited Warranties for PV Modules”, an immediate notification directly to Perlight Solar shall be filed by mailing a [registered/certified] letter in writing to the address of Perlight Solar listed hereunder or, sending an email letter to the email account of Perlight Solar listed hereunder. Together with the notification, the CUSTOMER should enclose the evidence of the claim with the corresponding serial number of the MODULE(s) and the invoice on which the MODULES have been purchased. An invoice with clear indication of the purchase date, purchase price, module type, stamp or signature of Perlight or its distributors should also be submitted as part of the evidence. If the Modules will be returned to Perlight for inspection, repair or replacement by Perlight, Perlight will give the Customer a Return Merchandise Authorization (RMA). However, Perlight will not accept a return of any Modules without an RMA.
